Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 19

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of John Chapman

March 17, 2022

Dealership Rating
Employee Rating

Been going there for years. Stop on down and see Franco for a car! You will be happy you did. More

by Bspeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Report | Print
Mar 18, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

March 10, 2022

Dealership Rating
Employee Rating

I bought a Mercury Milan from Franco and the car has been very good for me. When it’s time to look for another vehicle, I will definitely go back and see him! More

by rc2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Report | Print
Mar 10, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback!

March 02, 2022

Dealership Rating
Employee Rating

Thank you Desmond and Franco for your help on my 2019 Ford F150 purchase. Thank you for all your help. More

by billykim111309.bs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova

Report | Print
Mar 02, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Desmond had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Ford F150, and don't hesitate to reach out if you need anything else.

March 02, 2022

Dealership Rating
Employee Rating

We have bought 5 cars from Franco over the last year. He is a great asset to Ganley Ford. Hang on to this guy! More

by patlindeman846
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Report | Print
Mar 02, 2022

Ken Ganley Ford Norton responded

Pat, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford!

March 01, 2022

Dealership Rating

Always a pleasure to stop by and see all the people. and the great service and help with information about our car More

by rider123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Scott Spath

Report | Print
Mar 01, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2022

Dealership Rating
Employee Rating

Love my new ford maverick hybrid! And Franco at ken ganley ford was great to work with. More

by awoodrum
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Report | Print
Feb 25, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franco and our team here at Ken Ganley Ford.

February 23, 2022

Dealership Rating
Employee Rating

I had another great experience working with Franco here at Ken Ganley Ford. Thanks again Franco!! More

by Sadie226
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova , Drew Erdman

Report | Print
Feb 24, 2022

Ken Ganley Ford Norton responded

Sadie, congratulations on your new vehicle! We are so glad that Franco had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Mar 15, 2022

Sadie226 responded

Thanks

February 08, 2022

Dealership Rating

The dealership experience was great. Scott and Tony treated me fair. Craig was a great help too. More

by Jcyrus1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe , Scott Bomgardner

Report | Print
Feb 09, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2022

Dealership Rating
Employee Rating

Fulton (advisor), Victor (technician) and Tom (GM) where excellent in determining my concern and fixing it in a timely and professional manner. Could not have been a more pleasant experience. Nice job More

by Happy Little Acres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Fulton Benya, Matt Palffy

Report | Print
Feb 03, 2022

Ken Ganley Ford Norton responded

We appreciate your business, Fulton, Victor, and Tom look forward to serving you again soon!

January 31, 2022

Dealership Rating
Employee Rating

I went to look for a certain vehicle and I was greeted and treated real well...I felt comfortable with everyone helping me and being very patient as I decide More

by purrcat9294
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas , Emily jones 5 stars

Report | Print
Feb 01, 2022

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

1
...
18
19
20
...
34

Dealership Inventory (193 Vehicles)

new 2026 Ford F-250 car, priced at $92,823
2026 Ford F-250
new
STAR WHITE exterior
Automatic
Four-wheel Drive
$92,823
View Details
new 2026 Ford Maverick car, priced at $37,803
2026 Ford Maverick
new
VELOCITY BLUE exterior
Automatic
All-wheel Drive
$37,803
View Details
new 2026 Ford F-250 car, priced at $58,373
2026 Ford F-250
new
RACE RED exterior
Automatic
Four-wheel Drive
$58,373
View Details
used 2023 Chevrolet Colorado car, priced at $35,197
2023 Chevrolet Colorado
used
Harvest Bronze Metallic exterior
Automatic
Four-wheel Drive
$35,197
View Details
new 2026 Ford F-150 car, priced at $54,913
2026 Ford F-150
new
ICONIC SILVER METALLIC exterior
Automatic
Four-wheel Drive
$54,913
View Details
new 2025 Ford Bronco Sport car, priced at $35,733
2025 Ford Bronco Sport
new
RUBY RED METALLIC TC exterior
Automatic
Four-wheel Drive
$35,733
View Details
View All Inventory