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Joel Rodriguez

Overview Reviews (125)

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Joel Rodriguez

Joel Rodriguez | Page 12

Internet Sales & Leasing Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Experienced bilingual (English, Spanish) automotive professional with 20 years in buying and selling cars. Expertise in market trends, pricing, negotiations, and customer service. Passionate about sourcing quality vehicles and providing exceptional buying experiences. Profesional bilingüe (inglés/español) con 20 años de experiencia en la compra y venta de autos. Experto en tendencias de mercado, precios, negociaciones y servicio al cliente. Apasionado por encontrar vehículos de calidad y brindar una experiencia de compra excepcional.

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4.8

125 Reviews

Overview Reviews (125)

Dealership Experience

8 yrs, 7 mos

Industry Experience

21 yrs, 6 mos

Languages Spoken

English

Spanish

4.8

125 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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125 Reviews of Joel Rodriguez

January 08, 2023

Dealership Rating

Employee Rating

I was recommended to this place by my father in law and found that he was right. Very professional place. found that he was right. Very professional place. More

by FIERRO_CLAVO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Jerry Pena , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

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Jan 10, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

Dealership Rating

Employee Rating

This dealership renewed my faith in the industry. Joel Rodriguez and (Larry?) the Finance Mgr we’re excellent Joel Rodriguez and (Larry?) the Finance Mgr we’re excellent More

by Danagilbertward

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry? in Finance five stars

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Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your kind words about your experience at Mark Christopher Auto Center! Please always feel free to reach out if you need anything – be it sales or service! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 27, 2022

Dealership Rating

Employee Rating

Lindsey and I had a great experience the staff was great and the dealership looked awesome and the dealership looked awesome More

by Lsaivichit

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri, Albert Rodriguez

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Dec 29, 2022 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 18, 2022

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Employee Rating

Great knowledgeable staff with fair prices. Some of the best selection in the souther California market. Some of the best selection in the souther California market. More

by Justanotherguy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 20, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 28, 2022

Dealership Rating

Employee Rating

Had to unexpectedly do a trade with my truck, at night bad lighting i wonder why. the vehicle I was looking at was being detailed and service had already been done. After the fact checked oil and it was a bad lighting i wonder why. the vehicle I was looking at was being detailed and service had already been done. After the fact checked oil and it was atleast 2 Q over full I wonder why...Engine compartment completely dirty. This was made at night. Next morning looked over the truck and Oh Boy what a disaster. 2 different types of tires. Dents though out truck. Shame on Mark Christopher Chevrolet. Will never use that place again. Buyer Beware of used vehicles.... More

by dwin123

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Jerry Pena , Mike Cagey, Tony Catalano, Anthony Garrido, Angel Madrigal, Jett Palos

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Nov 30, 2022 -

Mark Christopher Auto Center responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2022

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Employee Rating

Thank you for finding my perfect car. I love it. Thank you, Joel Rodriguez for all your help. I love it. Thank you, Joel Rodriguez for all your help. More

by deavila4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 12, 2022

Dealership Rating

Employee Rating

The salesman joel was great and helpful in the car buying process. Above and beyond in the car buying process. process. Above and beyond in the car buying process. More

by SERGIOMOTTA042

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Nov 17, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 04, 2022

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Employee Rating

I went to three other car dealerships and was fed a bunch of lies they wouldn’t honor what they said and I should’ve known to go to Mark Christopher first I bought seven cars from them and I should just know of lies they wouldn’t honor what they said and I should’ve known to go to Mark Christopher first I bought seven cars from them and I should just know go there first every time More

by Michaelack

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Jerry Pena , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

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Nov 08, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 16, 2022

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Employee Rating

Although I did not have an appointment I was taken care of at a timely manner with good customer service. of at a timely manner with good customer service. More

by clodball15

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 18, 2022 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 12, 2022

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Employee Rating

Entras y muchos te miran raro . Será por qué no creían que y va a comprar un carro Será por qué no creían que y va a comprar un carro More

by Luis

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

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Oct 17, 2022 -

Mark Christopher Auto Center responded

Este no es el tipo de experiencia que deseamos brindar, Luis. Nada nos gustaría más que resolver esta situación lo antes posible. Por favor contáctenos lo antes posible o cuando sea más conveniente. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900