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Joel Rodriguez
Joel Rodriguez at Mark Christopher Auto Center

Joel Rodriguez | Page 12

Used Car Acquisitions Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8
121 Reviews

Experienced bilingual (English, Spanish) automotive professional with 20 years in buying and selling cars. Expertise in market trends, pricing, negotiations, and customer service. Passionate about sourcing quality vehicles and providing exceptional buying experiences. Profesional bilingüe (inglés/español) con 20 años de experiencia en la compra y venta de autos. Experto en tendencias de mercado, precios, negociaciones y servicio al cliente. Apasionado por encontrar vehículos de calidad y brindar una experiencia de compra excepcional.

Dealership Experience

8 yrs, 5 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

121 Reviews

Write a Review

121 Reviews of Joel Rodriguez

November 28, 2022

Dealership Rating
Employee Rating

Had to unexpectedly do a trade with my truck, at night bad lighting i wonder why. the vehicle I was looking at was being detailed and service had already been done. After the fact checked oil and it was a More

by dwin123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Jerry Pena , Mike Cagey, Tony Catalano, Anthony Garrido, Angel Madrigal, Jett Palos

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Nov 30, 2022

Mark Christopher Auto Center responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2022

Dealership Rating
Employee Rating

Thank you for finding my perfect car. I love it. Thank you, Joel Rodriguez for all your help. More

by deavila4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 29, 2022

Mark Christopher Auto Center responded

Thank you for your review and business as a customer! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 12, 2022

Dealership Rating
Employee Rating

The salesman joel was great and helpful in the car buying process. Above and beyond in the car buying process. More

by SERGIOMOTTA042
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Nov 17, 2022

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 04, 2022

Dealership Rating
Employee Rating

I went to three other car dealerships and was fed a bunch of lies they wouldn’t honor what they said and I should’ve known to go to Mark Christopher first I bought seven cars from them and I should just know More

by Michaelack
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Jerry Pena , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

Report | Print
Nov 08, 2022

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 16, 2022

Dealership Rating
Employee Rating

Although I did not have an appointment I was taken care of at a timely manner with good customer service. More

by clodball15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 18, 2022

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 12, 2022

Dealership Rating
Employee Rating

Entras y muchos te miran raro . Será por qué no creían que y va a comprar un carro More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

Report | Print
Oct 17, 2022

Mark Christopher Auto Center responded

Este no es el tipo de experiencia que deseamos brindar, Luis. Nada nos gustaría más que resolver esta situación lo antes posible. Por favor contáctenos lo antes posible o cuando sea más conveniente. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 06, 2022

Dealership Rating
Employee Rating

This is the BEST Dealership anywhere ! ! Always on time & can take care off all your service needs 👍 More

by QUALITYTWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos, Matt Torres

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Oct 10, 2022

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2022

Dealership Rating
Employee Rating

Our Sales person, Tony Catalano, went out of his way in helping us select the right auto and the right financing for us. We are grateful to him for his excellent service. More

by KEOKIMORALES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

Report | Print
Oct 07, 2022

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Tony went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 18, 2022

Dealership Rating
Employee Rating

Joel was very helpful and answered all the questions we had. Very nice and clean dealership, everyone was helpful .Great experience and will shop there again. More

by bcvelasco4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 20, 2022

Mark Christopher Auto Center responded

bcvelasco4, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joel's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 11, 2022

Dealership Rating
Employee Rating

It was a nice and smooth experience, very professional. The staff is very welcoming. Thank you More

by bcvelasco4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

Report | Print
Sep 13, 2022

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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