Jeff Mcneeley
Jeff Mcneeley at Ed Martin Nissan

Jeff Mcneeley

Service Advisor

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.8
95 Reviews

Dealership Experience

3 yrs, 11 mos

4.8

95 Reviews

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95 Reviews of Jeff Mcneeley

November 06, 2026

Dealership Rating
Employee Rating

Work was performed as requested. That is all. This is the 2nd time e I have filled this our More

by Replyemail2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2026

Ed Martin Nissan responded

Thank you for your feedback! We appreciate the opportunity to service your vehicle and are pleased the work was completed as requested. We also apologize for the duplicate review request and appreciate you taking the time to respond again.

October 30, 2026

Dealership Rating
Employee Rating

I love the Nissan service department! Everyone is professional, polite and the customer service is outstanding. More

by rochelleh7461
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Ed Martin Nissan responded

Thank you for the wonderful review! We appreciate your recognition of our Nissan service team's professionalism, courtesy, and commitment to outstanding customer service. We're grateful for your trust and look forward to serving you again!

October 30, 2026

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Employee Rating

Great service little wait time. Appreciate feedback on what was done and what needs to be done. More

by JULS4801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Ed Martin Nissan responded

Thank you for the great review! We appreciate your recognition of our team's prompt service and clear communication about the work completed and any future maintenance needs. Thank you for trusting us with your vehicle!

October 30, 2026

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I have gone to Ed Martin for years and Ken sold me my previous vehicle. Recently my vehicle needed a lot of repair from age and use and I had to make the difficult choice of investing a lot in repairs o More

by debruynda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Clouse, Jillian Cline, Joe Worden, Ken Copley, Gregg Foy , I don’t recall the cashiers name but she was super nice and patient.

Oct 30, 2026

Ed Martin Nissan responded

Thank you for your continued loyalty and for sharing such a thoughtful review! We understand that deciding whether to repair or replace a vehicle can be stressful, and we appreciate your recognition of Ken and our team's honest guidance, professionalism, and commitment to helping you make the right decision. Earning and maintaining your trust means a great deal to us. We're grateful to have you as a longtime customer and look forward to serving you for many years to come. Enjoy your new vehicle!

October 30, 2026

Dealership Rating
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They were very helpful. They called us with an update when locating parts took longer than planned. More

by gymbratshelbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Ed Martin Nissan responded

Thank you for the great review! We appreciate your patience while our team worked to locate the necessary parts and are pleased that you were kept informed throughout the process. Thank you for trusting us with your vehicle's service!

October 28, 2026

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Good service. Pleasant atmosphere. Friendly. Am a long time customer I wouldn’t go anywhere else More

by jschne846
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline , PJ

Oct 28, 2026

Ed Martin Nissan responded

Thank you for the wonderful 5-star review and your continued loyalty! We're delighted that our friendly team, quality service, and welcoming atmosphere keep you coming back. We truly appreciate your trust and look forward to serving you for many years to come!

October 26, 2026

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Employee Rating

Friendly professional service Joe the service guy was excellent. Fix the problem explained everything. Very happy. More

by LMICK909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Ed Martin Nissan responded

Thank you for the great feedback! Joe will appreciate the kind words, and we’re grateful for your business and your recognition of his professional service and clear explanation of the repair.

October 17, 2026

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The service was very efficient. They were polite and on time with their services. I always take my car to them.. More

by Karen Smith
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

Oct 17, 2026

Ed Martin Nissan responded

Karen, thank you for your continued loyalty and trust in our service team! We appreciate your kind words about their courteous, efficient, and timely service, and we truly value your business!

October 17, 2026

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Employee Rating

It was easy to make an appointment. The day of, I was able to drive right in the service bay and was greeted by friendly staff. They got me checked in right away and I waited in the alw More

by lwilson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline

Oct 17, 2026

Ed Martin Nissan responded

Thank you for the great review and your continued trust in our service team! We appreciate you recognizing our convenient scheduling, friendly staff, clean waiting area, and thorough communication throughout your visit. We truly appreciate your business!

October 17, 2026

Dealership Rating
Employee Rating

I purchased my Nissan in 2016 and Ed Martin has taken excellent care of it ever since that day. They check it throughly and let me know if there are issues. I truly trust Ed Martin Nissan! It’s a good fe More

by MARIATIPTON81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Gregg Foy , Crystal Dunkerson

Oct 17, 2026

Ed Martin Nissan responded

Thank you for trusting Ed Martin Nissan with your vehicle since 2016! We truly appreciate your loyalty and your kind words about our team's thorough, dependable service. Knowing you have confidence in our care means so much to us, and we appreciate your continued business!

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