Joey Desrosiers | Page 8

This is want car-buying should be !!! From the first moment I stepped through the doors, I could feel this dealership was going to be a new experience- from the friendliness of the staff, From the first moment I stepped through the doors, I could feel this dealership was going to be a new experience- from the friendliness of the staff, to the elf decorating the tree - it was as though I had walked into someone's home. Sue was knowledgeable and easy to talk to; a great listener, she tuned in to my wants and needs. I was blown away when Corey introduced himself, welcomed me and assured me of a great car-buying experience. In my previous car-buying experiences, I never met the sales manager; he was just someone the salesperson kept going to as we played "Deal or No Deal." Here, once I decided on a vehicle, final pricing and financing were quick, easy and thoughtful. It felt like they couldn't wait for me to become part of their family. The car was expertly prepared, and Sue went through all the features and helped me set up my phone and connections. WOW that was a huge bonus! Sue introduced us to the service manage who welcomed us to their family. Everyone I spoke with was warm and welcoming. I left feeling like I had found a new family; a place where, whatever my needs or concerns, I would be heard and helped. This is my first Toyota and I'm proud to be part of the Toyota of Rockwall family. More

by MENDONCA Verified Customer Verified Customer

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Karrissa assisted me made the experience a delight I was so pleased when I finally ended up with Karissa, my final saleperson. She truly understood what I was wanting to buy and worked hard to find me I was so pleased when I finally ended up with Karissa, my final saleperson. She truly understood what I was wanting to buy and worked hard to find me exactly what I wanted and not just what was available on the lot. I was reviewing my paperwork this morning and noticed another sales agent's name on my worksheet, and immediately called the dealership as I detested that agent and didn't wish him to obtain any kind of credit for any business that I conducted. This is my second purchase from Toyota of Rockwall, and I love the dealership. I've had my car serviced in the dealership and haven't found the culture to be exceptional. Most likely this is my dealership for life! Karissa, placed on big pretty pink bow on my new car and took a picture for me. More

by CBROWN46 Verified Customer Verified Customer

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Toyota equals quality Words cannot express the value of quality. Quality in production, sales, and service - and while important individually, are exponentially greater wh Words cannot express the value of quality. Quality in production, sales, and service - and while important individually, are exponentially greater when performed and expressed as one quality process. I had the rare opportunity to work with TFS in Plano TX and was so impressed by their commitment to "put dreams in driveways", that when my Jeep died after 15 years, I knew exactly where I was going to go to get a new car (my nearest Toyota Dealership!). I am happy to say that I was not disappointed, and if you need a car and people to help you put your dream in your driveway...search no more. More

by SCOTT@NISTASSIST.COM Verified Customer Verified Customer

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Great Eric was great, he was really helpful and super kind. Toyota of Rockwall got me the car I wanted really quickly. I would recommend this dealership. Eric was great, he was really helpful and super kind. Toyota of Rockwall got me the car I wanted really quickly. I would recommend this dealership. More

by JERRICA_ALLGOOD Verified Customer Verified Customer

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Pedro and Gabrielle Pedro is the best car salesman I have ever had, I will be a repeat costumer. I know he has not been at this dealership for very long, but I don’t know Pedro is the best car salesman I have ever had, I will be a repeat costumer. I know he has not been at this dealership for very long, but I don’t know how I ever bought a car before. He is the greatest car salesmen I have ever experienced, his knowledge and patience are unmatched in my 43 years. More

by MIKEY_BOWER Verified Customer Verified Customer

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pleasant, professional, no hassle Phillip wasVery professional and understood what we were looking for in terms of vehicle as well as financially. Process was relatively quick and eas Phillip wasVery professional and understood what we were looking for in terms of vehicle as well as financially. Process was relatively quick and easy. Philip was excellent to work with and acted as an advocate for us in the purchase of our new Corolla XLE. More

by CHAPLAINAGUILAR Verified Customer Verified Customer

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Toyota Experience It was an overall pleasurable experience. I would highly recommend this dealership to anyone in the market for and automobile. Josef did an excellent It was an overall pleasurable experience. I would highly recommend this dealership to anyone in the market for and automobile. Josef did an excellent job on explaining and demonstrating the features that the vehicle has. More

by LARRYFRANKLIN2002 Verified Customer Verified Customer

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My first hybrid We pulled up and Colton greeted us immediately. We provided a brief explanation of the reason for coming, he sat us down, took notes and explained tha We pulled up and Colton greeted us immediately. We provided a brief explanation of the reason for coming, he sat us down, took notes and explained that someone would be evaluating our trade in. Soon we were looking at and test driving some options. We decided on something and away we went More

by RJW65 Verified Customer Verified Customer

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Excellent Experience with New Vehicle Purchase We recently had the opportunity to visit with Courtney and Cory and purchase a new Tundra from the dealership. We had visited on the phone and when We recently had the opportunity to visit with Courtney and Cory and purchase a new Tundra from the dealership. We had visited on the phone and when we drove into town to look at the unit, it was exactly as advertised and the deal was exactly what they had agreed to over the phone. We were in and out in our new Tundra in under an hour. Very efficiently run dealership that I would highly recommend! Drew & Cheryl Nixon More

by DREW_NIXON Verified Customer Verified Customer

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Tundra Coltin was nice, friendly and efficient and made sure we were well taken care of. Joey also was very friendly and efficient and made sure everything w Coltin was nice, friendly and efficient and made sure we were well taken care of. Joey also was very friendly and efficient and made sure everything was taken care of. More

by CMEDWARDS88 Verified Customer Verified Customer

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