John Barney
John Barney at Bob Ferrando Ford

John Barney | Page 9

Service Manager

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
684 Reviews
4.9

684 Reviews

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684 Reviews of John Barney

January 26, 2025

Dealership Rating
Employee Rating

Quick and effective service that exceeded my expectations to fix door latch recall on my Ford More

by schumann.bethany
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, Collin Mello

January 24, 2025

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Employee Rating

Every one i deal with is top notch. They get the job done correctly the first time. They make sure you are happy about the job that was performed. More

by Brettweir756
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas, Arlen Bird, Collin Mello , Steven McInchak

January 24, 2025

Dealership Rating
Employee Rating

Dealer personnel aways friendly and knowledgeable. Arlin updates on progress report on task being performed More

by Schueth08!
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio, Arlen Bird

January 22, 2025

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Employee Rating

Thay do good work and thay take care of there customers ill keep going back to them for my car. More

by rickrondeau
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, Collin Mello

January 15, 2025

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Employee Rating

We've bought 2 vehicles from this dealer and are very happy with both sales people . More

by walletswalleye
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Recommend Dealer
Yes

January 14, 2025

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Employee Rating

Wouldn’t even help with replacing the defective seatbelt Submitted but could have stated the dealership could help somehow after spending over $100.000 this year 2024. Will not give dealer any more of our More

by miller.allen0440
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Arlen Bird, Collin Mello

Jan 15, 2025

Bob Ferrando Ford responded

We are sorry to hear that you will no longer come to the dealership over your seatbelt issue. As we let you know before we submitted your warranty claim to Ford, animal damage (dog) is not covered under a vehicle warranty. When you brought the vehicle back for us to look at the four out of five chewed-up seatbelts we also noticed the area behind your back seat and the very chewed up items including a storage area protector. As we let you know, this type of damage is normally covered under your vehicles comprehensive policy as rodent damage is. As we suggested, you can talk to you insurance company and let the adjuster give you his opinion on what happened. We are sorry we are losing you as a customer due to an easy insurance fix and your dog. We appreciate you and your business and hope this changes.

January 11, 2025

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Employee Rating

Very friendly and knowledgeable did work on time. It’s my go to place for my escape More

by GOTOMAN51
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, Collin Mello

January 11, 2025

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Employee Rating

I have been dealing with this dealership for over 30 years and another 25 before that my father dealt with this dealership. We are a Ford family. I personally have purchased 4 new vehicles over the year More

by drpaul7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 10, 2025

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Employee Rating

Arlin is the best! He always makes me feel like an important customer and takes such good care of me and my husband….not just a number! Thanks Arlin! More

by Chiggins
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

January 10, 2025

Dealership Rating
Employee Rating

Everything was done in a quick and professional manner. They explained what was going to be done and how soon it would be done. Timing was great! More

by ndedionisio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

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