Joe Worden
Joe Worden at Ed Martin Nissan

Joe Worden | Page 2

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Joe Worden

May 21, 2026

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Employee Rating

Service is always very good,always greeted with a smile. They let me know what my cars need and what price. More

by Bgwannagolf
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Estrada, Jillian Cline

May 21, 2026

Ed Martin Nissan responded

Thank you for the kind feedback! We are so glad to hear you consistently receive great service and a warm welcome from our team. Keeping our customers informed about their vehicle’s needs and providing clear pricing is an important part of the experience we strive to deliver. We truly appreciate your continued trust and support!

May 18, 2026

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Can get us sch when needed. Keeps me updated during work being done. Never get dirt or grease in my car while working on it. Took a couple of tries to figure out the issue that More

by lonharness
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 18, 2026

Ed Martin Nissan responded

Thank you for your continued patience and trust in our service team. We are glad to hear you were kept updated throughout the process and that our team treated your vehicle with care while working on it. We understand how frustrating an ongoing issue can be, especially on a newer vehicle, but we truly appreciate your recognition of our team’s persistence and commitment to finding a solution. We hope this latest visit resolved the issue for good, and we are always here if you need anything moving forward!

May 16, 2026

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We have purchased Nissan vehicles from Ed Martin since 1996 and the service department is why we keep coming back More

by geast1165
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

May 16, 2026

Ed Martin Nissan responded

There is no greater compliment than your loyalty since 1996. Thank you for continuing to trust Ed Martin Nissan through the years! We are especially proud to hear our service department has kept you coming back generation after generation of vehicles. Our team truly appreciates your support, and we look forward to serving you for many more years to come!

May 12, 2026

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Super fantastic customer service where I can Count on the job being done correctly every time! More

by coastergurl13
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Recommend Dealer
Yes
May 12, 2026

Ed Martin Nissan responded

Thank you so much for choosing Ed Martin Nissan for your vehicle service! We truly appreciate your feedback and look forward to working with you for many years to come.

May 10, 2026

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I'm a customer of Ed Martin's service department for over 10 years and I can count on them for good and fair customer service 🙂 More

by trishdzim
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Recommend Dealer
Yes
May 10, 2026

Ed Martin Nissan responded

Thank you for your loyalty and continued trust over the past 10 years! We truly appreciate the opportunity to take care of your vehicle and are so glad to hear you can always count on our team for fair and dependable service. Your support means a great deal to us, and we look forward to serving you for many more years to come!

May 09, 2026

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Always an great job and reasonable priced, Best dealership in Indianapolis. Service is done in a timely manner. More

by michaelhendershot
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Recommend Dealer
Yes
May 10, 2026

Ed Martin Nissan responded

Thank you for your wonderful feedback! We are honored to be considered the best dealership in Indianapolis. We are glad to hear you continue to receive great service, fair pricing, and timely care for your vehicle. We truly appreciate your support and look forward to seeing you again!

May 08, 2026

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The service was good and efficient. Everyone was cordial. The waiting area was clean and inviting. More

by dt75kt48
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Recommend Dealer
Yes
May 08, 2026

Ed Martin Nissan responded

Thank you for your kind feedback! We are glad to hear you had a good and efficient service experience and found our team welcoming and professional. It is also great to know you enjoyed our clean and comfortable waiting area. We appreciate your support and look forward to seeing you again!

May 07, 2026

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Amiable, clean, timely, efficient, attentive, knowledgeable, technilogical, coffee-bar, television, comfortable furniture, explanatory, nice-coupons! More

by KENROTTET
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Raymer

May 07, 2026

Ed Martin Nissan responded

We appreciate you trusting the Ed Martin team with your service needs and look forward to welcoming you back again soon.

May 06, 2026

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Consistent, exceptional service. Excellent quality of work. Convenient hours of operation and location. Advisor is very knowledgeable and explains everything thoroughly. Constant com More

by serenahidalgoharris
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Recommend Dealer
Yes
May 06, 2026

Ed Martin Nissan responded

Thank you for your wonderful feedback! We are thrilled to hear you continue to receive consistent, exceptional service from our team. Providing quality work, clear communication, knowledgeable guidance, and convenience for our customers is always our goal. We truly appreciate your support and look forward to taking care of your vehicle again in the future!

May 06, 2026

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Employee Rating

All are very nice and helpful at this facility. We are confident in their expertise and service. The only negative was that we had an 11 a.m. appointment so we dropped off the car and planned to r More

by kben411
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 06, 2026

Ed Martin Nissan responded

Thank you for your thoughtful feedback and for sharing your experience with us. We are glad to hear you found our team helpful and felt confident in the service and expertise provided. We also appreciate your understanding regarding the scheduling misunderstanding. Communication is important, and we will use your feedback to help ensure expectations are even clearer moving forward. We are happy we could get your vehicle moved up and completed promptly, and we truly appreciate your patience and support. We look forward to assisting you again in the future!

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