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John Ferranola

Overview Reviews (99) Inventory (260)

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John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0

99 Reviews

Overview Reviews (99) Inventory (260)

5.0

99 Reviews

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99 Reviews of John Ferranola

December 02, 2025

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It was a great experience. i will go back every time. Very fair and painless! i will go back every time. Very fair and painless! More

by j.shiels

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

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Dec 03, 2025 -

Smithtown Toyota responded

Thank you for your positive review! I am delighted to hear that you had a great experience at Smithtown Toyota and found the process fair and painless. We look forward to welcoming you back for your next visit! Safe travels! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 20, 2025

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Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. More

by E.joachin105

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Miller

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Nov 20, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Smithtown Toyota while exploring the RAV4 and Camry. It's great to know that Sean was able to assist you and help you find the right car. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 06, 2025

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They were very direct and honest and I felt they genuinely were trying to help me find a car that was right for me, and my budget. Michael K in particular was very helpful. genuinely were trying to help me find a car that was right for me, and my budget. Michael K in particular was very helpful. More

by Matthewryangrasso0501

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Michael Kazlauskas

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Nov 06, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Matthew! I'm thrilled to hear that you had a positive experience at Smithtown Toyota and that Michael was able to assist you in finding the right car for your needs and budget. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 02, 2025

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Everyone was super nice and helpful especially our dealer Louis b. Made the process of getting a new car easy and quick. Louis b. Made the process of getting a new car easy and quick. More

by allisontasman98

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

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Nov 02, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Allison! I'm thrilled to hear that Louis and our team at Smithtown Toyota made your car-buying experience easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

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Rob Schappert and the team at Smithtown Toyota made buying our vehicles an easy and great experience. buying our vehicles an easy and great experience. More

by Lauran.DeRosa

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Schappert

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Nov 01, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Lauran! I'm thrilled to hear that Rob and our team at Smithtown Toyota made your vehicle purchase an easy and enjoyable experience. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

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Can't say enough good things about Rob Schappert and my overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typica overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typical at most dealerships. In fact this was anything but that. Kudos to Rob and everyone there; would not hesitate to highly recommend anybody to Smithtown Toyota. Thanks for a great experience guys!! More

by MARK

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larisa Racenis, Rob Schappert

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Nov 02, 2025 -

Smithtown Toyota responded

Thank you for your lovely review, Mark! We’re overjoyed to hear about your positive experience with Rob and our team at Smithtown Toyota. Our goal is to provide a pressure-free, professional environment, and it’s great to know we achieved that for you. We appreciate your recommendation and look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 30, 2025

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From the initial interaction and review of my needs everything was handled extremely professionally and expeditiously everything was handled extremely professionally and expeditiously More

by Nick T

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Schappert, Michael Kazlauskas

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Oct 30, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Nick! I'm thrilled to hear that your experience at Smithtown Toyota was handled professionally and quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 06, 2025

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Louis M Bilous is a fantastic salesman. He is friendly and knowledgeable, and was able to get me everything I wanted and more. Very positive experience. He is friendly and knowledgeable, and was able to get me everything I wanted and more. Very positive experience. More

by skullheaddude

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

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Oct 06, 2025 -

Smithtown Toyota responded

Thank you for your kind words! I'm pleased to hear about your positive experience with Louis at Smithtown Toyota. Our team takes pride in providing excellent customer service, and it's great to know that Louis was able to meet your needs. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

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Mike was awesome and super helpful. Made shopping for my first car all the more easier. All questions I had were answered and the whole process was made super easy. Really great experie Made shopping for my first car all the more easier. All questions I had were answered and the whole process was made super easy. Really great experience. More

by ashleycomo

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocky Dentici, Michael Kazlauskas

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Sep 18, 2025 -

Smithtown Toyota responded

Thank you, Ashley! I'm thrilled to hear you had such a great experience at Smithtown Toyota while shopping for your first car. It’s wonderful to know that our team, especially Mike, was able to assist you and make the process easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

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Employee Rating

Michael Kazlauskas came in on his day off just to make sure my son was happy with the truck before he made the purchase. Michael always stayed in touch with us during the process. Had a wonderful experien sure my son was happy with the truck before he made the purchase. Michael always stayed in touch with us during the process. Had a wonderful experience with him. Very nice, friendly and personal young man. My is son is truly happy. Thank you Michael More

by MrsRotella

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Kazlauskas

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Sep 19, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm happy to hear that you and your son had such a positive experience at Smithtown Toyota with Michael. It's great to know he was able to assist you in finding the perfect truck and kept in touch throughout the process. I truly appreciate your kind words, and we look forward to welcoming you back for future needs. Enjoy the new truck! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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John Ferranola

Finance Director

Smithtown Toyota

99 Reviews of John Ferranola

Dealership Inventory (260 Vehicles)

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