826 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
826 Reviews of Joe Shepard
December 09, 2019
Great service I had a great experience trading in two vehicles to purchase two brand new cars. They worked hard to keep my payments within my budget and to get me o I had a great experience trading in two vehicles to purchase two brand new cars. They worked hard to keep my payments within my budget and to get me out of a lease vehicle that would have been costly? More
Other Employees Tagged: Crystal Cody
December 09, 2019
Better then my already high expectations. I don't write reviews for products and services (even on things I like) often so the fact that i'm doing so now says something about the quality of I don't write reviews for products and services (even on things I like) often so the fact that i'm doing so now says something about the quality of the experience I had at this dealership. I had done business with a Lou Fusz in the past and had a good experience but wasn't expecting anymore then that but to my surprise it ended up being one of the best retail/shopping experiences I've ever had. The Sales guy, Andrew Cohen, was polite, patient, and most important pretty down to earth which IMO is the best quality a salesman could have. Andrew explained the things I didn't understand in detail, gave great advise and input on purchase options, and I was given the information needed to make an informed purchase. When it came time to do the finance paper work I had expected to kinda go through the motions of doing such a task, but I did not expect to enjoy my time talking with my their finance guy who not only gave me all the information I need but also seemed like a cool guy. Long story short I would 100% recommend making a purchase here, in fact I already have to a few other people. More
Other Employees Tagged: Jared Kloempken, Larry Haywood , Zack Lentz, Andrew Cohen
December 04, 2019
Very welcoming and understanding This time around staff was very helpful and understanding. I wasnt quite sure exactly what I wanted at first but we figured out exactly what I wanted This time around staff was very helpful and understanding. I wasnt quite sure exactly what I wanted at first but we figured out exactly what I wanted after I wanted to downsize after having a suv and the features I was looking for!! More
Other Employees Tagged: Crystal Cody, Jared, Crystal
December 02, 2019
Accommodating Very friendly service. Also very accommodating with our budget and worked diligently to put us in the best situation . I truly believe this will be th Very friendly service. Also very accommodating with our budget and worked diligently to put us in the best situation . I truly believe this will be the only dealership that I would continue to receive my business. More
Other Employees Tagged: Jared Kloempken , Kris Portnoy
November 26, 2019
Best Service Team I have been using the Lou Fusz Service Team for 20 years. I have been with them from the time that they were at Lindbergh and Manchester Road in the t I have been using the Lou Fusz Service Team for 20 years. I have been with them from the time that they were at Lindbergh and Manchester Road in the tiny little Kia dealership to when they transition to Lindbergh and Page and Now at their Gallery Dealership in Creve Coeur, MO. The outstanding automotive service and customer service that I have received throughout these years has made me a Lou Fusz Customer for life. I have had serious repairs and the team has always made it as pleasant as possible. Andy(Service Manager), Zack, Kevin, Nicki, Kevin, Lucas and Carl have always made me and my family feel like family, explaining what needs to be done and taking time to make sure that unnecessary repairs were not done. I want to give a shout out to John, Chris and Ryan back in the garage that do excellent job in repairing my vehicles in a timely manner. More
Other Employees Tagged: Jared Kloempken, Andrew Stumm, Mike Feinstein , Kevin Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers, Cody Nevins, Sam Day
November 18, 2019
Excellent Larry worked to see I got exactly what I wanted; Joe explained the financial details in a clear manner. A pleasure doing business with both. Larry worked to see I got exactly what I wanted; Joe explained the financial details in a clear manner. A pleasure doing business with both. More
Other Employees Tagged: Larry Haywood
November 18, 2019
Great experience This is the second Kia I have purchased here traveling 200 miles to make my purchase,my salesman and financing guy are great and both vehicles I have This is the second Kia I have purchased here traveling 200 miles to make my purchase,my salesman and financing guy are great and both vehicles I have bought new were priced great. More
Other Employees Tagged: Jared Kloempken , Kris Portnoy
November 12, 2019
Great dealership! My experience was great! Their price on a Telluride was significantly below the other dealership I visited. Knowledgeable staff and friendly people. My experience was great! Their price on a Telluride was significantly below the other dealership I visited. Knowledgeable staff and friendly people. Explained car and finance options to make the best decisions. More
Other Employees Tagged: Jared Kloempken
November 11, 2019
Fantastic! No hassle process. Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase a new vehicle More
Other Employees Tagged: Jared Kloempken, Mike Feinstein
November 07, 2019
Excellent Great service always with Joe and Larry they are nice and very informative. Down to earth and very accessible when I need answers to questions. Great service always with Joe and Larry they are nice and very informative. Down to earth and very accessible when I need answers to questions. More
Other Employees Tagged: Larry Haywood
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