Thank you to Vincent Vetere, John Ciccotelli, Sarah
Valle, Stephen Augustine, AJ, Noel, Rob Carlson, Vito Santoli, and all the staff at the Rallye Motors Service Department. They are attentive to my ne
Valle, Stephen Augustine, AJ, Noel, Rob Carlson, Vito Santoli, and all the staff at the Rallye Motors Service Department. They are attentive to my needs, always listen to my concerns, and make sure that everything is done right. I live in NJ and bring my vehicle to Rallye because they are the best and the service I receive is top notch!
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by JJHAMMEL5
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Rallye Motors responded
Thank you for the wonderful feedback! We’re thrilled to hear that Lou and the Rallye Motors team made your experience exceptional and helped you find your dream car. Welcome to the Mercedes-Benz family! If you need anything else, feel free to reach out. Enjoy your new ride and thanks again for your kind words!
Take too much time for the job The same thing over here
why I need 15 words OK blah blah, blah, blah, blah, blah, blah, blah, blah blah blah blah blah blah
why I need 15 words OK blah blah, blah, blah, blah, blah, blah, blah, blah blah blah blah blah blah
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by fitgarden
Verified Customer
Verified Customer
Aug 05, 2024 -
Rallye Motors responded
Thank you for reaching out. For further assistance with your inquiry, please contact Paul Hartmann, the Service Manager at Rallye Motors. You can reach him directly at 516-801-2955, or if you need parts support, feel free to call 516-625-1000.
Paul will be happy to help with any questions or concerns you might have.
I am still waiting for 6 months to have the heated sit on
the driver's side of my car fixed. The part somehow, never comes in. This is inexcusable. I have bought the car to Rallye, 3 times, and each time,
the driver's side of my car fixed. The part somehow, never comes in. This is inexcusable. I have bought the car to Rallye, 3 times, and each time, they either find somethings else wrong with me car and then proceed to let me know the part is being ordered for my heated seat. This now Aug. I hope my heated seat gets fixed before fall. It is a inconvenience to keep bring my car in fr service and not have it fully repaired,
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by CAROLSCH5
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Rallye Motors responded
I’m very sorry to hear about the ongoing issues with your heated seat repair. I understand how frustrating it must be to wait so long without resolution. I’ll escalate this matter to ensure that your part is prioritized and that we get your heated seat fixed as soon as possible. Thank you for your patience, and we appreciate your understanding as we work to resolve this. - Paul Hartmann, Service Manager, Rallye Motors 516-625-1000
Excellent service from the staff.
Clean service center prompt
nice loaner car. will use again
Clean service center prompt
nice loaner car. will use again
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by CHRISPANAS
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2024 -
Rallye Motors responded
Thank you so much for your wonderful review! We're delighted to hear that you received excellent service from our staff and that you found our service center clean and prompt. It's great to know that you were satisfied with the loaner car provided. We look forward to serving you again in the future!
Very professional.
I really like Rallye Motors not only for buying or sale but also for service.
I really like Rallye Motors not only for buying or sale but also for service.
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by JEAN.OLIVIER
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2024 -
Rallye Motors responded
Thank you very much for your kind words! We're thrilled to hear that you've had a great experience with Rallye Motors, not only for sales but also for service. Providing professional service is something we strive for, and it's wonderful to know that you appreciate us. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We look forward to assisting you again in the future.
Had been a customer of Rallye Motors since 1984.
Have bought and serviced several E class, 1 R class, and 1 SL class at Rallye. I have found and experienced their customer service to be always exc
Have bought and serviced several E class, 1 R class, and 1 SL class at Rallye. I have found and experienced their customer service to be always excellent whether I wait or need a loaner car.
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by manny_deguzman
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2024 -
Rallye Motors responded
Thank you for being a valued customer since 1984 and for sharing your positive experience with Rallye Motors! We're delighted to hear that you've consistently received excellent customer service whether waiting or utilizing a loaner car. We appreciate your loyalty and look forward to continuing to provide you with top-notch service for many more years to come!
Very professional, courteous, kind, and respectful.
Always reaches out with concerns and/or updates. Answers any questions with technology, service, payments, etc. Always a pleasure
Always reaches out with concerns and/or updates. Answers any questions with technology, service, payments, etc. Always a pleasure
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by ANGELO56
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2024 -
Rallye Motors responded
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our team. We strive to provide professional and courteous service, and we're glad you appreciate our communication and support.
My experience at Mercedes is always pleasant.
John is very professional, kind and most of all respects my time.
John is very professional, kind and most of all respects my time.
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by BROSSER4
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2024 -
Rallye Motors responded
Thank you for your feedback! We're glad your experiences at Mercedes-Benz have been pleasant and that John provided professional and respectful service. We appreciate your kind words and look forward to serving you again. If you have more feedback or need assistance, feel free to reach out. Thank you for choosing Mercedes-Benz!
Extremely efficient and accommodating services.
They are truly professional and their staff is great to work with. Will definitely recommend to all of my friends who own a Benz.
They are truly professional and their staff is great to work with. Will definitely recommend to all of my friends who own a Benz.
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by sfh275
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2024 -
Rallye Motors responded
Thank you very much for your kind words regarding our services. We are delighted that you found our team to be efficient, accommodating, and professional. It's always our goal to provide a positive experience, and we're thrilled to hear that you would recommend us to your friends who own Benz vehicles.
If there's anything more we can do for you or your friends in the future, please feel free to let us know. We appreciate your recommendation and look forward to continuing to serve you with the same level of excellence.
Professional and answered my questions and concerns I had
about my vehicle. Good person to consult with.
about my vehicle. Good person to consult with.
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by sterling_stacy
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2024 -
Rallye Motors responded
Thank you for your kind words! We're glad to hear that you had a professional experience and that all your questions and concerns about your vehicle were addressed. We appreciate your trust and look forward to assisting you again in the future!
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