Joey Thomas | Page 34

Love this dealership Everyone was so polite and most helpful. Rachel was Quick to respond by phone and answered all my questions. She was very courteous and friendly she Everyone was so polite and most helpful. Rachel was Quick to respond by phone and answered all my questions. She was very courteous and friendly she assisted me in my decision to buy my new Enclave. Thank you Rachel, Gus and Pam for making my visit a wonderful event. More

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Thanks to Gus Lachowsky I would like to really thank Gus Lachowsky for being so wonderful in helping my parents find the right vehicle for them. And for the help of Joey & Mi I would like to really thank Gus Lachowsky for being so wonderful in helping my parents find the right vehicle for them. And for the help of Joey & Mike for getting the best price. We guys are the best. More

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This was my best new car buying experience ever! I Each person that I have mentioned made it easy for me to give the highest rating. Rachel called me the evening of 11/14/17 to remind me of my service Each person that I have mentioned made it easy for me to give the highest rating. Rachel called me the evening of 11/14/17 to remind me of my service appointment which was the next morning. When I arrived the next morning she found me and thanked me for being there. She handed me a "goodie bag" with some useful items in it.She was so nice and personable. Then I looked up my old buddy Jack Dean who I've known about a hundred years, (10 to be exact). On 11/18 we left the dealership in our 2018 Terrain SLT. Jack is a good man and he always thinks of his customers first. Joey did the finance part and he was so nice and down to earth. Then came the paperwork guy, Jon. He too was so nice to us.explaining everything in language we understood. Our final contact was Chauntel. She explained our electronic "stuff" on our car. Now she is an amazingly smart young lady with a wonderful personality!So, don,t change this team ever.Sincerely, pat and Jasmin Hanson More

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Excellent Service & Caring People Excellent service, great customer service and caring people. I have purchased several cars from them & will continue to do so in the future. They go Excellent service, great customer service and caring people. I have purchased several cars from them & will continue to do so in the future. They go above and beyond for you. More

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Ruben went above and beyond to make our purchase easy Ruben was so nice and professional. He was very patient with me as I was trying different cars to make sure I was getting exactly what I wanted. He ma Ruben was so nice and professional. He was very patient with me as I was trying different cars to make sure I was getting exactly what I wanted. He made sure we were happy with our purchase and delivered everything he promised. I can’t say enough good things about the service. More

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Victor was awesome!!May God bless him for helping us! Victor was lovable, helpful, efficient, and a blessing to us. Thank you Victor. You are an awesome guy. Thank you too Joey. Good tram! God bless you b Victor was lovable, helpful, efficient, and a blessing to us. Thank you Victor. You are an awesome guy. Thank you too Joey. Good tram! God bless you both. More

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Excellent service I am a single mother of three. And they helped me get my payments around where I needed them. Victor and Joey are verry friendly and really care about I am a single mother of three. And they helped me get my payments around where I needed them. Victor and Joey are verry friendly and really care about getting you in the vehicle you like and not forcing you something you don't think you guys and God bless y'all More

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Buying Experience Our number one choice for a vehicle seemed unattainable. Pam Thompson, went above and beyond to go to bat for us so we could purchase our first choic Our number one choice for a vehicle seemed unattainable. Pam Thompson, went above and beyond to go to bat for us so we could purchase our first choice vehicle. She kept fighting for us when it seemed impossible. I will definitely refer anyone to her for sales. We appreciate her very much!! More

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WOW !!!! I had a wonderful experience at Harry Robinson on Saturday. My son spoke with LJ, and was prepared to purchase a vehicle. He totaled his pickup and wa I had a wonderful experience at Harry Robinson on Saturday. My son spoke with LJ, and was prepared to purchase a vehicle. He totaled his pickup and wanted another. The insurance had not gone through , which he was not aware of. The bottom line between Joey the manager,Ruben Lopez, LJ, and Adriana, he left in a Chevy Equinox. Thanks to all the hard work getting him back into a vehicle! More

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Parking Brakes locking up We had trouble with parking brake locking up. Trouble started about 3 years ago before warranty was out. Was worked on several times over the years. R We had trouble with parking brake locking up. Trouble started about 3 years ago before warranty was out. Was worked on several times over the years. Recently began to be regular problem, even though warranty was out Harry Robinson attempted to fix the problem several times, even towing car 75 miles to dealership at no cost to us. When unable to determine what the problem was we traded vehicles and so far am satisfied with trade. Amanda in customer service, the service repair department, Joey in sales and Jackie in financing were all good to try to help us with a solution to this problem. More

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