Joey Davila | Page 19

Really great very professional and helpful they are always there to assist you with anything you need and they open Sundays always good always there to assist you with anything you need and they open Sundays always good More

by juanramon1710 Verified Customer Verified Customer

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I have never had such a professional experience with a dealership before. Being 31 and having a brand new car is something i never thought would happen. Rafal and Kevin are awesome. dealership before. Being 31 and having a brand new car is something i never thought would happen. Rafal and Kevin are awesome. More

by vperstad Verified Customer Verified Customer

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My service representative was very thorough and accommodating, pleasant routine maintenance visit. I waited for my car and was notified as soon as was ready 👍 accommodating, pleasant routine maintenance visit. I waited for my car and was notified as soon as was ready 👍 More

by ROCONKML Verified Customer Verified Customer

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The staff is Very knowledgeable and friendly. They are also thorough with their assessments explaining everything. They are also thorough with their assessments explaining everything. More

by STANDERFER Verified Customer Verified Customer

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Had a recall done on my Kia Optima. Service department was courteous.and helpful. Vehicle was completed exactly as they said. Service department was courteous.and helpful. Vehicle was completed exactly as they said. More

by rgneuner Verified Customer Verified Customer

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Great job did what I wanted, friendly, efficient , reasonable time, nice to get a car wash too. reasonable time, nice to get a car wash too. More

by CYNPEMWELCH Verified Customer Verified Customer

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Great service at Kia! They were easy to deal with and they listened to my issue. They were easy to deal with and they listened to my issue. More

by Papap12 Verified Customer Verified Customer

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They always give me a hard time. Change the oil and rotate tires and nothing else every time. We have the oil change package but otherwise would not recommend. Change the oil and rotate tires and nothing else every time. We have the oil change package but otherwise would not recommend. More

by Betsyjdavis83 Verified Customer Verified Customer

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The customer service and the work are always great but you should do away with appointments. I always make an appointment and I am always there for at least two hours even for an oil change. you should do away with appointments. I always make an appointment and I am always there for at least two hours even for an oil change. More

by herndons Verified Customer Verified Customer

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Honestly, for an appointment made to get an oil change and tire rotation, I felt almost three hours was excessive. My car was taken right away, but it was not explained to me that I would have to wait tha and tire rotation, I felt almost three hours was excessive. My car was taken right away, but it was not explained to me that I would have to wait that long. Joey was courteous upon check in but after that, he never kept me informed unless I asked. I was finally sent a video 2 hours after my car was last seen, showing me the air filter was dirty. Approximately 20 mins later Joey came to find me and asked if I wanted to pay $90 for the air filter replacement. I approved it. (I think it's a ridiculous amount considering the labor and materials, but next time I will ask to see the real filter vs a video). Also, Joey did not tell the tech to adjust the tire pressure after rotating the tires as I requested. Needless to say, there is room for improvement and a recommendation would be an express lane for oil and tire rotations. The waiting area is comfortable and the amenities are great. More

by pattykay143 Verified Customer Verified Customer

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