Jillian Cline
Jillian Cline at Ed Martin Nissan

Jillian Cline

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.8
63 Reviews

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

Dealership Experience

16 yrs, 10 mos

Industry Experience

16 yrs, 10 mos

4.8

63 Reviews

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63 Reviews of Jillian Cline

July 23, 2026

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Employee Rating

Very helpful and professional. Offers cheap rentals while your car is At service dept. I had a good experience with them and my unique problem with my car. More

by JETMCANIC
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Recommend Dealer
Yes
Jul 23, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad to hear our team provided helpful and professional service and that our affordable rental options made your service visit more convenient. It's great to know we were able to help resolve your unique vehicle concern and provide you with a positive experience. Thank you for choosing Ed Martin—we look forward to serving you again!

July 22, 2026

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I always receive the best service at Ed Martin Nissan! ! Customer service is amazing as well! That’s why I will continue to come back again and again - thank you for being the best of the best! More

by DENISECROUCH21
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Recommend Dealer
Yes
Jul 23, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your continued business! We're honored to hear you always receive the best service at Ed Martin Nissan and that our customer service keeps you coming back. Your loyalty and kind words truly mean the world to our team. Thank you for choosing Ed Martin Nissan—we look forward to serving you again and again!

July 18, 2026

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The quality of the final work was good. I was pleased with the outcome. They also quoted me 3 to 4 days, and it was done within 3 days. More

by LIZ_WIZ
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Recommend Dealer
Yes
Jul 18, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're so glad you were pleased with the quality of the repairs and that we were able to complete the work even sooner than expected. We appreciate your trust and look forward to serving you again if you ever need us! 🚗

July 17, 2026

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Great staff, especially for being such a nice and honest service manager. Jeff is the best More

by COLOCCIO61
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Mcneeley

Jul 18, 2026

Ed Martin Nissan responded

Thank you for your business and your kind review of our team and dealership. We look forward to working with you for many years to come.

July 15, 2026

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Well the need to send the repair people to college and make them learn all the vehicle for the dealership they want to work at More

by OVERTON94
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Recommend Dealer
No

Other Employees Tagged: Gregg Foy

Jul 21, 2026

Ed Martin Nissan responded

We take concerns like this seriously and spent additional time researching the issue to ensure we provided the correct information. Our investigation confirmed the blue flashing light was associated with an aftermarket remote start system that had been installed prior to your ownership, rather than a factory Nissan component. We also confirmed the vehicle had aftermarket heated seats installed at the same time. We attempted to reach you to share what we learned and would still be happy to discuss it with you if you'd like. We appreciate the opportunity to investigate your concern and wish you all the best.

July 15, 2026

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Honest recommendations, great service. An actual trustworthy team. They always operate based on what’s best for the customer, not what makes them more money More

by GChoate
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Mcneeley

Jul 16, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're honored by your trust and appreciate your kind words. Providing honest recommendations and putting our customers first is always our goal. We look forward to serving you again!

July 10, 2026

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The service staff is reliable and trustworthy. They really understand my needs and take the time to explain things to me thoroughly. More

by collins.janell
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Recommend Dealer
Yes
Jul 10, 2026

Ed Martin Nissan responded

Thank you for your review and for your continued business, Janell! We're so glad you trust our service team. Providing reliable service, taking the time to listen, and explaining everything clearly are all important to us. We appreciate your kind words and look forward to seeing you again!

July 10, 2026

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Thank you for the great service and support of during this difficult time I am greatly appreciate it you and your staff More

by workmulu
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Recommend Dealer
Yes
Jul 10, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We truly appreciate your kind words. We're glad our team could provide the support and service you needed during a difficult time. Thank you for placing your trust in Ed Martin, and we wish you all the best moving forward.

July 09, 2026

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I have been going to Ed Martin service center since I brought my new 2017 Rogue from them. I have never been disappointed with the service. I will always go there for the service on my vehicle. More

by elschrader
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Recommend Dealer
Yes
Jul 09, 2026

Ed Martin Nissan responded

Thank you for your review and for your continued business! We're honored you've trusted our service team with your Nissan Rogue since 2017. Your loyalty means so much to us, and we're grateful you've consistently had great experiences over the years. We look forward to helping keep your Rogue running its best for many more miles. Thank you for choosing Ed Martin Nissan!

July 05, 2026

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Great dealer. Customer oriented service and an honest, no pressure approach. Highly recommend this team More

by GChoate
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Recommend Dealer
Yes
Jul 05, 2026

Ed Martin Nissan responded

no pressure approach. Highly recommend this team Thank you for your review and for choosing Ed Martin Nissan for your service needs! We're glad you had a positive experience and appreciated our honest, customer-focused approach. Your recommendation means a great deal to us, and we look forward to helping you keep your vehicle running its best for years to come.

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