John Barney | Page 6

I have been using ford for years, i feel when there are issues with my car. I feel i was robbed of money with my last visit. The explanation of the issues was not gone in detail. issues with my car. I feel i was robbed of money with my last visit. The explanation of the issues was not gone in detail. More

by bfulle51 Verified Customer Verified Customer

Print

Excellent service as always. Fast and efficient staff. Kind and polite. Always pleased every time! Fast and efficient staff. Kind and polite. Always pleased every time! More

by tiffanysmth8 Verified Customer Verified Customer

Print

Changing the oil and filter was fast. R\The car wash was excellent. The customer lounge was nice. R\The car wash was excellent. The customer lounge was nice. More

by CARL.ROZNOWSKI Verified Customer Verified Customer

Print

Service dept is helpful but the parts dept is not helpful or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. More

by rafnsafs Verified Customer Verified Customer

Print

I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered a rattle that I heard…his mechanic solved the mystery and parts are ordered More

by clyde.l.davis Verified Customer Verified Customer

Print

Awesome. .they get you the best price on every service. I only take my truck to them. .they get you the best price on every service. I only take my truck to them. More

by BABALMM9 Verified Customer Verified Customer

Print

Thank you for scheduling car maintenance in such a short notice. Great job. I was happy with my car. notice. Great job. I was happy with my car. More

by hina.amin1 Verified Customer Verified Customer

Print

Oil change very little wait time wonderful staff and service they went above and beyond to help me service they went above and beyond to help me More

by Eileen Bush Verified Customer Verified Customer

Print

Professional, expertise service , knowing that my vehicle is road ready and safe means a lot. is road ready and safe means a lot. More

by Marko Verified Customer Verified Customer

Print

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was! More

by kcoleman3704 Verified Customer Verified Customer

Print