Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 72

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
826 Reviews
4.9

826 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

826 Reviews of Joe Shepard

November 05, 2019

Dealership Rating
Employee Rating

Friendly and knowledgeable service Shopping around dealership to dealership I finally came to Lou Fusz. The door was already opened before i got to the door, offered a seat and refresh More

by genellowens0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Larry Haywood

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 04, 2019

Dealership Rating
Employee Rating

great Check in was fast and convenient. Car was cleaned out and the car was ready in no time. Fast and friendly service. I forgot my rep name, but he was re More

by childsrayshunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken , Kevin Derleth

Feb 24, 2020

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

November 04, 2019

Dealership Rating
Employee Rating

Awesome Larry was great and very knowledgable. They helped me make my decision by being up front and honest. They helped me find just what I wanted. More

by mrtuckson89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Feb 24, 2020

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

October 29, 2019

Dealership Rating

I love Kia Souls I was there to lease another Kia Soul after my previous Soul was totaled. Curtis did a great job putting me in a new Soul. I test drove the car and wa More

by lindajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Curtis Laws

Feb 24, 2020

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

October 20, 2019

Dealership Rating
Employee Rating

Personalized feel Sales person Andrew was enthusiatic and worked hard to get a deal made even though we came in 8pm on Friday night after several not so great experienc More

by kilzer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Cohen

Feb 24, 2020

Lou Fusz Kia responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

October 17, 2019

Dealership Rating
Employee Rating

Easy Purchase, Great Service Kris provided everything I needed and made the purchase a fast process. Top notch communication. I came with 3 kids in tow and everyone was polite and More

by samantharogge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

Feb 24, 2020

Lou Fusz Kia responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

October 14, 2019

Dealership Rating
Employee Rating

Wonderful expederience. I hadn't bought a vehicle in 18 years. Lou Fusz was the first dealer I visited in my adventure to purchase a replacement car. I had something in min More

by bjkincaide
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Feb 24, 2020

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

October 14, 2019

Dealership Rating
Employee Rating

Great Dealership! The sales team and finance are awesome here! So friendly and attentive. Larry and Joe have helped me multiple times and they are always fantastic! More

by katelinjpemberton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood, Curtis Laws

Feb 24, 2020

Lou Fusz Kia responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

October 08, 2019

Dealership Rating
Employee Rating

Exceeded Expectations Andrew Cohen outstanding - Sales - along with the Lou Fusz staff accomplished a very happy Customer now client driving off in a Sportage EX—Thank You! More

by PAFRAZ10
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Feinstein , Crystal Cody, Rachael Roemer, Andrew Cohen

Feb 24, 2020

Lou Fusz Kia responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

October 02, 2019

Dealership Rating
Employee Rating

Overall good Maybe come in a little lower to save me from checking competitors. Everything else was great, thanks! Cheers! Sorry, I’m written out for the day More

by caseyaltieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Degenhardt

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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