I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
16 yrs, 10 mos
53 Reviews
Write a Review53 Reviews of Jillian Cline
July 05, 2026
The service department is exceptional, I have had a few major repairs completed at Ed Martin Nissan dealership. The team has always delivered quality work in a timely manner. I highly recommend the service major repairs completed at Ed Martin Nissan dealership. The team has always delivered quality work in a timely manner. I highly recommend the service department. K. Hodge MBAccts More
Other Employees Tagged: Joe Worden, Jamie Chapman, Gregg Foy
July 04, 2026
Crystal was great. Took care my car, changed the oil, topped off fluids and took it through the Carwash. Took care my car, changed the oil, topped off fluids and took it through the Carwash. More
Other Employees Tagged: Crystal Dunkerson
July 03, 2026
Outstanding service, honest communication, fast turnaround, and a truly professional team at Ed Martin Nissan. turnaround, and a truly professional team at Ed Martin Nissan. More
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
July 02, 2026
Ed Martin is by far the best dealership I’ve ever dealt with. Karisa is an excellent sales person. She’s patient and informative and she sincerely cares about taking care of the customer. No pressure, no with. Karisa is an excellent sales person. She’s patient and informative and she sincerely cares about taking care of the customer. No pressure, no hard sell, she’s entirely about “how do we get you taken care of”. I cannot recommend her, or Ed Martin highly enough. More
Other Employees Tagged: Jordan Estrada, Mark Clouse, Jason Upham, Karisa Randhawa, Jeff Mcneeley
July 01, 2026
After a conversation with the service manager, all my questions were taken care of. Thank you questions were taken care of. Thank you More
Other Employees Tagged: Crystal Dunkerson
June 29, 2026
Staff is very friendly and professional. They got my vehicle serviced and got me in and out quickly. They got my vehicle serviced and got me in and out quickly. More
Other Employees Tagged: Joe Worden, Mike Demetriades
June 29, 2026
I was not attended to in a timely manner. Their service section got me waiting for two and half hours before letting me know they've started working on my vehicle Their service section got me waiting for two and half hours before letting me know they've started working on my vehicle More
Other Employees Tagged: Jordan Estrada, Ken Copley, Crystal Dunkerson
June 27, 2026
Joe was very helpful and professional. I enjoy the service department and the care they perform. I enjoy the service department and the care they perform. More
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
June 26, 2026
very good v. g. v.g v g v g v g v g v g. v.g v g v g v g v g v More
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
June 24, 2026
Ed Martin Nissan has always my go to place for service. They are always honest about my vehicles service and they get done pretty fast. They are always honest about my vehicles service and they get done pretty fast. More
Other Employees Tagged: Jordan Estrada, Joe Worden, Ken Copley, Crystal Dunkerson

