Joe Pitchford
Joe Pitchford at Audi Lakeland
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Joe Pitchford | Page 5

Service & Parts Director

Audi Lakeland

1215 Griffin Rd
Lakeland, FL 33805

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64 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

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rated

64 Reviews

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64 Reviews of Joe Pitchford

December 21, 2018

Dealership Rating
Employee Rating

New car purchase Traded in my 2012 for a new 2018. Process was easy, no high pressure sales. Finance manager explained all the options available, no pressure to choose More

by Paulr147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Gomez, Daniel Giovino

November 29, 2018

Dealership Rating
Employee Rating

Amazing Went in just looking for a new vehicle and came out with my wife’s dream SUV! Great staff!! Better than the Audi in Orlando More

by Ariel71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Avymael Velez, Zane Thomas , Kenneth Stewart

November 24, 2018

Dealership Rating

Finished strong Purchased 2016 Q3 not expecting to buy that night as a result of a total loss from accident. It was late and didn’t notice body damage. Dealer offered More

by Kriswalk04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Gomez, Avymael Velez

Nov 24, 2018

Audi Lakeland responded

Kristin, congratulations on the purchase of your Q3 and welcome to the Audi Lakeland family. I'm glad that we were able to turn a negative into a positive. We are excited about what we hope to be a long lasting relationship with you and your family. We look forward to seeing you here with us soon. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

November 19, 2018

Dealership Rating
Employee Rating

short and sweet Mario won my trust and my business , which is not easy...lol I can be a difficult client Mario. understood me, Audi Lakeland is my dealership Sorry Au More

by biggo1013@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Gomez, Vito Susca , Mario Polit, Kenneth Stewart

Nov 20, 2018

Audi Lakeland responded

Mr. Ortiz, it was an absolute pleasure having you here with us and assisting you in the purchase of your brand new RS5. We are delighted that we were able to deliver an experience and service that allowed you to keep your business local here in Lakeland. We strive to be a community driven business that takes care of those that are local such as yourself as we are well aware that you all will the backbone of our business for years to come. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

November 14, 2018

Dealership Rating

Great experience! Everyone was super polite and understanding of your wants and needs. Will work with you to get you the best deal! Great atmosphere and environment. More

by D20mmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vito Susca

October 20, 2018

Dealership Rating
Employee Rating

Help is always available Brought the car in for service and Vito took me out and demonstrated things about the car that I didn't know. He also set up some things that were ver More

by Doodles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Gomez, Vito Susca

Nov 02, 2018

Audi Lakeland responded

Congratulations on the new purchase! Audi is a brand that is on the tip of the spear when it comes to technology. With this technology comes a lot of learning new systems and dealing with new features on our cars that most folks are not used to. As you mentioned, there is help available. We have spent countless hours and resources on making sure that our Brand Specialist are trained to a level that is second to none. Our Brand Specialist are here to assist at any time. Thank you for the kind and positive review. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 05, 2018

Dealership Rating
Employee Rating

Ist Service for my Q7 The entire Audi Lakeland staff deserve my admiration. Vito, Paul, Mario, Preston, Kenneth, Avymael, Joe, what a bunch of professionals, their attentio More

by Malambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Gomez, Vito Susca , Mario Polit, Kenneth Stewart

October 03, 2018

Dealership Rating
Employee Rating

Excellent Lakeland Audi service experience. We have had the pleasure of working with Joe Pitchford on several occasions. He is thorough and helpful, and knows the Audi vehicles. The atmosphe More

by Pleased Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 27, 2018

Dealership Rating
Employee Rating

Always a pleasant experience Everyone at Audi Lakeland has always been extremely friendly and accommodating every time I needed my car serviced. And when the time came to Trade my More

by Pp25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vito Susca , Kenneth Stewart

September 06, 2018

Dealership Rating
Employee Rating

Great Experience always Love this dealership Took my Q3 for her 1st Service And was checking out the Audi S3 Test drove this car, very fast ride great interior sporty loo More

by Princess Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Gomez , Mario Polit

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