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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 33

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
886 Reviews

Dealership Experience

24 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

886 Reviews

Write a Review

886 Reviews of Johany Trespalacios

June 17, 2023

Dealership Rating
Employee Rating

Fgv c h ch fb GJ heh g hbvg in h ch v c h b hghh More

by chelsealauren223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Nicole Dobbs, Peter Nieves, James Decaro

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June 17, 2023

Dealership Rating
Employee Rating

Johany and the service team were very respectful, knowledgeable, and determined to get the job done as soon as possible. They kept me informed and made sure I was able to get a loaner. I’m very happy More

by Concettaconey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 16, 2023

Dealership Rating
Employee Rating

The service was good . Just unable to do the alignment correctly. Various attempts failed . Unknown why . More

by areciboco70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 15, 2023

Dealership Rating
Employee Rating

Dealership has always taken great care of me with all my Ford vehicles...Great customer service. More

by Itpartsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Taylor Stinnett

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June 11, 2023

Dealership Rating
Employee Rating

Respectful, cordial, friendly, attentive polite. he was very attentive to my questions and my concerns I think you guys should give him a raise he deserved every time he has take care of me and my More

by prostylejl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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June 08, 2023

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Employee Rating

Professional I’ll high recommend services at this location lovely staff plus bilingual efficient all what we need!:) More

by Sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 07, 2023

Dealership Rating
Employee Rating

I had excellent service with my service provider! Johanna did an outstanding job on my suv. More

by LANDA262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 31, 2023

Dealership Rating
Employee Rating

Always clean and running on time! The advisors are always helpful in making sure I understand service being performed and recommended. More

by lampy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2023

Dealership Rating
Employee Rating

Excellent service thank you Elder ford estoy muy bien Gracias 🙏 si recomiendaria a más personas More

by usaflacabayb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Robo Rivera , Cesar

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Jun 01, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 25, 2023

Dealership Rating
Employee Rating

they are easy to deal with and always listen to your concerns and make sure you understand everything that is being done to your vehicle always courteous and pleasant to deal with More

by HEBBRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , Leesa Wellman

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May 29, 2023

Elder Ford of Tampa responded

Hi, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

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