I had a very good experience from check in to check out,
including the loaner car experience.
including the loaner car experience.
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by IRWINJSILVERMAN
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Rallye Motors responded
Thank you for sharing your experience! We're glad to hear everything went smoothly from check-in to check-out, including the loaner car. We appreciate your feedback and look forward to serving you again in the future!
John was super courteous and knowledgeable as always .
He goes above and beyond in every way
He goes above and beyond in every way
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by ANDREWFULD
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Rallye Motors responded
Thank you for the great feedback! We're thrilled to hear that John provided such excellent service. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words. We look forward to serving you again!
All of the recall and maintenance work was completed at
the highest level. The service advisor did a great job and the loaner provided to me during the service was top quality.
the highest level. The service advisor did a great job and the loaner provided to me during the service was top quality.
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by DTISCHFELD
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Rallye Motors responded
Thank you for your wonderful feedback! We’re thrilled to hear that the recall and maintenance work met your expectations and that our service advisor took great care of you. We're also glad you enjoyed the loaner vehicle. Your satisfaction is our top priority, and we look forward to serving you again!
great service I'm happy what they did to my car John is
very nice really good
very nice really good
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by P.nikolla6215
Service Price Transparency
Oct 26, 2024 -
Rallye Motors responded
Thank you for your kind words! We're thrilled to hear you had a great experience with John and that you're happy with the service on your car. We look forward to seeing you again!
Overcharged.
By 20% have never got the same price as other MB service centers.
Thank you
By 20% have never got the same price as other MB service centers.
Thank you
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by BLEVITAN0
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Rallye Motors responded
Thank you for your feedback. We’re sorry to hear that you felt overcharged and that our pricing did not meet your expectations. We strive to offer competitive rates and value your input as we work to improve our services. If you’d like to discuss this further, please don’t hesitate to reach out. We appreciate your comments and hope to better serve you in the future.
Mr. Ciccotelli was a pleasure to work with during my
visit. We met during a time when stress was high due to a nationwide outage but Mr. Ciccotelli was calm and able to shift gears (no pun intended) to
visit. We met during a time when stress was high due to a nationwide outage but Mr. Ciccotelli was calm and able to shift gears (no pun intended) to ensure that my experience as a client was an experience worth noting.
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by K.WASHINGTONSIMON
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2024 -
Rallye Motors responded
Thank you for your feedback! We're glad to hear that Mr. Ciccotelli provided a positive experience, especially during a challenging time. Your satisfaction is important to us, and we appreciate you sharing your thoughts!
Very clean and comfortable waiting area.
All my issues with the car was addressed 100%.
All my issues with the car was addressed 100%.
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by PEEPERS61
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2024 -
Rallye Motors responded
We’re glad to hear you found our waiting area clean and comfortable! It’s great to know that all your concerns were fully addressed. Thank you for your feedback, and we look forward to seeing you again!
Katie is absolutely terrific.
Alway takes great care of me!! Rallye is extremely accessible accommodating
Alway takes great care of me!! Rallye is extremely accessible accommodating
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by JOCELYNWOLFE1129
Verified Customer
Verified Customer
Sep 22, 2024 -
Rallye Motors responded
We’re so glad to hear that Katie continues to take great care of you! It’s wonderful to know you find Rallye accessible and accommodating. We truly appreciate your feedback and look forward to assisting you again in the future!
Thank you to Vincent Vetere, John Ciccotelli, Sarah
Valle, Stephen Augustine, AJ, Noel, Rob Carlson, Vito Santoli, and all the staff at the Rallye Motors Service Department. They are attentive to my ne
Valle, Stephen Augustine, AJ, Noel, Rob Carlson, Vito Santoli, and all the staff at the Rallye Motors Service Department. They are attentive to my needs, always listen to my concerns, and make sure that everything is done right. I live in NJ and bring my vehicle to Rallye because they are the best and the service I receive is top notch!
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by JJHAMMEL5
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Rallye Motors responded
Thank you for the wonderful feedback! We’re thrilled to hear that Lou and the Rallye Motors team made your experience exceptional and helped you find your dream car. Welcome to the Mercedes-Benz family! If you need anything else, feel free to reach out. Enjoy your new ride and thanks again for your kind words!
Take too much time for the job The same thing over here
why I need 15 words OK blah blah, blah, blah, blah, blah, blah, blah, blah blah blah blah blah blah
why I need 15 words OK blah blah, blah, blah, blah, blah, blah, blah, blah blah blah blah blah blah
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by fitgarden
Verified Customer
Verified Customer
Aug 05, 2024 -
Rallye Motors responded
Thank you for reaching out. For further assistance with your inquiry, please contact Paul Hartmann, the Service Manager at Rallye Motors. You can reach him directly at 516-801-2955, or if you need parts support, feel free to call 516-625-1000.
Paul will be happy to help with any questions or concerns you might have.
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