John Albono | Page 13

The staff keep the visit Efficient and simple. Always offer a car wash with the service Always offer a car wash with the service More

by cbrhondashawn Verified Customer Verified Customer

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They were very prompt. Nice dealership and very friendly. My advisor, John Albono, very knowledgeable and professional Nice dealership and very friendly. My advisor, John Albono, very knowledgeable and professional More

by FLOFRA Verified Customer Verified Customer

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Honest, friendly, very comfortable waiting area-including drinks and snacks. I came here after a hortible experience with the Infiniti dealership and I couldn't be happier with Lokey' Nissan's service depart drinks and snacks. I came here after a hortible experience with the Infiniti dealership and I couldn't be happier with Lokey' Nissan's service department. More

by KATER0 Verified Customer Verified Customer

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I bought my car new in 2015. I credit their service with why I still have a car with no major issues. I credit their service with why I still have a car with no major issues. More

by BARA82661 Verified Customer Verified Customer

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Always a good experience when i take my vehicle in for service. It is always quick. service. It is always quick. More

by Kpowell Verified Customer Verified Customer

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Stay away from this dealership horrible experience . Not customer oriented or friendly. I will never ever go back there again . Not customer oriented or friendly. I will never ever go back there again . More

by TA Verified Customer Verified Customer

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John Albano is knowledgeable and helpful in explaining service needs. Service is timely and car is cleaned. service needs. Service is timely and car is cleaned. More

by BOBBIEWUE Verified Customer Verified Customer

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The service and attention make me feel happy. The greeting, the smile and the good attitude of the staff, I like it. The greeting, the smile and the good attitude of the staff, I like it. More

by carmen.cpz60 Verified Customer Verified Customer

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They are always friendly and extremely helpful. I have recommended them, especially my advisor, John Albano, quite a few people. I have recommended them, especially my advisor, John Albano, quite a few people. More

by FLOFRA Verified Customer Verified Customer

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Fraud alert: This dealership caused $4,500 to the body of our vehicle during an oil change and refuses to take accountability. In January we purchased a BMW from Lokey Nissan with the promise of “free oi our vehicle during an oil change and refuses to take accountability. In January we purchased a BMW from Lokey Nissan with the promise of “free oil changes for life.” I recently brought the vehicle in for its first oil change. After waiting in the lobby for 2 hours, they strangely parked my car passenger side against the garage afterwards. I went for a coffee, where I could see my vehicle from the cafe where I was working remotely. When I went back to my vehicle I noticed that someone at Lokey Nissan had negligently smashed the passenger side up and didn’t bother to notify me. How they caused so much damage is beyond me. This dealership has denied all accountability and they’re an absolute fraudulent and frankly criminal joke. They even had the audacity to send me this blatantly photo shopped photo of the vehicle to say that I caused the damage after I left the lot. They edited the BMW logo out of the photo! One of their goons sent it from a yahoo email, comically saying it was a snapshot of their CCTV footage. Someone at Lokey Nissan caused over $4,000 in body damage to our vehicle. We filed a claim through our insurance and paid our $500 deductible. So much for the “free oil changes for life.” Obviously we’ll never return to Lokey Nissan for anything. They owe us $500 in damage, which could have been so much worse if our deductible was higher. And get this, Lokey Nissan didn’t even change the oil - as the change oil light is still coming on afterwards! Also, pay no attention to the customer service email they give in reply to negative Google reviews. The email doesn’t even exist. I should have filed a police report that day, and fortunately I still can and have been advised to do so. Don’t make the same mistake dealing with Lokey. More

by alexkallimanis Verified Customer Verified Customer

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