John Albono
John Albono at Lokey Nissan

John Albono | Page 91

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

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4.6
1,046 Reviews
4.6

1,046 Reviews

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1046 Reviews of John Albono

February 02, 2021

Dealership Rating
Employee Rating

Phenomenal location. Only issue I had was wrongful charge for a warranty covered service conducted. Raised this and never received call back. Will however return. More

by BAHERN727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Kevin Massey, Tate Humphrey , Eliu Bermudez, Joshua Farrell, Sabrina Kelly, JB Kerns, Hector Rodriquez, Jorge Scott

Apr 13, 2021

Lokey Nissan responded

I certainly appreciate you taking the time to tell us about your experience. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 30, 2021

Dealership Rating
Employee Rating

Courteous, efficient and kept their word. They are great and I would not hesitate to take my car there for service. These are the good guys More

by Suncruiser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eliu Bermudez

January 30, 2021

Dealership Rating
Employee Rating

No one came to get me when my car was done. I found them. They ignored me at first. I don't remember the names. More

by tbostockwriter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

Always a positive experience. From buying to maintenance. Easy scheduling for appointments. A + My service was included in the purchase so the price can’t be beat More

by smkruger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas, Chuck Schnitker, Kevin Massey , JB Kerns, Amberlyn Moore, Wade Morris, Mike Parrish, Wes Wanamaker

January 24, 2021

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Employee Rating

Lpkeyhas done a good job servicing my car. I was concerned because when I was there in November, no masks were worn by employees. Not sure how it is now. More

by mmelvin10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2021

Lokey Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We take the safety of our guests and our team very seriously. I will make sure management knows about your visit right away! Please feel free to reach out to me directly by email at dfitzwater@lokey.com or my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 23, 2021

Dealership Rating
Employee Rating

The agent stays on top of the tech and keeps the customer posted of the status and reports the car problem. Agents are very resourceful. More

by esanche8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 23, 2021

Dealership Rating
Employee Rating

When I went for oil change during mandated masks for the county only a few had them on in service and sales, when I asked about it I got no response very disrespectful!! I did ask for a manger and they sent More

by KGHGGH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

January 22, 2021

Dealership Rating
Employee Rating

I’ve been shopping at Lucky’s nissan over 20 years love the customer service The service department is great and the time that I spend the worst comfortable coffee donuts great place More

by endman569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas, Chuck Schnitker, Kevin Massey , JB Kerns, Amberlyn Moore, Wade Morris, Mike Parrish, Wes Wanamaker

January 21, 2021

Dealership Rating
Employee Rating

The service was great my ABS light came on they've got me right in and fixed it a very timely matter I love them More

by jrbutterflies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 20, 2021

Dealership Rating
Employee Rating

I like the free oil change and free car vacuum and wash every 6 months. I like knowing that every 6 months that a mechanic checks out my vehicle and the peace I feel. More

by GRUENEWALDCONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas, Chuck Schnitker, Kevin Massey , JB Kerns, Amberlyn Moore, Wade Morris, Mike Parrish, Wes Wanamaker

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