Joel Gappa | Page 7

Thanks Joel, you got me the car at the price i wanted, and you made the transaction easy and painless. and you made the transaction easy and painless. More

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Perfection as always. Such a pleasure to deal with and always willing to work with you. always willing to work with you. More

by Sq 23 Verified Customer Verified Customer

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Alexei, Stan, Alec and Joel were amazing. Everyone we encountered was incredibly helpful. Best dealership experience! encountered was incredibly helpful. Best dealership experience! More

by WONDERBUG813 Verified Customer Verified Customer

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The dealership provided excellent customer service and excellent attention to detail. We were very pleased with our experience there and would highly recommend this dealership. excellent attention to detail. We were very pleased with our experience there and would highly recommend this dealership. More

by JEREMY66 Verified Customer Verified Customer

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Best service. Everyone very friendly and my veh was fixed and done when it was promised. fixed and done when it was promised. More

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Service was excellent my car was finished in a timely manner issue with veh was resolved Best experience in service as well as sales department. manner issue with veh was resolved Best experience in service as well as sales department. More

by TTONYSANC Verified Customer Verified Customer

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Nice and friendly staff. Very clean environment. Sales department very knowledgeable of the cars. Let’s you know exactly what’s wrong and your options. department very knowledgeable of the cars. Let’s you know exactly what’s wrong and your options. More

by CARLY102173 Verified Customer Verified Customer

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Everyone was great helping me with my new purchase, I learned a lot about my vehicle because of my salesman. i will definitely recommend to friends learned a lot about my vehicle because of my salesman. i will definitely recommend to friends More

by MONIQUEGILMORE34 Verified Customer Verified Customer

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This is by far was the best car buying experience I have EVER had. My husband and I looked at an Acura at another dealership, as well as a Nissan SUV and our last visit was Infiniti of Hoffman Estates. We w EVER had. My husband and I looked at an Acura at another dealership, as well as a Nissan SUV and our last visit was Infiniti of Hoffman Estates. We were instantly greeted by Joel Gappa, who was so friendly and customer focused. We were there after hours and on the way home, which was about 1:45 minute drive we went over the pros and cons and there were NO cons or negatives to the Infiniti QX50 or the dealership. We bought out beautiful Infiniti yesterday and were treated like Gold. I cannot say enough wonderful things about Joel Gappa and his professionalism, passion, customer focus, and overall customer experience. I walked out of there with more than I asked for and Zeigler Infiniti of Hoffman Estates went above and beyond to listen to my every need and want. The Finance team rocks, thanks Joe! Very impressed and would recommend Joel and this dealership to anybody.. They treat you like royalty, make car buying fun, and give unparalleled customer service. Thanks for am amazing buyer experience Joel, Vince, Joe, Alec, and team! We LOVE our Infiniti QX50 Sensory and appreciate the time you took to show us all of the features of our new car. More

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Bad experience. Horrible service Won't repair engine under manufacture Warranty. Oil change was regulary. They said, no oil in the engine Highly do not recommend use this dealership. under manufacture Warranty. Oil change was regulary. They said, no oil in the engine Highly do not recommend use this dealership. More

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