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John Ferranola

Overview Reviews (101) Inventory (284)

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John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0

101 Reviews

Overview Reviews (101) Inventory (284)

5.0

101 Reviews

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101 Reviews of John Ferranola

January 14, 2026

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Employee Rating

Louis is nice, and takes his time to explain and go over information, as well as the options on the car. information, as well as the options on the car. More

by binx08

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

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Jan 14, 2026 -

Smithtown Toyota responded

Thank you for your feedback! I'm glad to hear that you had a positive experience at Smithtown Toyota and that Louis took the time to explain all the options available to you. I appreciate your kind words, and we hope to assist you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 13, 2026

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Employee Rating

Have been a customer of this dealership for quite some time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very s time. Just did business with Lou Bilos who was excellent! Polite, courteous and accommodating! We traded in 2 cars and came out with one....very streamlined!! More

by goffinstoo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

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Jan 13, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I truly appreciate your continued support of Smithtown Toyota. We're thrilled to hear that Lou provided you with excellent service during your recent visit. It’s great to know that the car trade-in process was streamlined for you. We look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 02, 2025

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Employee Rating

It was a great experience. i will go back every time. Very fair and painless! i will go back every time. Very fair and painless! More

by j.shiels

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

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Dec 03, 2025 -

Smithtown Toyota responded

Thank you for your positive review! I am delighted to hear that you had a great experience at Smithtown Toyota and found the process fair and painless. We look forward to welcoming you back for your next visit! Safe travels! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 20, 2025

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Employee Rating

Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. More

by E.joachin105

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Miller

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Nov 20, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Smithtown Toyota while exploring the RAV4 and Camry. It's great to know that Sean was able to assist you and help you find the right car. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 06, 2025

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Employee Rating

They were very direct and honest and I felt they genuinely were trying to help me find a car that was right for me, and my budget. Michael K in particular was very helpful. genuinely were trying to help me find a car that was right for me, and my budget. Michael K in particular was very helpful. More

by Matthewryangrasso0501

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Michael Kazlauskas

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Nov 06, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Matthew! I'm thrilled to hear that you had a positive experience at Smithtown Toyota and that Michael was able to assist you in finding the right car for your needs and budget. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 02, 2025

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Employee Rating

Everyone was super nice and helpful especially our dealer Louis b. Made the process of getting a new car easy and quick. Louis b. Made the process of getting a new car easy and quick. More

by allisontasman98

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

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Nov 02, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Allison! I'm thrilled to hear that Louis and our team at Smithtown Toyota made your car-buying experience easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

Dealership Rating

Employee Rating

Rob Schappert and the team at Smithtown Toyota made buying our vehicles an easy and great experience. buying our vehicles an easy and great experience. More

by Lauran.DeRosa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Schappert

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Nov 01, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Lauran! I'm thrilled to hear that Rob and our team at Smithtown Toyota made your vehicle purchase an easy and enjoyable experience. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

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Employee Rating

Can't say enough good things about Rob Schappert and my overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typica overall experience at Smithtown Toyota. The epitome of professionalism, courtesy & respect all around. None of the usual "pressure tactics" so typical at most dealerships. In fact this was anything but that. Kudos to Rob and everyone there; would not hesitate to highly recommend anybody to Smithtown Toyota. Thanks for a great experience guys!! More

by MARK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larisa Racenis, Rob Schappert

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Nov 02, 2025 -

Smithtown Toyota responded

Thank you for your lovely review, Mark! We’re overjoyed to hear about your positive experience with Rob and our team at Smithtown Toyota. Our goal is to provide a pressure-free, professional environment, and it’s great to know we achieved that for you. We appreciate your recommendation and look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 30, 2025

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Employee Rating

From the initial interaction and review of my needs everything was handled extremely professionally and expeditiously everything was handled extremely professionally and expeditiously More

by Nick T

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Schappert, Michael Kazlauskas

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Oct 30, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Nick! I'm thrilled to hear that your experience at Smithtown Toyota was handled professionally and quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 06, 2025

Dealership Rating

Employee Rating

Louis M Bilous is a fantastic salesman. He is friendly and knowledgeable, and was able to get me everything I wanted and more. Very positive experience. He is friendly and knowledgeable, and was able to get me everything I wanted and more. Very positive experience. More

by skullheaddude

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lou Bilous

Report | Print

Oct 06, 2025 -

Smithtown Toyota responded

Thank you for your kind words! I'm pleased to hear about your positive experience with Louis at Smithtown Toyota. Our team takes pride in providing excellent customer service, and it's great to know that Louis was able to meet your needs. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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John Ferranola

Finance Director

Smithtown Toyota

101 Reviews of John Ferranola

Dealership Inventory (284 Vehicles)

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