Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 57

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
827 Reviews
4.9

827 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

827 Reviews of Joe Shepard

July 06, 2021

Dealership Rating
Employee Rating

Friendly team who keeps in contact to help you get the car you want at a deal you like. I took months to make up my mind and never got pressure to buy now from the sales team. More

by seltos2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Jul 29, 2021

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

July 01, 2021

Dealership Rating
Employee Rating

A few mis-communications resulted in our new vehicle purchase to not go quite as well as it would have had better information been explained. More

by CHERYL.DOYON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

Jul 29, 2021

Lou Fusz Kia responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

June 28, 2021

Dealership Rating
Employee Rating

We had a great experience. Simple, friendly and straight forward. More

by tjswift1211
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Humphrey

Jun 29, 2021

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you on your next visit!

June 28, 2021

Dealership Rating
Employee Rating

The staff was very friendly and provided excellent customer service. More

by aprilhardnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws

Jun 29, 2021

Lou Fusz Kia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

June 28, 2021

Dealership Rating
Employee Rating

Efficient, thorough, and sales (Macey)and finance ( Joe) people friendly and knowledgable. Overall experience was very pleasant and good. First time Lou Fusz lexperience was excellent. More

by mmtaylor11
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Macey Oates

Jun 29, 2021

Lou Fusz Kia responded

Thanks for the kudos. Thank you for the kind words about Macey and Joe. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

June 28, 2021

Dealership Rating
Employee Rating

Great people, would come here again for any car purchases in the future. More

by drwestie42
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan

Jun 29, 2021

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

June 28, 2021

Dealership Rating
Employee Rating

Great staff and great experience buying our first brand new car. Would definitely recommend this dealership to others More

by heather.green12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan humphreys

Jun 29, 2021

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

June 25, 2021

Dealership Rating
Employee Rating

My experience was extremely good I was not pressured or talked into anything I was able to make all the decisions myself salesman was absolutely wonderful and the finance guy was just as awesome thank you More

by chiodini64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands, Mike Cerva

Jun 25, 2021

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

June 24, 2021

Dealership Rating
Employee Rating

Larry Haywood is the best car sales man I have ever worked with. Knowledgeable, cordial, and straight to the point. Joe made it super easy to finalize our purchase. Thank you Lou Fusz Kia! More

by jesus.ibarra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Jun 25, 2021

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

June 24, 2021

Dealership Rating
Employee Rating

Easy process to purchase my new car, Larry explained all the features of the car and answered all of my questions. It was a great experience. More

by 09Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Jun 24, 2021

Lou Fusz Kia responded

We're delighted to hear that you think so! Thanks for coming in to see us and the kind words about Larry Haywood!

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