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John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of John Ferranola

October 30, 2025

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From the initial interaction and review of my needs everything was handled extremely professionally and expeditiously More

by Nick T
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Recommend Dealer
Yes

Other Employees Tagged: Rob Schappert, Michael Kazlauskas

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Oct 30, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Nick! I'm thrilled to hear that your experience at Smithtown Toyota was handled professionally and quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 06, 2025

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Louis M Bilous is a fantastic salesman. He is friendly and knowledgeable, and was able to get me everything I wanted and more. Very positive experience. More

by skullheaddude
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Oct 06, 2025

Smithtown Toyota responded

Thank you for your kind words! I'm pleased to hear about your positive experience with Louis at Smithtown Toyota. Our team takes pride in providing excellent customer service, and it's great to know that Louis was able to meet your needs. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

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Michael Kazlauskas came in on his day off just to make sure my son was happy with the truck before he made the purchase. Michael always stayed in touch with us during the process. Had a wonderful experien More

by MrsRotella
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas

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Sep 19, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm happy to hear that you and your son had such a positive experience at Smithtown Toyota with Michael. It's great to know he was able to assist you in finding the perfect truck and kept in touch throughout the process. I truly appreciate your kind words, and we look forward to welcoming you back for future needs. Enjoy the new truck! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 18, 2025

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Mike was awesome and super helpful. Made shopping for my first car all the more easier. All questions I had were answered and the whole process was made super easy. Really great experie More

by ashleycomo
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici, Michael Kazlauskas

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Sep 18, 2025

Smithtown Toyota responded

Thank you, Ashley! I'm thrilled to hear you had such a great experience at Smithtown Toyota while shopping for your first car. It’s wonderful to know that our team, especially Mike, was able to assist you and make the process easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 12, 2025

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Michael was super friendly and patient through out the whole transaction. He made the whole process very easy and we drove home with our new car quickly. More

by Linda
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kazlauskas, John DeFlumeri

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Sep 12, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Linda! I'm thrilled to hear that you found our team, especially Michael, to be friendly and patient throughout your car buying experience at Smithtown Toyota. We strive to make the process as easy as possible for our customers. Enjoy your new car, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 09, 2025

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lou was amazing along with steve of helping up with a toyota Prius Prime 2025 . We originally spoke with steve and thought about what we wanted to do and went back the next day to purchase a vehicle. Ste More

by Kathleen.mccabe33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Rocky Dentici, Steve Cadesti

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Sep 09, 2025

Smithtown Toyota responded

Thank you for your wonderful review, Kathleen! I'm thrilled to hear that Lou and Steve provided you and your husband with such an exceptional experience while purchasing your 2025 Toyota Prius Prime at Smithtown Toyota. It's great to know that the process was smooth and that you felt supported throughout. I appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2025

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Just leased a Highlander with sales rep. Louis Bilous. He was very helpful, polite and professional through the whole process. Highly recommend Louis and the whole staff at Smithtown Toyot More

by sbl133
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

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Aug 06, 2025

Smithtown Toyota responded

Thank you for your wonderful review! I'm glad to hear that Louis provided you with such helpful, polite, and professional service during your Toyota Highlander lease process. It's great to know he took the time to explain everything to you. Your recommendation means a lot to us at Smithtown Toyota! We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 06, 2025

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No nonsense, quick, friendly, great service in all departments, Rob was honest and informative and responsive More

by Catcab4
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Schappert

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Aug 06, 2025

Smithtown Toyota responded

Thank you for your feedback! I am happy to hear about your positive experience at Smithtown Toyota. It's great to know that Rob provided you with honest and informative service. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 31, 2025

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I have to say Mike K in used cars was very helpful and aimed to please and John in finance was also terrific and the whole car buying experience was very smooth I would buy another car at smithtown Toyota More

by dominicpierro47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aman Singh, Michael Kazlauskas

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Jul 31, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Dominic! We're pleased to hear that Mike and John made your car buying experience smooth and enjoyable. At Smithtown Toyota, we strive to provide excellent service to all our customers. We look forward to assisting you with your next vehicle purchase! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 26, 2025

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Been going to Smithtown Toyota for over ten years now, and they never disappoint. Impeccable service and fantastic products. Tom M. an John F. are always wonderful to work with. Wish I could give more t More

by Sean A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

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Apr 27, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Sean! We truly appreciate your loyalty to Smithtown Toyota over the past ten years. It's fantastic to hear that you've had impeccable service and that Tom and John continue to provide you with a great experience. We look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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