John Carnivele | Page 3

This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and nee managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and needing over 5k in repairs this is how they treat their disabled customers. Cesar Quiroz was the salesman and he assured me the vehicle had good brakes good trans fluid good plugs and had it's 130k all lies not one of those services was ever performed and it's probable because their shop has 0 record of any of these services ever being preformed and I have receipts to prove it because I had to pay for these services myself.I've spent 5 k in four months just to keep it on the road and they are denying any knowledge straight lying and refusing to help. They are 100% scammers! More

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We trust Oak Lawn Toyota to do the needed repairs properly and at the best cost. properly and at the best cost. More

by tgrula Verified Customer Verified Customer

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They demonstrate that they value their customers by being honest, helpful and providing good value honest, helpful and providing good value More

by tgrula Verified Customer Verified Customer

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Many people hate dealerships, because many play games and are not serious with giving you the actual price,and are very deceptive! When we came to this dealership where we have purchased other vehicles we ha are not serious with giving you the actual price,and are very deceptive! When we came to this dealership where we have purchased other vehicles we had another pleasant experience. We finally got our Toyota Rav4, and it takes awhile to get, look at dealers lots everywhere, so barren empty. We had to order this vehicle and wait, however whenever I took my other Toyota in for service oil changes, tire rotations we checked with Bob Spee and Mark Girlich the manager to "check status." Every time we were never "shuffled away,' they kept us informed of progress of this great vehicle. Picked up the vehicle last Saturday 03Jul22, Bob Spee was busy, the dealership was active, however we were taken care of quickly. Then on to the dreaded Finance dept where we had the fortunate luck to have Dominik as the finance guy. He went through the paperwork,explained everything, did not lie about anything, told us the truth and played no games. You can buy a vehicle anywhere however Oaklawn Toyota treats you like family in all aspects. The service team led by a young service manager Juan Velazquez, and the service assistant manager we have dealt with a couple of times Frank Nash make getting your reliable Toyota taken care of make this also an experience where they care about you and your vehicle. will also see the owner Ron Colosimo in the showroom, greeting customers he has been there from the start and still comes in and shows his desire to keep his longtime,and new customers happy! You can spend you money that you work for in many places, but if you feel good, and are made like family the experience makes it just that much better! The salesman takes the time to explain everything,and yes there are many "supply chain" issues everywhere, this old style way of keeping customers #1 is great in a time where everything is "hurry up," when your spending this kind of money you have to feel your getting the best of all worlds and here this is exactly what is given. Highly recommend this dealership, try it you will not be disappointed,and you get a great vehicle, read for instance consumer reports and look at how highly Toyota is ranked! Honesty, integrity, friendly describes this dealership, phenomenal service also!! More

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Very fast and efficient. Friendly and helpful. Haven’t gone to another dealership in over 10 years. Friendly and helpful. Haven’t gone to another dealership in over 10 years. More

by ALISONRILEY921 Verified Customer Verified Customer

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I've been going to Ronnie Colosimo's Oak Lawn Toyota for years because of the excellent service and friendly people who work there and will continue to do so. years because of the excellent service and friendly people who work there and will continue to do so. More

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The facility was very clean an employee’s are very nice an knowledgeable with there Information an knowledgeable with there Information More

by JPR760 Verified Customer Verified Customer

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Spoke with Charles on the phone very awesome had an awesome car salesman Nick also very awesome gm and to top it off awesome owner!! I been buying cars all over and I definitely found a new home to whe awesome car salesman Nick also very awesome gm and to top it off awesome owner!! I been buying cars all over and I definitely found a new home to where I will only be buying from for now on words can’t say enough how family Oriented and nice people this Dealership is If you give them the time then you will go home and drive with a new car. Very honest people thank you so much for my new 2021 Toyota Highlander xle. More

by Ludwig Verified Customer Verified Customer

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I would like to highlight the professionalism, diligence, and excellence in customer service of Mr. Frank Nash. Frank’s commitment to service and being an advocate for customers is second to none diligence, and excellence in customer service of Mr. Frank Nash. Frank’s commitment to service and being an advocate for customers is second to none and ought to be recognized. I am extremely thankful for Frank’s diligence and concern not only with the vehicle but my questions and concerns about the major and lengthy repair for my 2016 Camry. Frank always kept me updated regarding the transmission replacement and the expected length. Frank is trustworthy, and the main reason while not only will I continue my years long (2 vehicles) partnership with Oaklawn Toyota but will wholeheartedly refer others to Oaklawn Toyota. I have purchased many vehicles, been to many service centers, been employed at a car dealership, and rarely, I have met someone as worthy of this message as Mr. Frank Nash. More

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Great service. I wouldn’t bring my cars anywhere else but Ronnie Colosimo’s Oak Lawn Toyota. I wouldn’t bring my cars anywhere else but Ronnie Colosimo’s Oak Lawn Toyota. More

by wrc1 Verified Customer Verified Customer

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