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Joe Worden
Joe Worden at Ed Martin Nissan

Joe Worden

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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5.0
66 Reviews
5.0

66 Reviews

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66 Reviews of Joe Worden

July 19, 2026

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Employee Rating

I would definitely recommend Ed Martin Nissan to anyone who owns a nissian. My infiniti is working great.An I appreciated the way Joe who works in the service dept.kept in touch an communicatied with me.. More

by Carole Jenkins
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Recommend Dealer
Yes
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Jul 19, 2026

Ed Martin Nissan responded

Thank you for your review and for your business, Carole! We're so glad your INFINITI is running great and that Joe kept you informed every step of the way. We appreciate your recommendation and look forward to serving you again at Ed Martin Nissan on Shadeland!

July 16, 2026

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Employee Rating

The service department consists of very good communicators who do a great job keeping me informed of what my vehicle needs. More

by john
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Estrada

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Jul 16, 2026

Ed Martin Nissan responded

Thank you for your review and for your business, John! We're so glad our service team kept you informed and provided the communication you deserve. We appreciate your trust and look forward to seeing you again!

July 15, 2026

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The whole process went smoothly and didn’t take me too much time for waiting! More

by sherry40821
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Service Time
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Recommend Dealer
Yes
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Jul 15, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad your service visit went smoothly and that you were back on the road in no time. We appreciate you choosing Ed Martin Nissan for your service needs!

July 12, 2026

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The oil change was great. They checked over everything (tires, breaks, etc). My service provider is always helpful friendly More

by SGEISEND
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 12, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad you had a great service experience. We look forward to seeing you at your next visit.

July 10, 2026

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My car was suppposed to be washed and it wasn’t. Also had to wait at least 15 minutes for the car to be pulled around when I picked it up. More

by mosskj86
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2026

Ed Martin Nissan responded

Thank you for your review and for your business. We sincerely apologize that your vehicle wasn't washed as expected and that you experienced a longer wait when picking it up. We appreciate your feedback, as it helps us improve, and we hope to provide you with the five-star experience you deserve on your next visit.

July 10, 2026

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The service staff is reliable and trustworthy. They really understand my needs and take the time to explain things to me thoroughly. More

by collins.janell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson

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Jul 10, 2026

Ed Martin Nissan responded

Thank you for your review and for your continued business, Janell! We're so glad you trust our service team. Providing reliable service, taking the time to listen, and explaining everything clearly are all important to us. We appreciate your kind words and look forward to seeing you again!

July 10, 2026

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Thank you for the great service and support of during this difficult time I am greatly appreciate it you and your staff More

by workmulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson

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Jul 10, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We truly appreciate your kind words. We're glad our team could provide the support and service you needed during a difficult time. Thank you for placing your trust in Ed Martin, and we wish you all the best moving forward.

July 09, 2026

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When you walk in the staff make you feel welcome and the staff is very professional More

by AYOUNG6503
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mcneeley

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Jul 09, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're delighted to hear you felt welcomed from the moment you walked in. Providing a friendly, professional experience is what we strive for every day. We appreciate you choosing Ed Martin and look forward to seeing you again!

July 06, 2026

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Employee Rating

Phenomenal service. The team check All the things that I asked for and told Joe that I'm heading down to Florida for vacation. Joe checked out everything came across tha More

by amymehrlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2026

Ed Martin Nissan responded

Thank you for your review and for your business! We're glad you had a great service experience and that our team helped make sure your SUV was ready for your trip to Florida. It's always worth the extra time to ensure everything is in great shape before a long drive. Have a fantastic vacation, and thank you for choosing Ed Martin!

July 05, 2026

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Employee Rating

The service department is exceptional, I have had a few major repairs completed at Ed Martin Nissan dealership. The team has always delivered quality work in a timely manner. I highly recommend the service More

by karenhodge723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Jamie Chapman, Gregg Foy

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Jul 05, 2026

Ed Martin Nissan responded

Thank you for your wonderful review, Karen! We're honored by your trust in our service department and appreciate your continued confidence in our team. It's great to hear we've consistently delivered quality repairs in a timely manner. Your recommendation means so much to us. Thank you for choosing Ed Martin Nissan for your vehicle service needs. We look forward to serving you again!

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