Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 72

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
832 Reviews
4.9

832 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

832 Reviews of Joe Shepard

November 26, 2019

Dealership Rating
Employee Rating

Best Service Team I have been using the Lou Fusz Service Team for 20 years. I have been with them from the time that they were at Lindbergh and Manchester Road in the t More

by TGTOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Andrew Stumm, Mike Feinstein , Kevin Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers, Cody Nevins, Sam Day

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 18, 2019

Dealership Rating
Employee Rating

Excellent Larry worked to see I got exactly what I wanted; Joe explained the financial details in a clear manner. A pleasure doing business with both. More

by jmm8809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Feb 24, 2020

Lou Fusz Kia responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

November 18, 2019

Dealership Rating
Employee Rating

Great experience This is the second Kia I have purchased here traveling 200 miles to make my purchase,my salesman and financing guy are great and both vehicles I have More

by okie6n2
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken , Kris Portnoy

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

November 12, 2019

Dealership Rating
Employee Rating

Great dealership! My experience was great! Their price on a Telluride was significantly below the other dealership I visited. Knowledgeable staff and friendly people. More

by lherren2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

November 11, 2019

Dealership Rating
Employee Rating

Fantastic! No hassle process. Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase More

by kara_m_roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Feinstein

Feb 24, 2020

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

November 07, 2019

Dealership Rating
Employee Rating

Excellent Great service always with Joe and Larry they are nice and very informative. Down to earth and very accessible when I need answers to questions. More

by nettac314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

November 05, 2019

Dealership Rating
Employee Rating

Friendly and knowledgeable service Shopping around dealership to dealership I finally came to Lou Fusz. The door was already opened before i got to the door, offered a seat and refresh More

by genellowens0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Larry Haywood

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 04, 2019

Dealership Rating
Employee Rating

great Check in was fast and convenient. Car was cleaned out and the car was ready in no time. Fast and friendly service. I forgot my rep name, but he was re More

by childsrayshunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken , Kevin Derleth

Feb 24, 2020

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

November 04, 2019

Dealership Rating
Employee Rating

Awesome Larry was great and very knowledgable. They helped me make my decision by being up front and honest. They helped me find just what I wanted. More

by mrtuckson89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Feb 24, 2020

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

October 29, 2019

Dealership Rating

I love Kia Souls I was there to lease another Kia Soul after my previous Soul was totaled. Curtis did a great job putting me in a new Soul. I test drove the car and wa More

by lindajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Curtis Laws

Feb 24, 2020

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

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