Dealership Experience
7 yrs, 2 mos
Languages Spoken
English
247 Reviews
Write a Review247 Reviews of John DePalma
November 22, 2020
I am a second time lessor. Normally dread auto shopping. Lester Soto changed all that. He listened, understood my financial status, Social Security and a low pension plan. Lester calmly worked to meet my Lester Soto changed all that. He listened, understood my financial status, Social Security and a low pension plan. Lester calmly worked to meet my limits. I had to go home to digest all the info. I visited two other dealerships on the way home. They pressured me to the wall. Next day called Lester and said sign me up. His no pressure, taking the time to explain details to me is a gift. Thank you Lester. I love my Forester. Elaine Lopez More
Other Employees Tagged: Lester Soto , David
September 16, 2020
The salesman Carlos and John DePalma were both very knowledgeable about the different functions of the Subaru. Carlos explained some of the functions and then John DePalma took over and with a lot of knowledgeable about the different functions of the Subaru. Carlos explained some of the functions and then John DePalma took over and with a lot of patience and explained all the details. It is the main reason that we bought 2 Subarus from this dealership. More
Other Employees Tagged: Nick Anello, Carlos Ramos
September 08, 2020
Nick was as very helpful, attentive, knowledgeable and easy to work with. Not pushy in the slightest, and I really feel he had my best interests in mind. I will be working with him again and will refer my easy to work with. Not pushy in the slightest, and I really feel he had my best interests in mind. I will be working with him again and will refer my friends More
Other Employees Tagged: Nick Anello, Sean Brand
August 03, 2020
Buy your Subaru here Very nice experience buying my 2020 Forester - no pressure, good customer service, and a smooth and organized process. Mike M. in Sales was great, a Very nice experience buying my 2020 Forester - no pressure, good customer service, and a smooth and organized process. Mike M. in Sales was great, as were all of the other staff I interacted with. Also a special shout-out to John D. who did a fantastic and very helpful walk-through of all the features of my new car. From the start, Freehold said I wouldn't be able to beat their price. I checked with several local Subaru dealers and that turned out to be correct. More
Other Employees Tagged: Mike Moursy, Debbie Piccolini
August 01, 2020
Thanks to Steve who was professional, courteous and thorough during the purchasing process. He worked hard to make certain he could get the best deal we could and the right car for our son. We were thorough during the purchasing process. He worked hard to make certain he could get the best deal we could and the right car for our son. We were so comfortable with Steve and the way he worked that we didn’t need to shop around. Safety with particular options was important to us and in the end he found the right Outback for us with some extra options and still honored his original price he quoted us. Fantastic experience, highly recommend him if your in the market. More
Other Employees Tagged: Steve Ullrich
August 01, 2020
Pleasant Experience Yuliana was a pleasure to work with. I didn't feel pressured and she was very real with me. I felt like she was on my side with trying to get me the Yuliana was a pleasure to work with. I didn't feel pressured and she was very real with me. I felt like she was on my side with trying to get me the best deal. Yuliana was very polite and helped me empty my car to transfer my belongings to my new car. She made sure I didn't forget the small details, such as the CD player and E-ZPass and even got me a small baggie for my smaller items. Before I pulled away, she went through each feature in the car and how it works. Now I can fully take advantage of the many amazing features my new Subaru has to offer! The man I signed the paperwork with was also very polite (John I believe his name was??) They're all willing to work with you and get you the best deal possible. Overall, very pleasant experience! More
Other Employees Tagged: Yuliya Shvartsman
June 30, 2020
Great job John DePalma! Your courtesy and knowledge was a great help to us. Carlos did a great job selling us our car in a fast and highly professional manner. great help to us. Carlos did a great job selling us our car in a fast and highly professional manner. More
Other Employees Tagged: Carlos Ramos
June 26, 2020
John went over everything in the car inside to outside. He was very helpful. He was detailed and most of all patient. Hi parting words were call for any. He was very helpful. He was detailed and most of all patient. Hi parting words were call for any. More
Other Employees Tagged: Lester Soto
March 20, 2020
John met with me to go over my new subaru imprezza. He went through the camera functions and the access to the safety features. He also went over the digital displays and the media center. I was pleasantl went through the camera functions and the access to the safety features. He also went over the digital displays and the media center. I was pleasantly surprised at how easy it was to link up to my phone and get gps functions on the screen from my phone. John was patient, very thorough, and knowledgeable in every aspect. I am very happy with my purchase and the personnel at Fteehold Subaru. More
March 19, 2020
Excellent Information Session John DePalma thoroughly and clearly explained the features of my new legacy. I learned so many new things about my car, which I probably wouldn’t have John DePalma thoroughly and clearly explained the features of my new legacy. I learned so many new things about my car, which I probably wouldn’t have learned on my own. He was friendly, personal and professional.. This is certainly a wonderful part of the whole experience of buying a car at Freehold Subaru. Everyone we encountered was friendly and professional, and did their best to make buying my car an easy and pleasant experience. More
Other Employees Tagged: David Poyner, Lester Soto