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Joel Garcia
Refer Me
56 Reviews
Dealership Experience
5 yrs, 2 mos
Languages Spoken
English
Spanish
56 Reviews
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56 Reviews of Joel Garcia
February 06, 2023
Very fair no pressure process. Very professional sales person. Very pleased with value for trade in. Very professional sales person. Very pleased with value for trade in. More
by Piliegm
Other Employees Tagged: Jason Dudley
Helpful 
December 06, 2022
They have had our car in service for repairs for 4 weeks. Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and nev Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and never do. We called Joel who began by making the excuse of how busy they are. When I asked to not make excuses before finding out, he said he was ending the conversation and would find out and call back and hung up! He hung up on a customer that is without a car and answers for four weeks. If this is how he leads no wonder the other employees lack integrity in keeping their word or telling the truth about the issue. More
by MelissaLewis
October 27, 2022
We recently purchased our second Infiniti vehicle with Infiniti of Birmingham. It was truly a great experience as the staff and Blake our dealer was truly very informative on all of the things we needed Infiniti of Birmingham. It was truly a great experience as the staff and Blake our dealer was truly very informative on all of the things we needed to know before we purchased as well as after. He was a joy to work with as he is so knowledgeable of all the things a purchaser would need to know to feel comfortable with there purchase as well as enjoy the experience. We had great conversation and the other staff was always worried about our needs while we were there. Thanks to you all and especially Blake for such a wonderful experience. We will be sending customers you way for sure. More
by Woodsangela219
Other Employees Tagged: Mark Mitchell, Tristin Harvey , Timberly Green, George "Tony" Mickens, Angel Neal, Blake Temple
August 27, 2022
I met some awesome people here! Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and dedicated! More
by QX60
Other Employees Tagged: Mark Mitchell , Timberly Green, Grace Marshall, George "Tony" Mickens, Blake Temple
March 23, 2022
Joel Garcia is a TRUE professional. In athletics, a truism is that the team(usually) takes on the personality of the coach. I’ve also seen this in the business world and is certainly In athletics, a truism is that the team(usually) takes on the personality of the coach. I’ve also seen this in the business world and is certainly the case at Infinity of Birmingham. From Joel to Mark to Blake and Shane to Mike Weeks…In EVERY interaction we have observed professionalism and treated with grace. Chip and Susan Burton More
by harry.burton
January 02, 2022
Joel, Mark, and Tony are great. Easy to work with, flexible and creative. I will continue to purchase from Infiniti of Birmingham. Jim C. flexible and creative. I will continue to purchase from Infiniti of Birmingham. Jim C. More
by jim.w.conte
Other Employees Tagged: Mark Mitchell , George "Tony" Mickens
June 30, 2021
Amazing staff and Kyle is the BEST! They actually care and look out for their customers. We will be Infiniti customers moving forward! Kyle walked us through everything. Highly recommend asking for Kyle R and look out for their customers. We will be Infiniti customers moving forward! Kyle walked us through everything. Highly recommend asking for Kyle Roberts. More
by Ramonagraffeo
Other Employees Tagged: Kyle Roberts
May 15, 2021
Tony Mickens is a great help. We have been pleased with the work he put into finding us what we need at the price we need. A+. Give him a shot and you won't be disappointed the work he put into finding us what we need at the price we need. A+. Give him a shot and you won't be disappointed More
by DanielCobb
Other Employees Tagged: George "Tony" Mickens
April 25, 2021
Management not competitive with competitors. Hard to deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. More
by bmorrislazboy
Other Employees Tagged: Mark Mitchell , Blake Temple
February 25, 2021
The staff at this dealership are beyond compare; they really care about the clients and have made this process as easy as it can be really care about the clients and have made this process as easy as it can be More
by hstraughn
Other Employees Tagged: Jason Dudley , Dana Doniver
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