Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 63

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
826 Reviews
4.9

826 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

826 Reviews of Joe Shepard

November 05, 2020

Dealership Rating

Larry Haywood was prompt with communication over the past 5 months. Thorough explanation of vehicle details on day of delivery. Very pleasant car buying experience. More

by Customer1187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood, Michael Wands , Nichole Medsker

Nov 09, 2020

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

November 04, 2020

Dealership Rating
Employee Rating

The salesman, Larry Haywood, was very helpful. Most questions addressed prior to showing up at dealership. Time spent at dealership was brief. This was the best car buying experience we have ever had. More

by joe.nahlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood, Michael Wands

Nov 05, 2020

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

November 02, 2020

Dealership Rating
Employee Rating

Very responsive to my questions and happy to help in any way they can. They made sure when I left the dealership with my car I was comfortable and completely happy. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

November 02, 2020

Dealership Rating
Employee Rating

I worked with a variety of people from internet questions, test driving, and final sale. All were very friendly and pleasant to work with, highly recommend. More

by Christine C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Degenhardt, Michael Wands, Josh Hough , Kris Portnoy

Nov 05, 2020

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

October 30, 2020

Dealership Rating
Employee Rating

The Service Dept at Kia is the BEST! They are always friendly, professional and prompt. Shout out to Niki and Kevin, they go above and beyond! More

by JOYPHIL413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein, Sam Day , Kevin Derleth, Zack Lentz, Nichole Medsker, Nicci Pollard, Kris Portnoy

Oct 30, 2020

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

October 29, 2020

Dealership Rating
Employee Rating

Everyone was so friendly and helpful. I live several hours away, and was passing through while traveling, and they had everything ready when I got there! More

by constancea_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Crystal Cody, Macey Oates

Oct 30, 2020

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

October 26, 2020

Dealership Rating
Employee Rating

I had done all of my research online and chose the car I wanted to purchase. They had prepared the car, but when I arrived and took a closer look at that particular car, I changed my mind. They were graci More

by DDEVONSHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

October 21, 2020

Dealership Rating

I had a great experience. Everything went well with no concerns. everyone was nice and helpful. I would definitely return. The people were nice, helpful and friendly. More

by shelster7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Nichole Medsker, Shelby Warren

Oct 26, 2020

Lou Fusz Kia responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

October 10, 2020

Dealership Rating
Employee Rating

I’ve been a Lou Fusz Kia customer for the last 7 years. Not a single time I’ve received bad service. That’s why my last 3 cars have been bought and serviced there. More

by Carlos Leiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws , Zack Lentz, Nicci Pollard

Oct 13, 2020

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

October 04, 2020

Dealership Rating
Employee Rating

I bought my new Telluride via email and text with Crystal. I live over an hour away from the dealership so we did everything over the phone. My financing was in place when I arrived, my vehicle was More

by Lisa.scherder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody

Oct 05, 2020

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

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