John Bradley | Page 9

New Car Purchase I recently purchased my fourth vehicle from Mercedes Of Bonita. From the moment I walked into the dealership, I was greeted with absolute professional I recently purchased my fourth vehicle from Mercedes Of Bonita. From the moment I walked into the dealership, I was greeted with absolute professionalism. They made my car buying experience an absolute pleasure and enjoyable. My Salesman Frank Deluca assisted me every way possible, and has in depth product knowledge which made it easy for me to choose the vehicle for me. He went above and beyond and does this each and every time I send him customers. He is a great person. I was able to meet management at all levels. The store was extremely busy, but each manager came out to speak with me and made certain I was taken care of. They are consummate professionals. The managing partner Ralph Mesa greeted me and spent a tremendous amount of time explaining how important customer service is to him and his staff. To say Phenomenal would be an understatement! Having purchased cars for thirty years, I can absolutely say no dealership can compare. They are simply the best at every level and I recommend them to every person I know!! More

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Best experience by far From start to finish we had a first class experience with the entire team and especially with Frank Deluca. He is professional, courteous, non-pushy a From start to finish we had a first class experience with the entire team and especially with Frank Deluca. He is professional, courteous, non-pushy and a wonderful person to deal with. I will definitely seek his guidance and assistance with my next vehicle in 2020. More

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A Class Act I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the high I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the highest level of customer satisfaction and support from the initial purchase, all the way through the complimentary car wash and subsequent service visits. Frank Deluca can truly be considered a partner in the purchase process. He takes the time to understand your needs; works diligently to meet your expectations, and doesn't rest until you are completely satisfied. In fact, it's not unusual for Frank to send you a friendly text, just to touch base and follow up several weeks after you've driven your new ride off the lot. John Bradley, working with Frank, will work a fair and honest deal; and you'll leave the table with the experience of never having had a more civil purchase negotiation...ever. The final leg of this Trifecta is undoubtedly Service. As you enter the Service bay, your head starts to spin from the sheer number of individuals whisking you along, offering you coffee, water, or even a pastry from the café. The air of civility is intoxicating for many of us who've never experienced this level of attentiveness before. Jeff Douglass and Torrey Tammaro are detail oriented professionals, who are single minded in their goal to meet the highest level of customer satisfaction imaginable. All in all, the team of Mercedes Bonita, understands the fundamental key to success, is driven by the customer's need to be respected and provided with a quality product. These guys are consummate professionals, and are undoubtedly the best at what they do...anywhere. More

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A Pleasant buying Experience Michael Piazza was our salesman. He was very professional throughout the entire buying experience and made purchasing a new MB a pleasant experience. Michael Piazza was our salesman. He was very professional throughout the entire buying experience and made purchasing a new MB a pleasant experience. He has answered my e-mails after the sale with questions that I have. Give Michael a Gold Star!! Thanks Bo & Judy Sharp More

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Mercedes sisters This is my second car that I bought from mercedes Benz Bonita Spring. Frank has been wonderful. Very professional, courteous always welcome his client This is my second car that I bought from mercedes Benz Bonita Spring. Frank has been wonderful. Very professional, courteous always welcome his client with a smiling face. He is always willing to help. Armando, John Bradley and Tory are great. Overall great staff. More

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welcoming and fast! i recently just picked up a 2017 CPO c63 AMG, they made sure that everything on the car was in tip top shape. they had the car parked for me in this b i recently just picked up a 2017 CPO c63 AMG, they made sure that everything on the car was in tip top shape. they had the car parked for me in this beautiful glass room! made the car shine bright. Doug and john ( the manager) really took care of me and helped me get the best deal possible. i drove all the way from east boca to naples to pick up this car from them, and i would do it again! thank you! More

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MB S-Class My wife and I recently purchased a Mercedes Benz from MB of Bonita Springs. Frank DeLuca was wonderful to work with and made the entire process very My wife and I recently purchased a Mercedes Benz from MB of Bonita Springs. Frank DeLuca was wonderful to work with and made the entire process very simple, easy, and efficient. We left with a beautiful S-Class and couldn't be happier!! More

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Great team service Everyone from the sales team to finance to service team were great to work with on my new purchase at mercedes Bonita Professional and polite Everyone from the sales team to finance to service team were great to work with on my new purchase at mercedes Bonita Professional and polite More

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Best car buying experience in a very long time (2018 CLA250) I've bought my share of cars in my life, and the experience MB Bonita Springs is the way car shopping should be! I first went to AutoNation MB Coconu I've bought my share of cars in my life, and the experience MB Bonita Springs is the way car shopping should be! I first went to AutoNation MB Coconut Creek, wasted 6 hours and 2 visits, no sale! MB of West Palm Beach, another 6 hours of nothingness and frustration. I live in Boca and looked at MB Bonita Springs, just an hour and a half west on the 75. It was no hassle, no haggle, no fuss from jump street! I felt like I was buying my wife's CLA from a friend of the family. From the first call, I felt like everyone int he dealership was there to help me. By the time I signed all the paperwork (all electronic BTW), it was time to take my legit ride home. I promise I will drive the time for my service appointments too! Take my word for it, make the call. John Bradley is the Sales Manager, Lenny Condi the Finance Manager, and James Renda the Sales Professional. Great team! Thank you! Thank you! Thank you! Felix LaCroix 2018 CLA250 More

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Warranty work Came at dealership for Warranty work was done timely, staff was courteous and enjoyed helping me. Loaner car was provided. Problem fixed first time ar Came at dealership for Warranty work was done timely, staff was courteous and enjoyed helping me. Loaner car was provided. Problem fixed first time around. Nothing uneocpected. More

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