Joel Olivares

My Husband and I were in the market for a Cadillac. We went to two other dealerships before Big Star Cadillac. The first dealership, we couldn't even get anyone to talk to us. It was too close to closi We went to two other dealerships before Big Star Cadillac. The first dealership, we couldn't even get anyone to talk to us. It was too close to closing time. We just wanted to sit in a car. The second dealership wouldn't even negotiate. My husband says let's try Big Star Cadillac. It was an hour away but let's go test drive a car. I didn't have my hopes up but my husband said think positive. Man was I surprised with their customer service. David Bukrinsky went above and beyond to help us test drive and get the car we wanted. Just unbelievable service. This guy will jump through hoops. I got my car on Sat and he has messaged me 2x already asking if everything was alright. He even helped me make an appt to get my add on stuff done. I would recommend David to EVERYONE! You will waste your time going to other dealerships. Dont do it!!! Big Star Cadillac for the win. They need to promote David B! All around class act. More

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Just purchased another Cadillac, and once again, David B. delivered an exceptional, luxury-level experience from start to finish. His professionalism, attention to detail, and genuine care for his clients delivered an exceptional, luxury-level experience from start to finish. His professionalism, attention to detail, and genuine care for his clients made this process not just smooth—but truly enjoyable. David understood exactly what I was looking for (even when I wasn’t sure), respected my time, and made sure every detail was handled with excellence. This is my fourth Cadillac through him, and without a doubt, I’ll be back when it’s time for the next. If you’re looking for an elevated car-buying experience that matches the elegance of the vehicle itself—David is who you want on your side. 5-star service for a 5-star vehicle. ⭐️⭐️⭐️⭐️⭐️ Thank you again, David, you are the BEST! More

by tiffanypalmerjones Verified Customer Verified Customer

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Bobby is an amazing Service Advisor! Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our serv Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our service advisor for over 7 years! We highly recommended him and his service team at Big Star Cadillac. More

by CLOZ Verified Customer Verified Customer

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Chris was awesome with me. I was uncertain & hesitant to make a decision. He was patient and did not pressure me at all. I finally committed & he made sure everything went smoo I was uncertain & hesitant to make a decision. He was patient and did not pressure me at all. I finally committed & he made sure everything went smoothly. I LOVE my car. I was a returning customer so good dealings both times More

by g.sills Verified Customer Verified Customer

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The service I received at Big Star was truly remarkable, and I highly recommend it to anyone looking for a Cadillac dealership. and I highly recommend it to anyone looking for a Cadillac dealership. More

by rhonda_98 Verified Customer Verified Customer

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They do great work and good customer service Z. Choudhry was very nice. Good work. Choudhry was very nice. Good work. More

by TLM42172 Verified Customer Verified Customer

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Big Star is an awesome Cadillac dealer. I like dealing with Lisa Velasco at Big Star. This is the second Cadillac we purchase with her at Big Star Cadillac. I will definitely go back when I I like dealing with Lisa Velasco at Big Star. This is the second Cadillac we purchase with her at Big Star Cadillac. I will definitely go back when I’m ready to purchase an Escalade. More

by S6_BOSSCADILLAC Verified Customer Verified Customer

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Hands down the best experience! Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. Hi Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. His commitment to customer service is unmatched. Thank you to Jason and the entire Big Star caddilac team. I love my new ride! More

by teresajo24 Verified Customer Verified Customer

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George Castillo made my experience buying my car painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! More

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In my opinion everything was excellent and professional, and we were taken care of in a timely manner. and we were taken care of in a timely manner. More

by dongoodwin Verified Customer Verified Customer

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