489 Reviews
Write a Review489 Reviews of John Barney
October 27, 2021
This team got me in when I am visiting from out of town for basic maintenance I was unable to schedule before I traveled to Erie. They took great care of me and My parents use them as well for their car ca for basic maintenance I was unable to schedule before I traveled to Erie. They took great care of me and My parents use them as well for their car care. More
Other Employees Tagged: Arlen Bird , Doug Casane, Laurie Garber
October 26, 2021
Great service. Not terribly fond of one of the guys who answers the phone in the service department. But I still keep going there! answers the phone in the service department. But I still keep going there! More
Other Employees Tagged: Arlen Bird , Doug Casane, Laurie Garber, Anthony Thomas my service tech. He’s the best!
October 22, 2021
The last 3 times I used this location, the two gentleman are, quite frankly RUDE. This last time will be the last time I step foot in their service center. The manager called me after to literally yell at are, quite frankly RUDE. This last time will be the last time I step foot in their service center. The manager called me after to literally yell at me for not refilling the gas in the loaner. I put 5 dollars in but apparently it wasn’t exactly where it It was when I took it off the lot. I have spent tens of thousands of dollars just in their service area over the last 10 years over 4 vehicles. They lost that over maybe $3 in gas. I don’t know if Arlind is no longer there, but he hasn’t been there the last few times I visited. If he isn’t, that is an incredible loss to Ferando Ford. The check out woman in the office has always and continued to be lovely, but this last dealing with the other two were it. And I have to say, I am hearing this same thing from numerous people. More
Other Employees Tagged: Arlen Bird , Doug Casane, Laurie Garber
October 21, 2021
Very professional. Did what they said. In a timely manor. Providing transportation while my truck was in the shop was a big plus… Providing transportation while my truck was in the shop was a big plus… More
Other Employees Tagged: Arlen Bird , Doug Casane, Laurie Garber
October 21, 2021
Service is always excellent and seamless, no waiting both dropping off and picking up. No waiting to schedule dropping off and picking up. No waiting to schedule More
Other Employees Tagged: Arlen Bird , Doug Casane, Laurie Garber
October 20, 2021
Great service good people good communication care about the customer and make sure you understand what is going on the customer and make sure you understand what is going on More
Other Employees Tagged: Arlen Bird , Doug Casane, Laurie Garber, Anthony Thomas Great job
October 18, 2021
They have always helped me when I call and had something done with my care. The Parts dept. and the guys that set up the time to bring the car in. they are great/ done with my care. The Parts dept. and the guys that set up the time to bring the car in. they are great/ More
Other Employees Tagged: Arlen Bird , Doug Casane, Laurie Garber