John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 10

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
338 Reviews
4.9

338 Reviews

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338 Reviews of John Chapman

January 17, 2024

Dealership Rating
Employee Rating

The service techs were very friendly and knowledgeable. The service on my vehicle was performed in a timely manner and done correctly. I would definitely go to Ken Ganley Ford again for any of my vehicle s More

by kevinv2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Kirchenbauer , Aaron Forsythe

Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

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We have either purchased or serviced many cars over the years at Ganley Ford and been happy with the vehicles and the service center. The staff is really friendly and willing to get the information that we More

by anytimedave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Aaron Forsythe

Jan 17, 2024

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2024

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Good dealership to deal with up front pricing and good quality sales team will definitely be going back next time I need a car! More

by Matthew Brown
Sales Price Transparency
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Recommend Dealer
Yes
Jan 15, 2024

Ken Ganley Ford Norton responded

Matthew, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

January 03, 2024

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Fez and the team lead were accommodating, respectful, attentive and flexible to work around my availability. Finance work was well prepared, and efficient too. More

by Timothy.pace
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Jan 03, 2024

Ken Ganley Ford Norton responded

Timothy, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 02, 2024

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Desmond and the entire Ken Ganley team were an absolute pleasure to work with. I would absolutely do business with them again in the future!! More

by micahschumacher
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Jan 02, 2024

Ken Ganley Ford Norton responded

Micah, Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond, and truly appreciate your feedback!

December 11, 2023

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They were very patient and helpful! We appreciate all their help in choosing a car. More

by Prativa
Recommend Dealer
Yes
Dec 11, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

November 16, 2023

Dealership Rating
Employee Rating

Great experience and staff at Ken Ganley Ford Norton. All around great customer service. Tony Z and team did a fantastic job. Go Bucks and most importantly Go Raiders! More

by KNCisUMU3
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch

Nov 16, 2023

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 05, 2023

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I love this dealership! I’ve been with Ganley since 2019. Every one is so nice and helpful! Desmond is my favorite. More

by teyathomas
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Craig Douglas, Gavin Barnes, Jack Leonhard , Jennifer Fincham, Adam Magyarics, Joe Peticca, Christian Rodriguez

Nov 05, 2023

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you for choosing Ken Ganley Ford Norton!

October 15, 2023

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Realky nice and friendly they helped Mary and I with the test drive and comparing the F250s. Jack is a very good salesman and Im glad we were his 1st sale More

by Erik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas , Jack

Oct 16, 2023

Ken Ganley Ford Norton responded

Congratulations on your new vehicle, Erk and Mary! We are so glad that Jack had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 07, 2023

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I was very pleased with the staff and them working with me , to get me into the vehicle I wanted and getting my payment, where I needed it to be. I would recommend Ken Ganley Ford to family and friends.,a More

by Mtp1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Austin Temsey

Oct 09, 2023

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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