Jillian Cline
Jillian Cline at Ed Martin Nissan

Jillian Cline

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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5.0
31 Reviews

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

5.0

31 Reviews

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31 Reviews of Jillian Cline

May 23, 2026

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I have been buying vehicles from the Ed Martin dealership since 2011. They have maintained every one. Everyone at Ed Martin are great people. Always a good experience for service or sales. More

by DAVID.WHITAKER48
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Recommend Dealer
Yes
May 23, 2026

Ed Martin Nissan responded

David, thank you so much for your continued loyalty since 2011! It truly means a lot to know you have trusted Ed Martin with both your vehicle purchases and service over the years. We are grateful for your support and thrilled to hear our team has consistently provided a great experience every step of the way. Thank you for being part of the Ed Martin family. We look forward to serving you for many more years to come!

May 21, 2026

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Service is always very good,always greeted with a smile. They let me know what my cars need and what price. More

by Bgwannagolf
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Estrada, Joe Worden

May 21, 2026

Ed Martin Nissan responded

Thank you for the kind feedback! We are so glad to hear you consistently receive great service and a warm welcome from our team. Keeping our customers informed about their vehicle’s needs and providing clear pricing is an important part of the experience we strive to deliver. We truly appreciate your continued trust and support!

May 21, 2026

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Convenience to my home, easy to schedule and receive service, employees friendly and knowledgeable, do send too many emails regarding buying a new car More

by BL.HURLEY
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Mcneeley

May 21, 2026

Ed Martin Nissan responded

Thank you for your feedback! We are glad you enjoy the convenience of our location, the ease of scheduling service, and the friendly, knowledgeable team members who assist you during your visits. We also appreciate your honest input regarding the number of sales emails you receive and will be sure to share your comments with our team. Thank you again for choosing us for your service needs!

May 16, 2026

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We have purchased Nissan vehicles from Ed Martin since 1996 and the service department is why we keep coming back More

by geast1165
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Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

May 16, 2026

Ed Martin Nissan responded

There is no greater compliment than your loyalty since 1996. Thank you for continuing to trust Ed Martin Nissan through the years! We are especially proud to hear our service department has kept you coming back generation after generation of vehicles. Our team truly appreciates your support, and we look forward to serving you for many more years to come!

May 15, 2026

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Excellent Service Writers and mechanics and very knowledgeable, Friendly staff and nice waiting area. A pleasure to work with. More

by willyho61
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Mcneeley, Gregg Foy

May 15, 2026

Ed Martin Nissan responded

Thank you for the wonderful feedback! We are so glad you enjoyed working with our team and appreciated the knowledgeable service staff, friendly atmosphere, and comfortable waiting area. We truly appreciate your support and look forward to seeing you again!

May 12, 2026

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Super fantastic customer service where I can Count on the job being done correctly every time! More

by coastergurl13
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Recommend Dealer
Yes
May 12, 2026

Ed Martin Nissan responded

Thank you so much for choosing Ed Martin Nissan for your vehicle service! We truly appreciate your feedback and look forward to working with you for many years to come.

May 12, 2026

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Great service department! Only place I trust with my Nissan. Only name you need to know :) More

by christopher.harrigan
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Recommend Dealer
Yes
May 12, 2026

Ed Martin Nissan responded

Thank you so much for your business and your kind review of our service team we look forward to working with you for many years to come

May 10, 2026

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I'm a customer of Ed Martin's service department for over 10 years and I can count on them for good and fair customer service 🙂 More

by trishdzim
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Recommend Dealer
Yes
May 10, 2026

Ed Martin Nissan responded

Thank you for your loyalty and continued trust over the past 10 years! We truly appreciate the opportunity to take care of your vehicle and are so glad to hear you can always count on our team for fair and dependable service. Your support means a great deal to us, and we look forward to serving you for many more years to come!

May 09, 2026

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Always an great job and reasonable priced, Best dealership in Indianapolis. Service is done in a timely manner. More

by michaelhendershot
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Recommend Dealer
Yes
May 10, 2026

Ed Martin Nissan responded

Thank you for your wonderful feedback! We are honored to be considered the best dealership in Indianapolis. We are glad to hear you continue to receive great service, fair pricing, and timely care for your vehicle. We truly appreciate your support and look forward to seeing you again!

May 07, 2026

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Advisors and Techs are amazing! Always friendly and professional. Won’t have my vehicle serviced anywhere else. More

by BigBBowler
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Recommend Dealer
Yes
May 08, 2026

Ed Martin Nissan responded

Thank you for your kind words and continued trust in our team! We are so glad to hear our advisors and technicians continue to provide friendly and professional service. Your loyalty means a lot to us, and we truly appreciate the opportunity to take care of your vehicle. We look forward to seeing you again for your future service needs!

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