John Benitez | Page 16

Awesome experience. Dirito brothers are the best. As far as the rating process goes you should not require someone to type 25 words. That;s dumb as the rating process goes you should not require someone to type 25 words. That;s dumb More

by TODDH3 Verified Customer Verified Customer

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The guy who shown us the car was excellent and very patient BUT the salesman (the guy who’s taking care of the payment and final paperwok) was HORRIBLE and TERRIBLE he has has no patience and he was r patient BUT the salesman (the guy who’s taking care of the payment and final paperwok) was HORRIBLE and TERRIBLE he has has no patience and he was rushing us, my son (two year old) hold the little car in his office and you can’t not imagine how was his reaction and attitude, my wife had to leave to office because of his behavior, come on man we just wrote you a check of 20000$. Show some respect More

by M.DJAOUMI Verified Customer Verified Customer

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Dirito Bros. has a great selection of vehicles, and their no-pressure approach to sales is a big reason I keep coming back to them to buy my cars. I also like the fact that they offer very fair trade-in val no-pressure approach to sales is a big reason I keep coming back to them to buy my cars. I also like the fact that they offer very fair trade-in values and make sure I get any available incentives from the both mfg. and the dealership to get the best price possible without a lot of haggling and negotiating. An honest business with high standards - imagine that in this day and age?!?!? More

by JA925 Verified Customer Verified Customer

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I was very pleased with the customer service Dirito Bros. provided when purchasing my Jetta. No feeling of being pressured and very good attention to my needs. I wanted the 1.8 turbo with a CD player and lea provided when purchasing my Jetta. No feeling of being pressured and very good attention to my needs. I wanted the 1.8 turbo with a CD player and leather seats. I love how I was given complimentary loaner while they repaired the dings on the hood I found. Also my salesperson found me an additional discount from the manager. I'll recommend Dirito VW to all of my friends. Thanks so much! More

by VIRTUALPRO Verified Customer Verified Customer

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I was very pleased with the service. I came in for my 30K maintenance and a safety recall. All appeared to be done well. Tim was the service advisor. He did a great job and kept me informed. My car n 30K maintenance and a safety recall. All appeared to be done well. Tim was the service advisor. He did a great job and kept me informed. My car needed to stay overnight. Tim sent a text stating it would be ready before noon the next day. I called the next morning. Tim was off, but Marina answered the phone and she helped me out. She found out my car was ready for pickup! Tim also helped me out with my key getting stuck and not popping out quickly. He fixed that for me and showed me what to do in the future if it happens again. I also want to put a good plug in for both Kevin and Marina. They've helped me there numerous times and I always get great customer service from them. I'm looking forward to getting into another lease in 2022 with Dirito Brothers of Walnut Creek. I hope it can work out. John Benitez has been a great help as my sales person. I look forward to that!! Thank you! Regards, Lee Valvis More

by LEEVALVIS Verified Customer Verified Customer

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Excellent experience and could not have been happier with everything from start to finish - made the process so simple! Would absolutely recommend to to anybody in the market for a new or used vehicle! everything from start to finish - made the process so simple! Would absolutely recommend to to anybody in the market for a new or used vehicle! More

by PMODERN Verified Customer Verified Customer

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Great people, Jim and John were awesome and one other gentleman let me use his charger when I needed it. The boss was nice and gave me a slight discount gentleman let me use his charger when I needed it. The boss was nice and gave me a slight discount More

by JASONRILEY1122 Verified Customer Verified Customer

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John did a great job and was very friendly and willing to help. My issue was with the recall that slowed down me buying the car and service not calling me when they could fix it. help. My issue was with the recall that slowed down me buying the car and service not calling me when they could fix it. More

by GEOFFREY.LEONARD Verified Customer Verified Customer

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Quick and easy. No hassle. Was able to drive off with an new car within 2 hours. Also offered free delivery which was a nice offering. new car within 2 hours. Also offered free delivery which was a nice offering. More

by NWCMAR Verified Customer Verified Customer

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Hands down, one of the best car dealerships in town! John was my sales guy, well versed in the vehicle I was purchasing, answered every question to the T and all with a smile! He and his team made the transa was my sales guy, well versed in the vehicle I was purchasing, answered every question to the T and all with a smile! He and his team made the transaction smooth & speedy! Thank you, John, Team Drito Brothers More

by JOELLEN0 Verified Customer Verified Customer

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