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John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 19

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
347 Reviews
5.0

347 Reviews

Write a Review

347 Reviews of John Chapman

April 17, 2022

Dealership Rating
Employee Rating

My experience was very positive with Franco who did everything he could to put me in my new car. He was pleasant and went the extra mile to make sure everything went smoothly. Everyone at Ganley Ford m More

by Happycargirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Fulton Benya , Brandon Taylor-Mitchell

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Apr 18, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Apr 19, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Ford, Inc.!

April 02, 2022

Dealership Rating
Employee Rating

The entire team at Ganley was fantastic, they made the process very enjoyable and efficient. More

by KJinAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

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Apr 04, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2022

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Employee Rating

Finally got my dream vehicle! ! So excited to get my 2022 Ford Bronco 4-door!!! Very thankful for the entire team at Ken Ganley Ford!! The are THE BEST and anyone who is looking More

by Jodylynn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Tony Zuppe, Kevin Kneebusch, Matt Palffy , Brandon Taylor-Mitchell

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Apr 02, 2022

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 30, 2022

Dealership Rating
Employee Rating

Ken Ganley Ford is not just a good service dealer or sales dealer, they are a good all around company. More

by paden4387
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

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Mar 31, 2022

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

March 26, 2022

Dealership Rating
Employee Rating

Everyone was super helpful and nice! Jennifer pulled so many vehicles for us to look at and we found the perfect one! More

by laurnicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham

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Mar 28, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 25, 2022

Dealership Rating

I have dealt with this dealership for many many years. Top notch service sales. I’ll be bCk More

by jlnischt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

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Mar 28, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2022

Dealership Rating
Employee Rating

I have Never Met a Group of Salesman that have been so nice and knowgeable about Cars I am so glad that I have chosen Hanley on Barbartom. More

by Brenda13511
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

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Mar 28, 2022

Ken Ganley Ford Norton responded

Thank you, Brenda, for your feedback on your recent visit to Ken Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 24, 2022

Dealership Rating

Clean, Friendly, and works to make the process efficient so you don't spend the whole day buying a car More

by MJB402
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Print
Mar 24, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

March 23, 2022

Dealership Rating
Employee Rating

Super clean office. Friendly staff. Easy process. I highly recommend to all of my family and friends More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell, Tom Yerace, Kevin Kneebusch, Matt Palffy , Aaron Forsythe, Sean Pangburn, Austin Temsey

Print
Mar 24, 2022

Ken Ganley Ford Norton responded

Matt, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Mar 25, 2022

Ken Ganley Ford Norton responded

Hi Matt, we're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 17, 2022

Dealership Rating
Employee Rating

Been going there for years. Stop on down and see Franco for a car! You will be happy you did. More

by Bspeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Print
Mar 18, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

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