John Ciccotelli
John Ciccotelli at Rallye Motors

John Ciccotelli | Page 8

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
397 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

397 Reviews

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397 Reviews of John Ciccotelli

October 23, 2024

Dealership Rating
Employee Rating

Mr. Ciccotelli was a pleasure to work with during my visit. We met during a time when stress was high due to a nationwide outage but Mr. Ciccotelli was calm and able to shift gears (no pun intended) to More

by K.WASHINGTONSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear that Mr. Ciccotelli provided a positive experience, especially during a challenging time. Your satisfaction is important to us, and we appreciate you sharing your thoughts!

September 27, 2024

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Very clean and comfortable waiting area. All my issues with the car was addressed 100%. More

by PEEPERS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Rallye Motors responded

We’re glad to hear you found our waiting area clean and comfortable! It’s great to know that all your concerns were fully addressed. Thank you for your feedback, and we look forward to seeing you again!

September 21, 2024

Dealership Rating
Employee Rating

Katie is absolutely terrific. Alway takes great care of me!! Rallye is extremely accessible accommodating More

by JOCELYNWOLFE1129
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons , Larry Greco

Sep 22, 2024

Rallye Motors responded

We’re so glad to hear that Katie continues to take great care of you! It’s wonderful to know you find Rallye accessible and accommodating. We truly appreciate your feedback and look forward to assisting you again in the future!

September 17, 2024

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Employee Rating

Thank you to Vincent Vetere, John Ciccotelli, Sarah Valle, Stephen Augustine, AJ, Noel, Rob Carlson, Vito Santoli, and all the staff at the Rallye Motors Service Department. They are attentive to my ne More

by JJHAMMEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Rallye Motors responded

Thank you for the wonderful feedback! We’re thrilled to hear that Lou and the Rallye Motors team made your experience exceptional and helped you find your dream car. Welcome to the Mercedes-Benz family! If you need anything else, feel free to reach out. Enjoy your new ride and thanks again for your kind words!

August 02, 2024

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Employee Rating

Take too much time for the job The same thing over here why I need 15 words OK blah blah, blah, blah, blah, blah, blah, blah, blah blah blah blah blah blah More

by fitgarden
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Rallye Motors responded

Thank you for reaching out. For further assistance with your inquiry, please contact Paul Hartmann, the Service Manager at Rallye Motors. You can reach him directly at 516-801-2955, or if you need parts support, feel free to call 516-625-1000. Paul will be happy to help with any questions or concerns you might have.

August 01, 2024

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Employee Rating

I am still waiting for 6 months to have the heated sit on the driver's side of my car fixed. The part somehow, never comes in. This is inexcusable. I have bought the car to Rallye, 3 times, and each time, More

by CAROLSCH5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Rallye Motors responded

I’m very sorry to hear about the ongoing issues with your heated seat repair. I understand how frustrating it must be to wait so long without resolution. I’ll escalate this matter to ensure that your part is prioritized and that we get your heated seat fixed as soon as possible. Thank you for your patience, and we appreciate your understanding as we work to resolve this. - Paul Hartmann, Service Manager, Rallye Motors 516-625-1000

July 22, 2024

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Employee Rating

Excellent service from the staff. Clean service center prompt nice loaner car. will use again More

by CHRISPANAS
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Recommend Dealer
Yes
Jul 23, 2024

Rallye Motors responded

Thank you so much for your wonderful review! We're delighted to hear that you received excellent service from our staff and that you found our service center clean and prompt. It's great to know that you were satisfied with the loaner car provided. We look forward to serving you again in the future!

July 19, 2024

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Employee Rating

Very professional. I really like Rallye Motors not only for buying or sale but also for service. More

by JEAN.OLIVIER
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Recommend Dealer
Yes
Jul 20, 2024

Rallye Motors responded

Thank you very much for your kind words! We're thrilled to hear that you've had a great experience with Rallye Motors, not only for sales but also for service. Providing professional service is something we strive for, and it's wonderful to know that you appreciate us. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We look forward to assisting you again in the future.

July 16, 2024

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Employee Rating

Had been a customer of Rallye Motors since 1984. Have bought and serviced several E class, 1 R class, and 1 SL class at Rallye. I have found and experienced their customer service to be always exc More

by manny_deguzman
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 16, 2024

Rallye Motors responded

Thank you for being a valued customer since 1984 and for sharing your positive experience with Rallye Motors! We're delighted to hear that you've consistently received excellent customer service whether waiting or utilizing a loaner car. We appreciate your loyalty and look forward to continuing to provide you with top-notch service for many more years to come!

July 04, 2024

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Very professional, courteous, kind, and respectful. Always reaches out with concerns and/or updates. Answers any questions with technology, service, payments, etc. Always a pleasure More

by ANGELO56
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Recommend Dealer
Yes
Jul 05, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our team. We strive to provide professional and courteous service, and we're glad you appreciate our communication and support.

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