Joe Trozzo
Joe Trozzo at Capital Eurocars

Joe Trozzo | Page 2

Service Advisor

Capital Eurocars

3705 W Tennessee St
Tallahassee, FL 32304

4.7
95 Reviews
4.7

95 Reviews

Write a Review

95 Reviews of Joe Trozzo

May 12, 2022

Dealership Rating
Employee Rating

Joe Trozza did a great job for me in my latest service at the dealership. I have been using Joe for 3 years and he never lets me down. More

by phoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2022

Capital Eurocars responded

Thank you for your 5-star rating! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Joe consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

May 03, 2022

Dealership Rating
Employee Rating

Has a very friendly customer service oriented staff. Dealership is very accommodating, attentive and personable. More

by Von
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2022

Capital Eurocars responded

Thank you for your wonderful review! We are happy to hear that our team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

April 27, 2022

Dealership Rating
Employee Rating

I wouldn't protect the investment of my vehicle anywhere else. Always professional and the service fast and reliable. Joe Trozzo is my go-to. I keep his card in my purse at all times. More

by dawnakamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2022

Capital Eurocars responded

Thank you so much for your positive review! Joe will be honored to know how confident you are in his efforts. It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

April 13, 2022

Dealership Rating
Employee Rating

Joe Trozzo was incredibly helpful more than once when I had trouble with my Mercedes. Highly recommended! More

by Balmern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Capital Eurocars responded

Thank you so much for your positive review and recommendation! We are happy to hear that Joe consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 05, 2022

Dealership Rating
Employee Rating

I gave a 3, wish they offered loaner cars to clients. Would give a 5. More

by TSHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2022

Capital Eurocars responded

Ms. Harris, Thank you so much for your review and rating Joe Trozzo a 5.0 and our quality of work 5.0. That is much appreciated. We apologize that we could not offer a loaner vehicle. Our loaner and rental fleets are significantly depleted with today's vehicle shortages. It is a challenging situation for all. We are working toward increasing the number of vehicles available, but that will take some time, hopefully before your next visit. Thanks again, and have a great day. Joe Gruen Service Director

March 21, 2022

Dealership Rating
Employee Rating

First, to anyone needing a new car right now I want to say I FEEL YOUR PAIN! Everyone knows that right now is a terrible time to buy a car, it’s downright torture. That being said, Samuel, Nick and Chr More

by Seamus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris London, Samuel Barnes

Mar 21, 2022

Capital Eurocars responded

Seamus, Than you for your 5-star rating! We are so glad that Samuel, Nick, and Chris took great care of you and made your experience with us an all-around success. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

March 15, 2022

Dealership Rating
Employee Rating

Capital Eurocars is top flight. Joe Trozzo was my service manager. He was very attentive and professional in his approach and his service. He continued to keep me updated as I wa More

by nbsnbs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Parke L. Stafford

Mar 16, 2022

Capital Eurocars responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Joe's and Parke's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

March 10, 2022

Dealership Rating
Employee Rating

Joe Trozzo was our service advisor and handled the whole visit, from drop off to pick up, professionally and pleasantly. He listened to our concerns, responding with information on how each issue would be h More

by N7470D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Gruen

Mar 11, 2022

Capital Eurocars responded

Thank you so much for your positive review! We are so glad that Joe took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2022

Dealership Rating
Employee Rating

Great dealership. Joe Trozzo did a great job handling the repair of my vehicle! Thank you so much! More

by kawellt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 05, 2022

Dealership Rating
Employee Rating

Joe Trozzo is extremely helpful with patients and respects through the Maintenance service, Great experiences. More

by Lucy Wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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