Joel Olivares

Car was not cleaned nor filled with gasoline when we picked the car, had to stop at a gasoline station to get home. I was also pressured during the price negotiation, a coverage package that included ce picked the car, had to stop at a gasoline station to get home. I was also pressured during the price negotiation, a coverage package that included certain car protections that as told, were mandatory to be included/added to my final price. This increased my price by another $2000 and as described to Salesman, I may never used as I live near my 45 miles from the dealer, opposite side of Houston. More

by salazar_r Verified Customer Verified Customer

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Tom was kind, knowledgeable, and patient. I really appreciate him and Joel for all of their help through this process and would highly recommend this dealership to anyone in the market for a I really appreciate him and Joel for all of their help through this process and would highly recommend this dealership to anyone in the market for a new vehicle. More

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Our experience was amazing, smooth and stress free. Aimee is always my go to person. We went in not knowing what we wanted but to see our options and she found us the perfect fit at the right price. Be Aimee is always my go to person. We went in not knowing what we wanted but to see our options and she found us the perfect fit at the right price. Best dealership ever! Lifelong customer here! More

by HEATHER.MAHON Verified Customer Verified Customer

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Fantastic service Found exactly what I was looking for, and right away. Handled all the details seamlessly and right away. Handled all the details seamlessly More

by CMJENA Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ George at Big Star Cadillac made buying a car from out of state feel suspiciously easy. Like… “am I missing something?” easy. Spoiler alert: I wasn’t. From day one, the communication was rock- from out of state feel suspiciously easy. Like… “am I missing something?” easy. Spoiler alert: I wasn’t. From day one, the communication was rock-solid—fast responses, clear answers, zero fluff. No pressure, no runaround, no dealership gymnastics. They had the exact vehicle I wanted, handled the details like pros, and somehow turned what’s usually a stressful process into a smooth, stress-free ride. If you’re shopping for a vehicle in Texas and want great service without the headache, the grey hairs, or the urge to scream into the void—George is your guy. I’ll be recommending him to anyone who asks… and probably a few people who don’t. Much appreciated, Cody (Denver) More

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Amazing experience all around. .I have had several cars throughout my years and this was the most easiest and fun I have ever had! .I have had several cars throughout my years and this was the most easiest and fun I have ever had! More

by JAIMEMONTGOMERY Verified Customer Verified Customer

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I contacted Big Star for a car I was interested in. Benito was the person who helped me and I’m glad we got to connect. We aligned on fair terms quickly Big Star provided a very smooth, low-stress buyi Benito was the person who helped me and I’m glad we got to connect. We aligned on fair terms quickly Big Star provided a very smooth, low-stress buying experience. I just wish I had known about this dealership earlier. More

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Weim head made it a smooth process and great experience! I will always use her for future needs! Overall great experience as a whole! I will always use her for future needs! Overall great experience as a whole! More

by jamendez33 Verified Customer Verified Customer

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Dealership was great working with me in the trade in and going over the finances going over the finances More

by ron_esteve Verified Customer Verified Customer

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Great service. Christal was so helpful throughout the process. She make sure I’m satisfied with service!! Christal was so helpful throughout the process. She make sure I’m satisfied with service!! More

by nizmar Verified Customer Verified Customer

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