88 Reviews
Write a Review88 Reviews of Joel White
August 23, 2023
I went in for an oil change and they found a different problem. They took care of it promptly and completed the work before the date I was promised. My service guy Joel was fantastic. problem. They took care of it promptly and completed the work before the date I was promised. My service guy Joel was fantastic. More
August 15, 2023
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Other Employees Tagged: Chris Jeanneret, Ben Lutz, Kyra Russo
August 14, 2023
I love your commitment to excellent customer service! Thank you for exceeding my expectations! Trust me...That's not easily done. Thank you for exceeding my expectations! Trust me...That's not easily done. More
Other Employees Tagged: Chris Jeanneret, Ben Lutz, Kyra Russo
August 07, 2023
Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. I cant believe that Infiniti with the extremely high margins on the service parts and labor still finds the need to charge customers with the additional 3% charge. Secondly, I can't believe that a censor for the airbags costs $1,000. Every time I've gone to your service department, the costs are outrageous. It prevents me from ever even thinking about purchasing another car from Infiniti. More
Other Employees Tagged: Kyra Russo
August 04, 2023
Nice facility, clean and comfortable waiting area, service dept was able to give good estimates, loaner car nice to drive service dept was able to give good estimates, loaner car nice to drive More
Other Employees Tagged: Kyra Russo