Joel Gappa | Page 2
Client Advisor
INFINITI of Hoffman Estates
1075 W Golf Rd
Hoffman Estates, IL 60169
Thank you very much for considering Infiniti of Hoffman Estates as your luxury automotive dealership. My name is Joel Gappa and I’ve worked in sales for this company since 1996. It would be my pleasure to work with you, your family and friends. Simply let me know how I can be of service to you. Joel Gappa Infiniti of Hoffman Estates
Read moreDealership Experience
28 yrs, 3 mos
Industry Experience
28 yrs, 3 mos
Specialties & Trainings
US Military Veteran, College Graduate
221 Reviews
Write a Review221 Reviews of Joel Gappa
December 05, 2023
I searched for a car over autotrader. com and found the perfect car, a 2017 Honda CR-V. I had never purchased a vehicle this way before. The service from INIFINITI of Hoffman Estates was e com and found the perfect car, a 2017 Honda CR-V. I had never purchased a vehicle this way before. The service from INIFINITI of Hoffman Estates was exceptional. Joel sent several videos of the vehicle including the initially viewing and after the detailing. Joel even sent a photo of the vehicle on the transport leaving the parking lot. Marcin was extremely helpful as well. I am so thankful for my new vehicle and the service I received from this dealership. More
Other Employees Tagged: Marcin Dobski
October 31, 2023
Joel is the height of professionalism! He was so helpful in buying my car. He kept me informed. He did everything with the intent of helping not trying to sell me something-that really mat He was so helpful in buying my car. He kept me informed. He did everything with the intent of helping not trying to sell me something-that really mattered to me. I would highly recommend Joel and Marcin!!! More
Other Employees Tagged: Marcin Dobski
October 02, 2023
Joel is extremely knowledgeable and helpful. About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at Infinity was upfront with costs/value. More
Other Employees Tagged: Stan Mulica, Rick Botic
September 19, 2023
This is my 4th car from here and I wouldn't buy from anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. More
Other Employees Tagged: Stan Mulica, James Ryder, Rick Botic
August 30, 2023
I have been working with Joel for almost two years. I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel has kept in touch and never pressured me like the other dealers. I felt comfortable telling Joel when I was ready and the price point and options I was looking for. He was patient and resilient in finding the right vehicle for me and my family. We kept in touch over the period of time of two years and he even gave me options to come look at when time was available and when It didn't fit what I was looking for he was always comfortable and never pressed anything, which is ideal when looking for a new/used vehicle. I had other dealers contact me and inevitably working with Joel was just hands down an excellent experience, as to why I finally bit the bullet and purchased my 2023 QX60 with Joel. His patience and persistence paid off in the end and I was comfortable the whole way through. After purchase, I left the vehicle at the dealership to get a blackout package installed and he even kept me updated consistently throughout that after purchase process which impressed me as well. The truck was a surprise for my wife's birthday and when we picked it up, she didn't know until he handed her the keys. He even took an hour of his time to show her how to use all the new options in her new truck. Thank You Joel for being patient and sticking with me through this process! Definitely recommend! I'd also like to thank his sales manager, James, for the assistance as well. Always welcoming when I came into the dealership and a pleasure to deal with. Overall this has been an excellent experience and team was excellent throughout! More
Other Employees Tagged: James Ryder
August 29, 2023
As a long-standing Infiniti owner, this dealership consistently provides the highest degree of professional service and client care. Joel, James, and Stan made this another exceptional buying exp consistently provides the highest degree of professional service and client care. Joel, James, and Stan made this another exceptional buying experience. I look forward to continuing to work with them, and highly recommend that to others. More
Other Employees Tagged: Stan Mulica, James Ryder
August 20, 2023
Joel hizo un excelente trabajo porque me ayudo a escoger el carro que más me gusto. El facilito mucho el proceso porque se aseguró que los documentos y el préstamo estuvieran listos. También hizo un buen tr el carro que más me gusto. El facilito mucho el proceso porque se aseguró que los documentos y el préstamo estuvieran listos. También hizo un buen trabajo dando detalles sobre los vehículos. Yo lo recomiendo si buscan a alguien que les ayude escoger el carro que quieran. More
Other Employees Tagged: Marcin Dobski, Rick Botic , Jorge Cruz
August 08, 2023
Joel made our transaction seemless. I would highly recommend Joel and team when considering a premium vehicle. I would highly recommend Joel and team when considering a premium vehicle. More
Other Employees Tagged: Marcin Dobski
July 08, 2023
We had a great experience at the Infiniti in Hoffman Estates and Joel Gappa. We called ahead to set an appointment to see the 3 2020 QX60s that met our buying criteria. Joel had them all out and ready Estates and Joel Gappa. We called ahead to set an appointment to see the 3 2020 QX60s that met our buying criteria. Joel had them all out and ready for us when we arrived. He even made and messaged us a short video of the 3 side by side! Once we arrived, he gave us printed information about their history and we test drove. Joel was very patient in our decision making. Once we were set on a QX60, Joel stayed with us while our purchasing papers were being processed. He told us great stories to entertain us while waiting. We were cash buyers, so the end process was pretty painless. We were out the door, happy customers! More
Other Employees Tagged: Marcin Dobski, James Ryder