Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 40

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
827 Reviews
4.9

827 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

827 Reviews of Joe Shepard

February 08, 2023

Dealership Rating
Employee Rating

Brian was extremely attentive and informative with the entire process. Joe in finance was smiling the entire time and made the finance portion a breeze to get through. More

by lucas.warnke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian in sales

Feb 13, 2023

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

February 08, 2023

Dealership Rating
Employee Rating

The only thing I disliked was they would not hold a car over night for me when I live a 150 miles away!! More

by tompurl79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Crook

Feb 13, 2023

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

February 06, 2023

Dealership Rating
Employee Rating

Great Experience in buying our new Telluride Mike Cerva was very helpful and he has also stated we can call him anytime with questions More

by lcdillow1985
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands, Mike Cerva

Feb 13, 2023

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

February 02, 2023

Dealership Rating
Employee Rating

Always go for sales and service. I have been with Lou Fusz Kia for over 25 years. Truth! I will continue to get my cars and service from them. More

by BJB232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken , Crystal Cody, Macey Oates, Nicci Pollard

Feb 06, 2023

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

January 26, 2023

Dealership Rating
Employee Rating

Joe was up front about everything. I did not feel pressured to buy any extra products. He was quick and efficient and polite. More

by mercedess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2023

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

January 21, 2023

Dealership Rating
Employee Rating

Purchased a vehicle earlier this month and the whole process couldn't have been a better experience. More

by sgliedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

January 20, 2023

Dealership Rating
Employee Rating

Lou Fusz Kia is the only dealership I have bought or had service from in over 27 years! That is all I think I need to say for my review. More

by BJB232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody, Macey Oates, Nicci Pollard

Jan 23, 2023

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again!

January 13, 2023

Dealership Rating
Employee Rating

Great dealership to work with. Very professional and friendly staff. Awesome experience. The whole process was pleasant and seamless More

by david@davidchristianer.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

January 13, 2023

Dealership Rating
Employee Rating

Excellent Customer Service! We visited several dealerships in a search for a new car and had the best experience at Lou Fusz Kia. More

by KB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Kirstie Crook

Jan 13, 2023

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

January 06, 2023

Dealership Rating
Employee Rating

Great experience! !! Very professional. The team did a great job in making sure all of our questions were answered. More

by djuancc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws

Jan 09, 2023

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

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