John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 26

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
342 Reviews
5.0

342 Reviews

Write a Review

342 Reviews of John Chapman

March 29, 2021

Dealership Rating

Friendly and made the buying experience a pleasant one. Had the inventory and model vehicle I was looking for. Offered fair trade value for my vehicle More

by ljf706
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 29, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Franco and John were able to help, and we hope to see you again!

March 26, 2021

Dealership Rating

It wasa good experience dealing with this dealership and especially with Franco. He was friendly, explained things well and was overall a good guy. Would encourage others to go there More

by Pastormaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Franco had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 26, 2021

Dealership Rating
Employee Rating

Aaron Forsythe gave us outstanding service. Plus his boss was easy to deal with. Made our deal surprising pleasant.Would truly come back if interested in buying another vehicle More

by FLUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Aaron and John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

March 26, 2021

Dealership Rating

The easiest buying experience I’ve had for a vehicle! Tom Stancil was very friendly and did not push for any extras. I would definitely go back! More

by JMSTRAINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Mar 26, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Tom had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 25, 2021

Dealership Rating

Aaron did a great job at walking me through the car I was interested in. He went and sat in the truck as I drilled him with questions and answered them very well and with honesty. I drove a long way to get t More

by eric_evans5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you, Eric! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford and congratulations on your new vehicle!

March 25, 2021

Dealership Rating
Employee Rating

Great dealer to work with! I would highly recommend to anyone in the market for a new vehicle. My salesman was very knowledgeable and helpful! A+ experience all the way around! More

by icater4u912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 24, 2021

Dealership Rating

Everyone was very helpful I haven’t had service done to it yet but they were very friendly I only wish I can get remote start for the year I have 2018 More

by Roberta Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham, Carly Neubert

Mar 25, 2021

Ken Ganley Ford Norton responded

Thank you, Roberta, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 19, 2021

Dealership Rating
Employee Rating

This was either my 6 lease or purchase with the team. The team is professional, helpful, great communicators, and provide a wonderful experience. Many thanks, you have a customer for life. More

by KKNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Carly Neubert

Mar 20, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle. Thank you for your fantastic feedback on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We thank you for your loyalty. We look forward to continuing to have you as one of our valued customers for many years to come.

March 17, 2021

Dealership Rating
Employee Rating

Had a very relaxed and pleasant purchase experience with Ganley Ford. Tom was easy to work with on finding the exact vehicle for my wife and i. More

by JMSC157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Fulton Benya , Carly Neubert

Mar 18, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford. Your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again!

March 12, 2021

Dealership Rating
Employee Rating

Desmond and Franco worked hard together with John to provide the product and the price needed to get us into the best available vehicle at the best price. More

by john@brokenchainsministry.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova , Carly Neubert

Mar 12, 2021

Ken Ganley Ford Norton responded

John, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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