John Bradley | Page 9

A Class Act I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the high I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the highest level of customer satisfaction and support from the initial purchase, all the way through the complimentary car wash and subsequent service visits. Frank Deluca can truly be considered a partner in the purchase process. He takes the time to understand your needs; works diligently to meet your expectations, and doesn't rest until you are completely satisfied. In fact, it's not unusual for Frank to send you a friendly text, just to touch base and follow up several weeks after you've driven your new ride off the lot. John Bradley, working with Frank, will work a fair and honest deal; and you'll leave the table with the experience of never having had a more civil purchase negotiation...ever. The final leg of this Trifecta is undoubtedly Service. As you enter the Service bay, your head starts to spin from the sheer number of individuals whisking you along, offering you coffee, water, or even a pastry from the café. The air of civility is intoxicating for many of us who've never experienced this level of attentiveness before. Jeff Douglass and Torrey Tammaro are detail oriented professionals, who are single minded in their goal to meet the highest level of customer satisfaction imaginable. All in all, the team of Mercedes Bonita, understands the fundamental key to success, is driven by the customer's need to be respected and provided with a quality product. These guys are consummate professionals, and are undoubtedly the best at what they do...anywhere. More

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A Pleasant buying Experience Michael Piazza was our salesman. He was very professional throughout the entire buying experience and made purchasing a new MB a pleasant experience. Michael Piazza was our salesman. He was very professional throughout the entire buying experience and made purchasing a new MB a pleasant experience. He has answered my e-mails after the sale with questions that I have. Give Michael a Gold Star!! Thanks Bo & Judy Sharp More

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Mercedes sisters This is my second car that I bought from mercedes Benz Bonita Spring. Frank has been wonderful. Very professional, courteous always welcome his client This is my second car that I bought from mercedes Benz Bonita Spring. Frank has been wonderful. Very professional, courteous always welcome his client with a smiling face. He is always willing to help. Armando, John Bradley and Tory are great. Overall great staff. More

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welcoming and fast! i recently just picked up a 2017 CPO c63 AMG, they made sure that everything on the car was in tip top shape. they had the car parked for me in this b i recently just picked up a 2017 CPO c63 AMG, they made sure that everything on the car was in tip top shape. they had the car parked for me in this beautiful glass room! made the car shine bright. Doug and john ( the manager) really took care of me and helped me get the best deal possible. i drove all the way from east boca to naples to pick up this car from them, and i would do it again! thank you! More

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MB S-Class My wife and I recently purchased a Mercedes Benz from MB of Bonita Springs. Frank DeLuca was wonderful to work with and made the entire process very My wife and I recently purchased a Mercedes Benz from MB of Bonita Springs. Frank DeLuca was wonderful to work with and made the entire process very simple, easy, and efficient. We left with a beautiful S-Class and couldn't be happier!! More

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Great team service Everyone from the sales team to finance to service team were great to work with on my new purchase at mercedes Bonita Professional and polite Everyone from the sales team to finance to service team were great to work with on my new purchase at mercedes Bonita Professional and polite More

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Best car buying experience in a very long time (2018 CLA250) I've bought my share of cars in my life, and the experience MB Bonita Springs is the way car shopping should be! I first went to AutoNation MB Coconu I've bought my share of cars in my life, and the experience MB Bonita Springs is the way car shopping should be! I first went to AutoNation MB Coconut Creek, wasted 6 hours and 2 visits, no sale! MB of West Palm Beach, another 6 hours of nothingness and frustration. I live in Boca and looked at MB Bonita Springs, just an hour and a half west on the 75. It was no hassle, no haggle, no fuss from jump street! I felt like I was buying my wife's CLA from a friend of the family. From the first call, I felt like everyone int he dealership was there to help me. By the time I signed all the paperwork (all electronic BTW), it was time to take my legit ride home. I promise I will drive the time for my service appointments too! Take my word for it, make the call. John Bradley is the Sales Manager, Lenny Condi the Finance Manager, and James Renda the Sales Professional. Great team! Thank you! Thank you! Thank you! Felix LaCroix 2018 CLA250 More

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Warranty work Came at dealership for Warranty work was done timely, staff was courteous and enjoyed helping me. Loaner car was provided. Problem fixed first time ar Came at dealership for Warranty work was done timely, staff was courteous and enjoyed helping me. Loaner car was provided. Problem fixed first time around. Nothing uneocpected. More

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Totally amazing experience! These people could not have been more accommodating if they tried! My salesman, Peter Michalak, did whatever he could to "make me happy". Those were These people could not have been more accommodating if they tried! My salesman, Peter Michalak, did whatever he could to "make me happy". Those were his words AND actions. Even 3 weeks after the sale was consummated, Peter and his manager put new front tires on my car because there was a bumping at 39 MPH. Peter followed up with phone calls and made sure I was trained on my new car. The dealership is friendly, and very professional. I cannot say I experienced one, single negative in contrast to my experience with MB of Sarasota which is now AutoNation. I live in Sarasota which would make life easier if they were any good. Since they aren't, the 1-1/2+ hour drive to Naples is still well worth the privilege of doing business with Peter and his boss John Bradley. I recommend this dealership so highly that it is worth any commute when purchasing a Mercedes. Oh I forgot to mention their pricing on the purchased vehicle was lower than my poor experience with MB of Sarasota. More

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new mercedes purchase We purchased a new 2019 Mercedes GLC 300.The dealership is state of the art. They have a huge inventory. Managers and sales people are of the highes We purchased a new 2019 Mercedes GLC 300.The dealership is state of the art. They have a huge inventory. Managers and sales people are of the highest quality. Car buying was a true pleasure. They thoroughly covered all aspects of the car, including individual car instructions, operation, warranties and financing. Prices were competitive and no high pressure was used. All team members were polite and efficient. On a family recommendation, we drove 120 miles to this dealership in Bonita Springs, and it was more than worth it. We plan to buy another similar vehicle next year, and we will gladly make the trip again. Thanks to John Bradley, Harry Sugarman, and David Mesa for making this a truly great buying experience. More

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