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Joe Rivera
Joe Rivera at Lithia Chrysler Jeep of Reno

Joe Rivera | Page 3

Parts Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
33 Reviews
4.8

33 Reviews

Write a Review

33 Reviews of Joe Rivera

August 02, 2024

Dealership Rating
Employee Rating

Friendly & Efficient and informative and helpful assisting a complimentary ride , coffee yes yes yes yes More

by benrussell1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

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Aug 02, 2024

Lithia Chrysler Jeep of Reno responded

Glad to hear your experience at Lithia Chrysler Jeep of Reno was positive and convenient.

June 07, 2024

Dealership Rating
Employee Rating

Charlie and Jason always take such good care of both myself and my husband Ted. We've been buying Jeeps from you for years and have always had a wonderful experience. Customer service is exceptional a More

by TED30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Charles Sebastian, Robert Pearce, Tony Seibert

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Jun 07, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2024

Dealership Rating
Employee Rating

I have always had a great experience at this dealership. The service center is always knowledgeable, honest, and efficient! More

by nbzmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Green, Dirk Westergard, Derric Williford, Robert Pearce, Steven Harris, Anthony Moore, Tony Seibert, Theresa Blondina

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May 16, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your five-star rating and positive note about our service center's expertise at Lithia Chrysler Jeep of Reno. We value customer satisfaction, honesty, and efficiency in all engagements. Thank you for acknowledging these aspects.

May 02, 2024

Dealership Rating
Employee Rating

The service department has worked with me and positive manner every time I’ve been in there. More

by jpconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Donna Woody, Dana Silva, Robert Black, Charles Sebastian, Robert Pearce, Colby Conine, Steven Harris, Tony Seibert

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May 03, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're pleased to hear of your continuous positive experiences with the service department at Lithia Chrysler Jeep of Reno. We value our customers and their time, and always aim to provide high-quality service.

April 11, 2024

Dealership Rating
Employee Rating

Great shop great people great work done right the first time. My favorite shop in town More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Williford, Derric Williford, Dana Silva, Robert Pearce, Colby Conine, Steven Harris, Tony Seibert, Theresa Blondina

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Apr 12, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again.

December 16, 2023

Dealership Rating
Employee Rating

Always a great experience with service team, great quality work done. Suggestions and problem solving never fails. More

by PAULD.OSBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 16, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about our service team. We're glad to hear that their quality work and problem-solving skills are meeting needs. Your satisfaction is important to Lithia Chrysler Jeep of Reno.

November 05, 2023

Dealership Rating
Employee Rating

I made an error about the time of my appointment for oil change. Bob went above and beyond to squeeze me into the line up and get my service done More

by cwoodardrnfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Robert Pearce, Tony Seibert

Print
Nov 05, 2023

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

July 24, 2022

Dealership Rating
Employee Rating

Word Word Word Word Word Word Word Word Word Word Word Word Word Word word. More

by El.scar.faceo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print

March 13, 2022

Dealership Rating
Employee Rating

Lithia Reno Jeep is the best Jeep dealer and shop around. I"ve owned 4 Jeeps and they've done right by me on every one of them every time it needed work done. Always very responsive and helpful answering que More

by Matthew_David_Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Robert Pearce , Ben Freedman

Print
Mar 14, 2022

Lithia Chrysler Jeep of Reno responded

Matthew, thank you for your positive feedback! Our staff at Lithia Chrysler Jeep of Reno knows how important the car-buying experience and maintenance are, so we always aim to provide top-notch and knowledgeable service and support. We appreciate your continued support, and Lithia Chrysler Jeep of Reno looks forward to helping you again with any future Jeep needs!

February 16, 2022

Dealership Rating
Employee Rating

I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge D More

by RenoKiwi72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Charles Sebastian, Robert Pearce, Tony Seibert , Ben Freedman, Nick Peele

Print
Feb 17, 2022

Lithia Chrysler Jeep of Reno responded

Hi there, We are pleased to hear that our Service Department could meet your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.

Feb 17, 2022

RenoKiwi72 responded

I think your service department has not just met my expectations they have exceeded them and not only that they have raised the level of what I now expect from other service departments/workshops that work on any of my vehicles.

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