832 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
832 Reviews of Joe Shepard
November 26, 2019
Best Service Team I have been using the Lou Fusz Service Team for 20 years. I have been with them from the time that they were at Lindbergh and Manchester Road in the t I have been using the Lou Fusz Service Team for 20 years. I have been with them from the time that they were at Lindbergh and Manchester Road in the tiny little Kia dealership to when they transition to Lindbergh and Page and Now at their Gallery Dealership in Creve Coeur, MO. The outstanding automotive service and customer service that I have received throughout these years has made me a Lou Fusz Customer for life. I have had serious repairs and the team has always made it as pleasant as possible. Andy(Service Manager), Zack, Kevin, Nicki, Kevin, Lucas and Carl have always made me and my family feel like family, explaining what needs to be done and taking time to make sure that unnecessary repairs were not done. I want to give a shout out to John, Chris and Ryan back in the garage that do excellent job in repairing my vehicles in a timely manner. More
Other Employees Tagged: Jared Kloempken, Andrew Stumm, Mike Feinstein , Kevin Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers, Cody Nevins, Sam Day
November 18, 2019
Excellent Larry worked to see I got exactly what I wanted; Joe explained the financial details in a clear manner. A pleasure doing business with both. Larry worked to see I got exactly what I wanted; Joe explained the financial details in a clear manner. A pleasure doing business with both. More
Other Employees Tagged: Larry Haywood
November 18, 2019
Great experience This is the second Kia I have purchased here traveling 200 miles to make my purchase,my salesman and financing guy are great and both vehicles I have This is the second Kia I have purchased here traveling 200 miles to make my purchase,my salesman and financing guy are great and both vehicles I have bought new were priced great. More
Other Employees Tagged: Jared Kloempken , Kris Portnoy
November 12, 2019
Great dealership! My experience was great! Their price on a Telluride was significantly below the other dealership I visited. Knowledgeable staff and friendly people. My experience was great! Their price on a Telluride was significantly below the other dealership I visited. Knowledgeable staff and friendly people. Explained car and finance options to make the best decisions. More
Other Employees Tagged: Jared Kloempken
November 11, 2019
Fantastic! No hassle process. Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase a new vehicle More
Other Employees Tagged: Jared Kloempken, Mike Feinstein
November 07, 2019
Excellent Great service always with Joe and Larry they are nice and very informative. Down to earth and very accessible when I need answers to questions. Great service always with Joe and Larry they are nice and very informative. Down to earth and very accessible when I need answers to questions. More
Other Employees Tagged: Larry Haywood
November 05, 2019
Friendly and knowledgeable service Shopping around dealership to dealership I finally came to Lou Fusz. The door was already opened before i got to the door, offered a seat and refresh Shopping around dealership to dealership I finally came to Lou Fusz. The door was already opened before i got to the door, offered a seat and refreshments for me and my son. I felt good about the purschase and Larry Haywwod listened to all my needs. Joe was funny and personalable and made sure my car was fully protected before I left the lot. Thanks Lou Fusz crew! More
Other Employees Tagged: Jared Kloempken, Larry Haywood
November 04, 2019
great Check in was fast and convenient. Car was cleaned out and the car was ready in no time. Fast and friendly service. I forgot my rep name, but he was re Check in was fast and convenient. Car was cleaned out and the car was ready in no time. Fast and friendly service. I forgot my rep name, but he was really nice and I liked his ring. it was very unique for work. More
Other Employees Tagged: Jared Kloempken , Kevin Derleth
November 04, 2019
Awesome Larry was great and very knowledgable. They helped me make my decision by being up front and honest. They helped me find just what I wanted. Larry was great and very knowledgable. They helped me make my decision by being up front and honest. They helped me find just what I wanted. More
Other Employees Tagged: Larry Haywood
October 29, 2019
I love Kia Souls I was there to lease another Kia Soul after my previous Soul was totaled. Curtis did a great job putting me in a new Soul. I test drove the car and wa I was there to lease another Kia Soul after my previous Soul was totaled. Curtis did a great job putting me in a new Soul. I test drove the car and was sold. I love my Kia Soul! Nichole, not Joe, was the finance person that did the paper work. She was very pleasant. More
Other Employees Tagged: Jared Kloempken, Curtis Laws

