John Buchanan
John Buchanan at South Oak Dodge Chrysler Jeep
Refer Me

John Buchanan | Page 4

Sales Associate

South Oak Dodge Chrysler Jeep

4550 W. Lincoln Hwy
Matteson, IL 60443

Contact Me
not yet
rated
68 Reviews

I was raised on the Southside of Chicago; However, I am full of Southern Charm as I am from the Great State of Mississippi! I've always Loved Adding Value to Others! To do so, the First Step is to Treat People with the same Respect you would want if you were in their shoes! Connecting with others is more than just a Handshake. It is about Engaging and Giving of yourself! Transparency is Key when dealing with all Customers because you must treat everyone with Dignity and always be a person of Integrity! For Your Exceptional Sales Experience come see me at South Oak Chrysler Jeep and Dodge in Matteson IL. Contact me Directly at 630-399-1465 For Your Red Carpet Experience!

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Master Certified Sales Professional

not yet
rated

68 Reviews

Write a Review

68 Reviews of John Buchanan

August 10, 2019

Dealership Rating
Employee Rating

I am very excited that the moment I got to the dealership ev Everyone that I ran into at a dealership with very very friendly pleasant willing to help Mr. John Buckhannon was very very awesome , he made sure th More

by SexyRERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 14, 2019

South Oak Dodge Chrysler Jeep responded

Congratulations and welcome to the South Oak Family!

June 24, 2019

Dealership Rating
Employee Rating

Great experience. We worked with John Buchanan to buy a 2019 Jeep Compass. He was very knowledgeable and easy to work with. I would definitely recommend seeking John More

by B. Fanelli
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ganser

Jun 24, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much! Welcome to the South Oak Family!

June 01, 2019

Dealership Rating
Employee Rating

Crappy!! And that’s being nice Went to buy a Jeep and had the unfortunate experience of dealing with John. I stopped in to let him know that I wanted to buy the Jeep. He has my inf More

by Pi$$ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 01, 2019

South Oak Dodge Chrysler Jeep responded

Rachel - We apologize that you missed the opportunity to purchase the Cherokee. We unfortunately are not in a position as a business to hold a vehicle while you think about it, even if you say you intend to come back. We have many, many customer that say that and never come back. It makes little sense to our business to hold a vehicle for someone who may or may not want to purchase if we have someone in our dealership that is interested. You visited us on the 28th and told John you needed to think about it. While you did indeed call and say you were interested in returning we unfortunately have no way to ensure that. In the meantime, another customer came in and was in the process of purchasing when you finally returned. We waited to make sure the sale was finalized and then offered you an alternative. We again apologize that this process upset you.

Jun 01, 2019

Pi$$ed responded

I came in on the 28th, but I also came in at 9:30 am on the 30th and stated matter of factly that I wanted the Jeep. He was in the middle of talking to a customer and asked for more time to finish. I agreed and he told me it was fine. I told him I would be back to get the Jeep, he said no problem, he was actually calling me on my cell phone when I was walking in the first time. Get your facts straight before you respond to people’s reviews. Also they ran my credit before the other persons vtedit was ran and they were still on the fence between 2 cars.

Jun 01, 2019

South Oak Dodge Chrysler Jeep responded

Correct. So you had the opportunity to actually purchase twice. You didn't return until 6:00 pm. Again, our apologies but we just aren't in the business of holding cars without a down payment or some solid commitment. All the best to you.

Jun 01, 2019

Pi$$ed responded

Wow... read my 2nd response. He didn’t have time for me. Another reason you don’t deserve business from people. Have a good day, I will continue to spread the word about your dealership

Jun 01, 2019

Pi$$ed responded

No, what you did was ran my credit on a car that was so-called sold. If that was the case,why would you run my credit. Sounds stupid when you think about it right? You ran a credit check on a car that you claim was already sold. The manager & John were stupid for that. Tell me where the logic is. Had you not ran my credit I would be mad about the thing, but the fact that you ran my credit on a car you are saying was sold is just SHI**Y.

May 08, 2019

Dealership Rating
Employee Rating

great went for an oil change on my 2017 renegade, and ended up driving home with a 2019 jeep compass, did not plan this, but was very happy with the results More

by marthur2020
Price
Recommend Dealer
Yes
May 09, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much! We hope you love your new Compass!

April 10, 2019

Dealership Rating
Employee Rating

Had a great experience ! I had a great experience with purchasing my first owned car from south oak dodge . Mr.John Buchanan was very helpful and also listened to what I like More

by Kyra96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ganser

Apr 10, 2019

South Oak Dodge Chrysler Jeep responded

Congratulations on your first car Kyra! Welcome to the South Oak Family!

April 03, 2019

Dealership Rating
Employee Rating

Happy Mr.Buchanan is the sales person you would need to see if you want someone who cares,who is concerned about your needs in a car,and wants to help keep More

by GWENDOLYNORANGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ganser

Apr 04, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much for the great feedback!

March 31, 2019

Dealership Rating
Employee Rating

Smooth Transaction We had a few conversations prior to my appointment so when I went in, everything was done seamlessly. Transaction didn’t take long at all and the ser More

by QuincyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Cioe

Apr 01, 2019

South Oak Dodge Chrysler Jeep responded

Thanks Quincy!

March 29, 2019

Dealership Rating
Employee Rating

Quick Concise and Prompt. The service was out standing all of my needs were met quickly and I also received prompt attention when it came to my matter at hand. Not only did I s More

by JBUCHANAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benck, Ryan

Mar 30, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 25, 2019

Dealership Rating
Employee Rating

I had a great experience here I was just coming here to look at some cars not knowing I would leave out with a brand new suv. Everyone here was very friendly and made you feel welc More

by HAWTHORNEJOANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ganser, Matt Higgins , Matt Ganser

Mar 27, 2019

South Oak Dodge Chrysler Jeep responded

Thanks so much Joann! We appreciate the opportunity to work with you. Welcome to the South Oak Family and for your referrals!

March 23, 2019

Dealership Rating
Employee Rating

Dream Car It was my dream car and now I have it. It is a wonderful thing to experience a great automotive vehicle that works well and appeals to your personal n More

by JOHHNY
Recommend Dealer
Yes

Other Employees Tagged: Leo Estrada , Ray Cioe

Mar 27, 2019

South Oak Dodge Chrysler Jeep responded

Thanks Johnny! Congratulations on your dream car! We hope you love it!

...
4
...

Dealership Inventory (293 Vehicles)

used 2021 Chrysler Pacifica car, priced at $22,881
2021 Chrysler Pacifica
used
Maximum Steel Metallic exterior
Automatic
Front-wheel Drive
used 2021 Chrysler Pacifica car, priced at $22,881
2021 Chrysler Pacifica
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Front-wheel Drive
used 2020 GMC Canyon car, priced at $28,881
2020 GMC Canyon
used
Summit White exterior
Automatic
Four-wheel Drive
new 2023 Chrysler Pacifica Hybrid car, priced at $50,982
2023 Chrysler Pacifica Hybrid
new
Brilliant Black Crystal Pearlcoat exterior
CVT
Front-wheel Drive
new 2023 Jeep Compass car, priced at $34,973
2023 Jeep Compass
new
Redline Pearlcoat exterior
Automatic
Four-wheel Drive
new 2024 Dodge Hornet car, priced at $34,985
2024 Dodge Hornet
new
8 BALL exterior
Automatic
All-wheel Drive