Joel Gappa | Page 3

I've bought multiple cars from Joel over the years. Every experience has been a pleasure! He goes over details and explains everything in advance, there's never any "surprises" like over dealerships ha Every experience has been a pleasure! He goes over details and explains everything in advance, there's never any "surprises" like over dealerships have, at the end of the sale. His knowledge and professionalism are one-of-a-kind. My family and friends have also bought their cars from Joel. I will always use Joel for all my future cars. The dealership is also 1st class!! More

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My advisor, Joel, was remarkable! He eased the end to end process, took the time to be thorough and make the experience fun. I learned alot. I will refer my colleagues, friends and fa He eased the end to end process, took the time to be thorough and make the experience fun. I learned alot. I will refer my colleagues, friends and family in the New Year. More

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It was a pleasure doing business with Infiniti of Hoffman Estates and Joel Gappa. I called ahead and spoke with Joel, I informed him of the truck I seen online, told me to come test drive it and see if I lik Estates and Joel Gappa. I called ahead and spoke with Joel, I informed him of the truck I seen online, told me to come test drive it and see if I like it. He pretty much made sure I left with the truck I wanted. From the test drive to me signing the last document, the whole experience was awesome. More

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I searched for a car over autotrader. com and found the perfect car, a 2017 Honda CR-V. I had never purchased a vehicle this way before. The service from INIFINITI of Hoffman Estates was e com and found the perfect car, a 2017 Honda CR-V. I had never purchased a vehicle this way before. The service from INIFINITI of Hoffman Estates was exceptional. Joel sent several videos of the vehicle including the initially viewing and after the detailing. Joel even sent a photo of the vehicle on the transport leaving the parking lot. Marcin was extremely helpful as well. I am so thankful for my new vehicle and the service I received from this dealership. More

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Joel is the height of professionalism! He was so helpful in buying my car. He kept me informed. He did everything with the intent of helping not trying to sell me something-that really mat He was so helpful in buying my car. He kept me informed. He did everything with the intent of helping not trying to sell me something-that really mattered to me. I would highly recommend Joel and Marcin!!! More

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Joel is extremely knowledgeable and helpful. About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at Infinity was upfront with costs/value. More

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This is my 4th car from here and I wouldn't buy from anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. More

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I have been working with Joel for almost two years. I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel has kept in touch and never pressured me like the other dealers. I felt comfortable telling Joel when I was ready and the price point and options I was looking for. He was patient and resilient in finding the right vehicle for me and my family. We kept in touch over the period of time of two years and he even gave me options to come look at when time was available and when It didn't fit what I was looking for he was always comfortable and never pressed anything, which is ideal when looking for a new/used vehicle. I had other dealers contact me and inevitably working with Joel was just hands down an excellent experience, as to why I finally bit the bullet and purchased my 2023 QX60 with Joel. His patience and persistence paid off in the end and I was comfortable the whole way through. After purchase, I left the vehicle at the dealership to get a blackout package installed and he even kept me updated consistently throughout that after purchase process which impressed me as well. The truck was a surprise for my wife's birthday and when we picked it up, she didn't know until he handed her the keys. He even took an hour of his time to show her how to use all the new options in her new truck. Thank You Joel for being patient and sticking with me through this process! Definitely recommend! I'd also like to thank his sales manager, James, for the assistance as well. Always welcoming when I came into the dealership and a pleasure to deal with. Overall this has been an excellent experience and team was excellent throughout! More

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As a long-standing Infiniti owner, this dealership consistently provides the highest degree of professional service and client care. Joel, James, and Stan made this another exceptional buying exp consistently provides the highest degree of professional service and client care. Joel, James, and Stan made this another exceptional buying experience. I look forward to continuing to work with them, and highly recommend that to others. More

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Joel hizo un excelente trabajo porque me ayudo a escoger el carro que más me gusto. El facilito mucho el proceso porque se aseguró que los documentos y el préstamo estuvieran listos. También hizo un buen tr el carro que más me gusto. El facilito mucho el proceso porque se aseguró que los documentos y el préstamo estuvieran listos. También hizo un buen trabajo dando detalles sobre los vehículos. Yo lo recomiendo si buscan a alguien que les ayude escoger el carro que quieran. More

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