Joel Olivares

Very pleased with sales, finance, and girl that showed me how to set up my car. how to set up my car. More

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Great service ! . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, Joel from financial services Excellent communication and fast acting service ! More

by Jorgeser3 Verified Customer Verified Customer

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Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More

by abdalimoreno Verified Customer Verified Customer

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Mr Charles Jackson did a fantastic job, he help us from the beginning to the end. Would recommend him again again. Thank you Mr Jackson my daughter ❤️ the car. the beginning to the end. Would recommend him again again. Thank you Mr Jackson my daughter ❤️ the car. More

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Very enjoyable experience. Would recommend him to friends. Will buy another vehicle from big star. Would recommend him to friends. Will buy another vehicle from big star. More

by charlesdickson Verified Customer Verified Customer

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From our late evening phone call to the Receptionist, who immediately made us an appointment, to the Certified Sales Representative, Aiman, and ALL of Big Star's accommodating staff, we had the best service immediately made us an appointment, to the Certified Sales Representative, Aiman, and ALL of Big Star's accommodating staff, we had the best service received in all of our car purchasing years. Chris was the best also when he delivered our car out of town yesterday evening. We are truly grateful and still smiling. Thank you all so much!!! More

by barry&val Verified Customer Verified Customer

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Jose goes above and beyond what customers need, helping to ensure the customers are happy and find value in services. I was notified in time when to pick up vehicle and was really nice to see that it was c to ensure the customers are happy and find value in services. I was notified in time when to pick up vehicle and was really nice to see that it was clean as well. More

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Experience seemed smooth until signing for the vehicle. As an out of state buyer, don’t think I’ll be doing that again. Overpriced packages, horrible shipping, no peace of mind. As an out of state buyer, don’t think I’ll be doing that again. Overpriced packages, horrible shipping, no peace of mind. More

by Anthony Verified Customer Verified Customer

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Car was not cleaned nor filled with gasoline when we picked the car, had to stop at a gasoline station to get home. I was also pressured during the price negotiation, a coverage package that included ce picked the car, had to stop at a gasoline station to get home. I was also pressured during the price negotiation, a coverage package that included certain car protections that as told, were mandatory to be included/added to my final price. This increased my price by another $2000 and as described to Salesman, I may never used as I live near my 45 miles from the dealer, opposite side of Houston. More

by salazar_r Verified Customer Verified Customer

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Tom was kind, knowledgeable, and patient. I really appreciate him and Joel for all of their help through this process and would highly recommend this dealership to anyone in the market for a I really appreciate him and Joel for all of their help through this process and would highly recommend this dealership to anyone in the market for a new vehicle. More

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