John Chady
John Chady at Griffin Ford Fort Atkinson

John Chady | Page 17

New Car Sales Manager

Griffin Ford Fort Atkinson

1642 Janesville Avenue
Fort Atkinson, WI 53538

not yet
rated
199 Reviews
not yet
rated

199 Reviews

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Dealership Experience

26 yrs, 10 mos

Industry Experience

26 yrs, 10 mos

199 Reviews of John Chady

December 04, 2018

Dealership Rating
Employee Rating

Everyone was friendly and helpful. We were taken very well care of. All our questions were answered and Dennis Mitchell made sure that we were very satisfied with the Escape that we pu More

by JSER2304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duston Henze , Dennis Mitchell

December 01, 2018

Dealership Rating
Employee Rating

Great experience Bought my new (to me) car from Zach - he was very helpful in answering all my questions and helped to get me a fair deal. I will definitely stop back More

by Pwalts84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schepp, Duston Henze , Zachariah Lange

Dec 07, 2018

Griffin Ford Fort Atkinson responded

We were so happy to help you get into your vehicle. Thank you for the opportunity you gave Griffin (and Zack!) We appreciate the kind words and your recommendation. Take care.

November 25, 2018

Dealership Rating
Employee Rating

Excellent service. I am so thankful for Griffin Ford . Denny was the best salesman I could have dealt with.. Danny in the the detailing department was great. I even got More

by DAWN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fleming, Duston Henze , Dennis Mitchell

Nov 29, 2018

Griffin Ford Fort Atkinson responded

Thank you very much for taking the time to leave us your feedback. Griffin and our entire staff appreciates it. We work hard to serve our customers in just the way you experienced. And, we are happy you gave us the opportunity to win you over!

November 12, 2018

Dealership Rating
Employee Rating

VERY POOR, WANTED TO CHARGE 200 MORE THAN QUOTED What they fixed and over charged from quote, still DOESNT work, they want me to bring it back in. I told them to do some research and get back to me b More

by 2014 f150
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Duston Henze , Dennis Mitchell

Dec 26, 2018

Griffin Ford Fort Atkinson responded

Hi and thank you for the feedback. Our owner has reviewed your comments and we were happy to take your vehicle in again for the repair. The loaner we gave you we hope relieved some of the inconvenience. Griffin apologizes to you and does want you to know we value your business. Take care.

November 06, 2018

Dealership Rating
Employee Rating

Great communication Everyone very helpful & knowledgeable .Bringing my vehicle to Griffin was easy to fit my work and everyday schedule. From sales ,finance, parts depart More

by Raj258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duston Henze , Tim Bucholtz, Kay Frey, Maynard Heger, Jim Jarlsberg, Zachariah Lange

Nov 06, 2018

Griffin Ford Fort Atkinson responded

We are so pleased to hear that. Thank you for your review. Our staff at Griffin appreciate the shout outs and kind words. Take care and let us know if we can be of any further service.

October 23, 2018

Dealership Rating
Employee Rating

Great experience! Griffin Ford has helped me with new and used vehicle purchases and has always been very easy to work with. Duston is awesome! Will come back again. More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duston Henze

Oct 24, 2018

Griffin Ford Fort Atkinson responded

We are so happy to hear that news. Thank you for taking the time to leave us your feedback. Griffin and Dustin certainly appreciate it. And, we wish you all the best on the roads ahead. Let us know if we can be of any further assistance.

October 13, 2018

Dealership Rating
Employee Rating

No problems I needed an oil change on very short notice due to a pending trip. I made a call to the service team and Kay was able to get my vehicle in and comple More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Schepp

Oct 22, 2018

Griffin Ford Fort Atkinson responded

That is so great to hear! We were more than happy to accommodate you and hope your trip went well. Take care and we'll see you again soon.

October 11, 2018

Dealership Rating
Employee Rating

What a wonderful experience!! From our initial contact, our car buying experience was great! Zach was extremly helpful knowledgeable and was successful in finding us the perfect ve More

by Loridhannam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duston Henze , Zachariah Lange, Tim Maney

Oct 12, 2018

Griffin Ford Fort Atkinson responded

Oh, we are so pleased to hear that! Thank you for taking the time to leave Griffin (and our staff) your feedback. We work hard to deliver the very best customer experience. And, we love that you felt that. Take care on the roads ahead and let us know if we can be of any further service.

September 25, 2018

Dealership Rating
Employee Rating

Kay Frey is superb Service is great in service department. Sales team was rude and obnoxious Called my trade in a piece of xxxx and management defended him so I guess More

by Ford Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kay Frey, Tim Maney

Sep 25, 2018

Griffin Ford Fort Atkinson responded

Oh, thank you for your kind words about our Service Department staff. Griffin sincerely apologizes to you if the sales team was not equally as welcoming. We are so sorry you felt that way. Please know we appreciate this feedback as it will help us improve. Take care.

September 19, 2018

Dealership Rating
Employee Rating

Knowledgeable and friendly staff Very helpful and friendly staff including sales and finance personnel. Worked well with us on our trade-in and every aspect of our purchase from Gri More

by slwhitson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Porter, Duston Henze

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