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Jillian Cline
77 Reviews
I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
16 yrs, 11 mos
77 Reviews
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77 Reviews of Jillian Cline
August 12, 2026
GOOD PEOPLE AND GREAT SERVICE WILL GO BACK FOR MY SERVICE NEEDS. GREAT SNACKS AND DRINKS NEEDS. GREAT SNACKS AND DRINKS More
by CHEVYCADSERVICE
Verified CustomerOther Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 11, 2026
Ed Martin Nissan service center is excellent! The staff is professional, knowledgeable and timely. I am treated with courteousy and I feel valued as a customer of the dealership. The staff is professional, knowledgeable and timely. I am treated with courteousy and I feel valued as a customer of the dealership. More
by rtxr2331
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 07, 2026
I went for oil change on 8/1/26 as they use to have oil express service without appointment. I was first person to arrive was told since I didn’t have an appointment they would have to work me in and it wo express service without appointment. I was first person to arrive was told since I didn’t have an appointment they would have to work me in and it would about two hours as they had appointments set. I decided not to wait and I called and made an appointment for 8/5/26 at 7a. The service person comes to me at 7:53 to tell me a tech didn’t come in and they had someone who would be in around 8a. I don’t know what took an hour before letting me know. I said ok as my only option was to have to come back another day. The car was parked out front at 8:32 once the oil change was completed. I went to the cashier at 8:40 because I needed to get going to work. At 8:46 the service person comes to tell me about service recommendations for my car that I needed but the car had already been pulled out in front of the dealership and this usually happens before the car is parked out front. I didn’t have time but if I did they would have had to take my car back in and they were already working on other cars. My paperwork took another 10 minutes. The service person was very polite and apologetic and gave me a discount of $13.51 off the price. So I made an appointment and spent 2 hours anyway. I have purchased 3 vehicles from this dealership and have got 2 other Nissans that I have owned serviced here. This was not a good experience but usually things are a lot better. More
by CHRMUN
Other Employees Tagged: Mark Clouse, Joe Worden, Ken Copley
August 07, 2026
Very efficient and helpful staff. Changed windshield wipers for me as well as other scheduled maintenance. Changed windshield wipers for me as well as other scheduled maintenance. More
by nancy.petrick
Other Employees Tagged: Jeff Mcneeley
August 06, 2026
Fantastic service from Jill -- always so cheerful and courteous, plus thoroughly detailed in keeping me abreast of future automobile concerns! courteous, plus thoroughly detailed in keeping me abreast of future automobile concerns! More
by rustydan6969
Other Employees Tagged: Joe Worden, Crystal Dunkerson
August 02, 2026
Most honest and ethical dearship in Indiana. I have bought 5 cars from them over 15 years. They are consider family to my family! Professional and go above and beyond for all of their customers. I have bought 5 cars from them over 15 years. They are consider family to my family! Professional and go above and beyond for all of their customers. More
by Liz F
Other Employees Tagged: Mark Clouse, Joe Worden, Jason Upham, Mike Demetriades, Mike Mason, Jamie Chapman, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 01, 2026
The team at Ed Martin is phenomenal! I feel respected and valued at Ed Martin; I’ve leased or purchased more than 10 vehicles from this dealership and have been pleased every time. T I feel respected and valued at Ed Martin; I’ve leased or purchased more than 10 vehicles from this dealership and have been pleased every time. The salesperson, Ken Copley, was so easy to work with and worked within my budget instead of trying to upsell me a car I can’t afford. I enthusiastically recommend Ed Martin Nissan for all your car needs! More
by rtxr2331
Other Employees Tagged: Mark Clouse, Ken Copley, Jason Upham
August 01, 2026
Went in for an oil change was busy but they got me in and out fast out fast More
by PAUL.NEFF90
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson
August 01, 2026
Carissa was very professional, and she made the whole process easy. She took time to show me the vehicle and worked hard to my business. process easy. She took time to show me the vehicle and worked hard to my business. More
by Tim Sprague
Other Employees Tagged: Jason Upham, Mike Demetriades, Karisa Randhawa , Jordan and Finance was easy to work with also
July 31, 2026
Everything was great except the wait time, but I was a walk in.. so I guess that comes with it.. have a good say walk in.. so I guess that comes with it.. have a good say More
by YDENISELAUGH
Other Employees Tagged: Ken Copley, Russ Eller, Gregg Foy, Crystal Dunkerson
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