Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 119

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,253 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

11 yrs, 10 mos

Industry Experience

37 yrs, 1 mo

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,253 Reviews

Write a Review

1253 Reviews of Joe Valente

June 09, 2021

Dealership Rating
Employee Rating

Worked with Joe and he was fantastically helpful and knowledgeable. Everything worked out great and I am very happy with the level or service that I received More

by BRADY.RUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Honda of Kenosha responded

Brady, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2021

Dealership Rating
Employee Rating

Told 1 hour and 15 for service and took almost 3 hours instead as they told me the wrong time. Staff is very nice though. More

by JT_Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gina Ruiz

Jun 25, 2021

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 07, 2021

Dealership Rating
Employee Rating

My service was super quick and efficient!! I did a walk in and they still took care of me in a timely fashion. Joe was great!! More

by camjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Cam, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 07, 2021

Dealership Rating
Employee Rating

Service advisor was great. Wait time was not long at all. Waiting area was nice and quiet. Vending machines are available for snacks and drinks. More

by kaminski_nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Thank you, Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 07, 2021

Dealership Rating
Employee Rating

As always, outstanding job by the Honda Service Team!! From the front end of Rodney and Joe, to the folks who did the hands-on work and even giving my CR-V a wash!! Bravo to All and Much Thanks!! Since More

by Lsnider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Jun 08, 2021

Honda of Kenosha responded

Lance, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney and Joe met your service expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 05, 2021

Dealership Rating
Employee Rating

This location is pretty good. Getting an appointment, receiving vehicle, communication, explaining things, work quality has been good. Service Department Marc AND Joe are always excellent. Labor costs ar More

by julioroman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Bardi

Jun 05, 2021

Honda of Kenosha responded

It's great to hear that Joe and Marc have provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 03, 2021

Dealership Rating
Employee Rating

Joe was very efficient. He met me at the time I shut off the vehicle and promptly determined what all was required for this visit. Joe knew I was waiting and was able to get me out in half the time I was o More

by JMB
Recommend Dealer
Yes
Jun 04, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so we're pleased to hear that Joe was able to meet your vehicle needs in a timely manner. We will share your comments with him, and we look forward to working with you again!

May 31, 2021

Dealership Rating
Employee Rating

Joe Velente quite friendly and clearly understands your needs with a smile and a easy understanding of what needs to be done to my auto. He gets the auto in on time and always asks if you need a shutle. Th More

by rnschiappetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Honda of Kenosha responded

It has been a pleasure serving you, Joe. Quality customer service is always our number one priority, and we're happy to hear that Joe always meets your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 31, 2021

Dealership Rating
Employee Rating

I love the fact that they work with my schedule. I have never been disappointed by the workers at the Kenosha location. I have recently brought my son in to the dealership for his next vehicle because this More

by jvavrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 31, 2021

Dealership Rating
Employee Rating

Great service. People are friendly. Service was done on time. Communication was perfect. The car was clean. Finished all the work that was recommended and was on time delivery More

by jijugodly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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