Joel Garcia | Page 2

The purchase of my Infinity QX50S was enjoyable. In the my past experiences buying cars from other dealers, I was very anxious and simply overwhelmed; however this was not the case with my salesper In the my past experiences buying cars from other dealers, I was very anxious and simply overwhelmed; however this was not the case with my salesperson Mr. Moore. He was very knowledgeable of the vehicle, patient, kind, and down to earth. I will recommend to all my family and friends Infinity of Birmingham. Angela More

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I had the pleasure of purchasing a car from Tiffany ant INFINITI and the experience exceeded all expectations. From the moment I walked into the dealership, she greeted me with warmth and professionalism. INFINITI and the experience exceeded all expectations. From the moment I walked into the dealership, she greeted me with warmth and professionalism. Her extensive knowledge about the vehicle I was interested in was impressive, and she patiently answered all of my questions, ensuring I felt confident in my decision. Throughout the entire process, she was transparent, attentive, and genuinely invested in finding the perfect car for me. Thanks to her expertise and dedication, I drove off the lot in my dream car feeling excited and grateful. I highly recommend Tiffany to anyone in search of a seamless and enjoyable car-buying experience. She truly sets the standard for exceptional customer service in the automotive industry. More

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From the first connection to the last piece of paperwork signed, my experience with the Infiniti of Birmingham team was amazing and by far the best I've ever had purchasing vehicle. A big THANK YOU to the e signed, my experience with the Infiniti of Birmingham team was amazing and by far the best I've ever had purchasing vehicle. A big THANK YOU to the entire team...we are so grateful! More

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What a wonderful facility! ! Reginald was amazing!! He went out of his way to help us. We could not have asked for a better experience. ! Reginald was amazing!! He went out of his way to help us. We could not have asked for a better experience. More

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The dealership was expectable . It was super clean with a Christmas like atmosphere. I wanted every car and suv I saw. It was super clean with a Christmas like atmosphere. I wanted every car and suv I saw. More

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Infiniti of Bham in my opinion is stellar in every way; integrity, honesty, will take responsibility for repairs when possibly should be on customer’s end; fair and above fair deals; doesn’t intend to chea integrity, honesty, will take responsibility for repairs when possibly should be on customer’s end; fair and above fair deals; doesn’t intend to cheat anyone but wants to make people happy and gain a good reputation. Quality treatment seems to be the goal; trade ins welcome. Their aim is to please the customer and treat them how they would want to be treated; the old golden rule treatment. More

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I recently purchased a QX50 With the superior help of Tiffany Williams. Tiffany has been the most professional and well spoken salesperson I've ever encountered. She videoed my vehicle and her voice is g Tiffany Williams. Tiffany has been the most professional and well spoken salesperson I've ever encountered. She videoed my vehicle and her voice is great, very professional, well spoken and knew the vehicle very well. My overall experience with Tiffany and Infiniti of Birmingham has been great! I had the opportunity to tell her Boss this as well, that he got a good person when he got her. If you want a great vehicle, and Infiniti is the best, and you want the best service with great personality and professionalism-then you need to go see Tiffany Williams!! We love you..🥰 More

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FIRST CLASS ALL THE WAY. ..THIS IS MY 3RD NEW INFINITI, AND JOEL GARCIA HAS BEEN INCREDIBLE EVERY TIME...ALWAYS DELIVERED WHAT I WANTED, AND HIS SALES TEAM, EXPICALLY KEON PET ..THIS IS MY 3RD NEW INFINITI, AND JOEL GARCIA HAS BEEN INCREDIBLE EVERY TIME...ALWAYS DELIVERED WHAT I WANTED, AND HIS SALES TEAM, EXPICALLY KEON PETTWAY WAS GREAT TO WORK WITH !! More

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Very fair no pressure process. Very professional sales person. Very pleased with value for trade in. Very professional sales person. Very pleased with value for trade in. More

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They have had our car in service for repairs for 4 weeks. Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and nev Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and never do. We called Joel who began by making the excuse of how busy they are. When I asked to not make excuses before finding out, he said he was ending the conversation and would find out and call back and hung up! He hung up on a customer that is without a car and answers for four weeks. If this is how he leads no wonder the other employees lack integrity in keeping their word or telling the truth about the issue. More

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