Joey Chance | Page 20

My husband and I had such a great experience! Billy was friendly and answered all of our questions. We did not once feel pressured to purchase a car or to pay for upgrades that were not right for us. We fe friendly and answered all of our questions. We did not once feel pressured to purchase a car or to pay for upgrades that were not right for us. We felt we could trust his recommendations. He was also very personable making our car buying experience very relaxed and fun. I felt some what rushed through the financial portion of things but this was likely because the dealership was closing. In hindsight I would have come in earlier in the day so that I had the time to read more thoroughly over the documentation prior to signing things. But we did feel the documentation was summarized well. More

by dlkoch929 Verified Customer Verified Customer

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I have purchased 4 cars from med center mazda and each time the experience is excellent. Billy knows what i am wanting and if he is busy, there is always someone else to assist time the experience is excellent. Billy knows what i am wanting and if he is busy, there is always someone else to assist More

by lurkermv Verified Customer Verified Customer

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Joey Chance was our Sales Representative, and he took excellent care with us. He had the car serviced, cleaned, filled with gas, moved to the front, and ready to go when we arrived. Whole buying experien excellent care with us. He had the car serviced, cleaned, filled with gas, moved to the front, and ready to go when we arrived. Whole buying experience went smoothly. He took the time to go over the new vehicle with us, and were only there for a couple of hours. We will be back next time we need to buy again. More

by chipreid70 Verified Customer Verified Customer

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Salesman, Joey, was fantastic. No pressure and pleasant to deal with. After purchase, I was disappointed when I found a big chunk of torn carpet on the driver's side floor. When I first looked at the car t to deal with. After purchase, I was disappointed when I found a big chunk of torn carpet on the driver's side floor. When I first looked at the car the floorboard was covered in plastic so the torn carpet could not be seen. This should have been pointed out to me before purchase. More

by ray711395 Verified Customer Verified Customer

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Best experience ever!!!!!! Joey was fabulous and we would come back again to buy a car there. Everybody was so kind and welcoming. There was no pressure at all. would come back again to buy a car there. Everybody was so kind and welcoming. There was no pressure at all. More

by bhoward9 Verified Customer Verified Customer

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Great service My time at the dealership was amazing. The sales team worked very to make sure I got the best deal possible. I would recommend Joey Chance to anyone l My time at the dealership was amazing. The sales team worked very to make sure I got the best deal possible. I would recommend Joey Chance to anyone looking for great service and deals. More

by dent.terry Verified Customer Verified Customer

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Great Joey sold us a 2016 cx5 in 2017 l was so satisfied l told him when l got ready l would call him. I did. He was the only salesman l called. Joey sold us a 2016 cx5 in 2017 l was so satisfied l told him when l got ready l would call him. I did. He was the only salesman l called. More

by raaron Verified Customer Verified Customer

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Maintenance Visit I came in to get my 60,000 miles maintenance done. Staff was very friendly & ready to help in any way they could. Also was able to use my 50% off c I came in to get my 60,000 miles maintenance done. Staff was very friendly & ready to help in any way they could. Also was able to use my 50% off coupon for a set of new wiper blades. I’m currently on my 2nd Mazda & have always been very pleased w/Med Center Mazda’s service department. Anytime I’m there if my sales person is working, he always takes time to come say hello & chat a minute. Very personable. More

by SHAYBEL35 Verified Customer Verified Customer

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Still pretty great Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends ther Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends there that I Keep in touch with. The new one, too open, too big, too .??i liked the vending machines in the old one. I am diabetic and now you only have one diet choice, Coke Zero which tastes like CRAP, especially out of a can. Really? I don’t drink canned drinks at all. Nasty. Get a machine back in there with bottles and choices. Also more choices for snacks too. I don’t mind paying. TV too wide open too. Feel like if you turn it loud enough to hear you are disturbing the whole place. Just didn’t like the new waiting area at all. Don’t like the chairs either. Is there any way you can put it back smaller and with the old chairs. Any way, the only good part is having the WIFI, that is great and perfect. Don’t ever take that away. The only other thing is I didn’t like the call me to ask if I wanted to do an extra needed service on my car. The guy called. I was talking to one of your salesmen and didn’t recognize the number so didn’t answer. Just happened to check the voicemail. Sometimes I don’t do that for hours. I am right there. Only a few feet. Walk out there and find me and ask me what I want to do like you used to. That really was stupid. I didn’t check my voice mail till nearly 30 min after he left the message, and I did want the extra repair done, but that prob added 30-40 minutes to my stay.for not knowing quicker. Get off your duff and go find your customers, don’t call me on my cell phone. overall I love Mazda and the service. I like that you make appointments and keep on time with them. In my opinion y’all had it durn near perfect and changed it. Quit trying to make everything “elegant” and just let it be warm and friendly. Same with the cars. I hate the new CX5. Had thought I might get another but it looks too plain like a box since you took the swoop out of the side and made it a little longer I think. Or maybe it just looks that way with no cute, sporty swoop. And the inside is ugly too. I liked the big easier to get to buttons for hvacsystem, now it looks like a radio. The screen is too high sticking up in the middle and those pointed end air vents with chrome around are atrocious. Lol. Won’t be buying one of these ugly “elegant” things. Again you had something great should have left it alone, maybe just get a few new colors or so. Shouldn’t have changed the style More

by bhampg Verified Customer Verified Customer

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5 Mazda purchased at Med Center Mazda I have purchased 5 new Mazda’s from Med Center Mazda. This should give an idea about how I feel about the customer service and quality of the automobi I have purchased 5 new Mazda’s from Med Center Mazda. This should give an idea about how I feel about the customer service and quality of the automobiles. More

by Jim Verified Customer Verified Customer

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