John Carnivele
John Carnivele at Oak Lawn Toyota

John Carnivele | Page 3

General Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.5
103 Reviews

Hours- Mon:9-8 Tues: 12-8 Wed:9-6 Thurs:OFF Fri:9-6 Sat:8:30-5 Hometown: Chicago, IL Current Town: Aurora, IL I have been in the car business for 50 years and 32 years at Oak Lawn Toyota. I have two children. My first car was a 1970 Pontiac Tempest. My favorite vehicle we offer here at Oak Lawn Toyota is The 4Runner. Hobbies: Boating and Classic Cars Favorite Movie: Not much of a movie guy Favorite Musician/Band: AC/DC Favorite Television Show: Hawaii 5.0 Favorite Food: Italian

Dealership Experience

32 yrs, 6 mos

4.5

103 Reviews

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103 Reviews of John Carnivele

July 08, 2023

Dealership Rating
Employee Rating

Finance guy was very other than that would NOT recommend dealership. Once the sale concluded they wanted nothing to do with you. Had a minor problem had to go to Toyota corporate More

by mars77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 13, 2023

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. John Carnivele, General Manager

June 30, 2023

Dealership Rating
Employee Rating

Plus 1 for John calling back after 3 months of excesses and sending a check for about half of the money they charged for the plates I didn’t get. Paid $30,000 for a car and they still charged junk fees of More

by neal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Taiym

Jul 06, 2023

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Carnivele, General Manager

June 11, 2023

Dealership Rating
Employee Rating

John Harris, salesman. was amazingly knowledgeable and efficient. When I bought my Toyota Highlander, he came into the car and taught me about every bell and whistle. When More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee , Steve Barrix, Mark Girlich, John HARRIS

Jun 12, 2023

Oak Lawn Toyota responded

Joyce, Thank you for taking the time to share your feedback with us. John, Mark, and Laurie work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 20, 2023

Dealership Rating
Employee Rating

Fast and friendly. reasonable.very accommodating as I use a walker.met up with an old friend.too!would definitely recommend. More

by Mlesko20
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cesar Quiroz

May 21, 2023

Oak Lawn Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! John Carnivele, General Manager

May 20, 2023

Dealership Rating
Employee Rating

5 star rating for salesman, explanation of how the car works, great price. This is the 7th car we’ve bought from Oak Lawn Toyota. More

by Joyce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Beris, Mark Girlich

May 21, 2023

Oak Lawn Toyota responded

Thank you, Joyce, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! We look forward to working with you again! John Carnivele, General Manager

March 03, 2023

Dealership Rating
Employee Rating

We had the smoothest vehicle purchase for the first time ever. Bob Spee was so efficient, very helpful/accommodating and the most experience salesperson we’ve met. More

by Cherry S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Marty Maggio

Mar 05, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bob delivered such a great experience! John Carnivele, General Manager

February 25, 2023

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Employee Rating

Edwin was very helpful and knowledgeable. Edwin answered all of my questions. He made the entire process enjoyable and smooth. More

by mia_norfleet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Stoit, Sal Gaeta , Edwin Cotto

Feb 26, 2023

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edwin met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! John Carnivele, General Manager

February 23, 2023

Dealership Rating
Employee Rating

I am very pleased with the attention and kindness I have received at this dealership! The sales team has checked in with me regularly, yet not too often. Great group! More

by Wdonnan35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Taiym

Feb 24, 2023

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

December 27, 2022

Dealership Rating
Employee Rating

it’s always been a pleasure doing business at Oak Lawn Toyota. the entire staff all around has been very accommodating to my needs. More

by 1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek, Jason Stoit, Marty Maggio, Steve Hertogs, Kayla Burba , Steve Barrix, John Beris, Mark Girlich

Dec 28, 2022

Oak Lawn Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

December 11, 2022

Dealership Rating
Employee Rating

The best service and sales people I ever have dealt with . Courteous and professional. I recommend them to all my friends More

by gjcsar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2022

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

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