Joe Rivera | Page 4

Always under promise and over deliver. The service department is always top notch. All of the staff id friendly and helpful. Makes me proud to own a Jeep. department is always top notch. All of the staff id friendly and helpful. Makes me proud to own a Jeep. More

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Great service, everyone is so friendly and helpful. Very updated environment, clean and friendly to negotiate. I always talk to friends and people I come in contact with about Lithia of Reno. updated environment, clean and friendly to negotiate. I always talk to friends and people I come in contact with about Lithia of Reno. More

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Not connected to online site I set up appointments online but the information never gets sent to the dealership. This has been going on for years. I make an appointment online, wi I set up appointments online but the information never gets sent to the dealership. This has been going on for years. I make an appointment online, with multiple thing to do and everything looks ok. We go to the appointment and they don't have any information that I entered so we have to make another appointment to finish the work. Either have the online stuff work and communicate it to the dealership or get rid of it. When the work is done, we are happy with everything else. 5 stars for the mechanics and 1 star for the appointment system. More

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