John Francis
John Francis at Herb Chambers Kia of Burlington
Refer Me

John Francis | Page 3

Sales and Leasing Consultant

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

Contact Me
4.7
100 Reviews

Dealership Experience

13 yrs, 1 mo

4.7

100 Reviews

Write a Review

100 Reviews of John Francis

March 14, 2023

Dealership Rating
Employee Rating

I Retract my earlier review. After being invited to sit down with general manager Senee O'Connell, I was treated with respect and honesty. It is amazing what a few days and level More

by ernhdtman2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Senee O’Connell

Mar 30, 2023

Herb Chambers Kia of Burlington responded

We would like to understand what happened to cause this poor rating and help resolve your concerns. Please contact me at your earliest convenience if you would be interested in discussing your experience. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

Apr 06, 2023

Herb Chambers Kia of Burlington responded

Thank you for taking the time to speak with me. I appreciate you giving us the opportunity to resolve your concerns and hope you won't hesitate to reach out if our Herb Chambers Kia of Burlington team can be of service again in the future. Take care! Respectfully, Senee O'Connell - General Manager - soconnell@herbchambers.com

Mar 14, 2023

ernhdtman2000 responded

You guys do not stand behind your vehicles

Mar 30, 2023

ernhdtman2000 responded

I'll be e mailing you. As return customers we were treated nasty be sure you look for my email. I doubt if you'll do anything

March 07, 2023

Dealership Rating
Employee Rating

Would definitely recommend dealership. Sales & service are great. 3rd vehicle leased here, so that says alot More

by Cmlavigne9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance - Michsel

Mar 08, 2023

Herb Chambers Kia of Burlington responded

We're so pleased to have earned your recommendation and five-star rating! We look forward to seeing you back for your next sales or service appointment! Thank you! - Herb Chambers Kia of Burlington

January 09, 2023

Dealership Rating
Employee Rating

My experience was excellent all around. John was helpful, insightful, and communicative. I would highly reccomend this dealership. More

by melanieshaw10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Herb Chambers Kia of Burlington responded

Thank you for sharing this fantastic feedback with us! We're so glad you enjoyed working with John and we hope to see you again next time here at Herb Chambers Kia of Burlington!

December 09, 2022

Dealership Rating
Employee Rating

Great experience and no hassle. Worked with me on getting everything I wanted. Highly recommend Herb Chambers. Ask for John Francis More

by pmungo30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2022

Herb Chambers Kia of Burlington responded

Thanks for the five stars! We're glad to hear that John and the rest of the crew here at Herb Chambers Kia of Burlington could assist you. We hope to see you back!

November 18, 2022

Dealership Rating
Employee Rating

Very pleasant and accommodating. When we arrived for my appointment I wasn’t standing in a line they had a lot of counter help so we moved right along. Took no time to do my paperwor More

by kiasportage823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson

Nov 21, 2022

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We're happy to hear you had a pleasant experience here at Herb Chambers Kia of Burlington and we hope you'll be visiting us again in the future. Take care!

November 12, 2022

Dealership Rating
Employee Rating

John was incredibly helpful. There was no aggressive sales and he just wanted to make it happen for us. More

by Pmgcoppola
Sales Price Transparency
Recommend Dealer
Yes
Nov 14, 2022

Herb Chambers Kia of Burlington responded

Thank you for sharing this fantastic feedback with us! We're happy to hear John was helpful to you during your visit and we hope to see you again next time here at Herb Chambers Kia of Burlington!

October 14, 2022

Dealership Rating
Employee Rating

John was very helpful and knowledgeable about the car I bought.l would highly recommend him to anyone.also the staff was very friendly More

by Garymartinb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian

Oct 14, 2022

Herb Chambers Kia of Burlington responded

Thank you for sharing, Gary! We're so happy that John earned your recommendation! -Herb Chambers Kia of Burlington

September 08, 2022

Dealership Rating
Employee Rating

Such an amazing experience from start to finish. John was an absolutely pleasure to work with. I went in knowing what I wanted and he made it happen. 10/10 would buy another vehicle from him. More

by MLarned1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Herb Chambers Kia of Burlington responded

Thank you for the fantastic feedback! We appreciate you trusting Herb Chambers Kia of Burlington with your business and are happy to hear John made your purchase a smooth one. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 03, 2022

Dealership Rating
Employee Rating

BUYERS BEWARE. If I could give 0 stars, I would. The communication with this dealership is nonexistent. Whatever they do tell you ends up being a complete lie. They More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julian Aguirre , Carlos Fonseca

Sep 06, 2022

Herb Chambers Kia of Burlington responded

Reviews help us improve our service for future guests, so I appreciate you taking the time to share your experience. I'd like to speak with you directly to see if there is anything I can do to assist you. Please call me when you have a moment. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

August 31, 2022

Dealership Rating
Employee Rating

I have been utilizing this dealership since 2019. Cesar has been my contact person when setting up appointments for maintenance and repair work and it has always been a pleasure when speaking or in More

by Bargoot104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Sep 01, 2022

Herb Chambers Kia of Burlington responded

We appreciate your continued support! It makes our day to know that Cesar and our team have helped you feel confident bringing your vehicle to us for so many years! We look forward to assisting you again in the future! Thank you! - Herb Chambers Kia of Burlington

Dealership Inventory (112 Vehicles)

used 2015 Audi Q5 car, priced at $14,998
2015 Audi Q5
used
Moonlight Blue exterior
Automatic
quattro
used 2021 Kia Forte car, priced at $15,898
2021 Kia Forte
used
Currant Red exterior
continuously variable automatic
Front-wheel Drive
used 2021 Kia K5 car, priced at $23,998
2021 Kia K5
used
Ebony Black exterior
8 speed automatic
Front-wheel Drive
new 2024 Kia Niro car, priced at $31,710
2024 Kia Niro
new
Runway Red exterior
Automatic
Front-Wheel Drive
new 2024 Kia Niro car, priced at $31,165
2024 Kia Niro
new
Silver exterior
Automatic
Front-Wheel Drive
new 2024 Kia Seltos car, priced at $26,015
2024 Kia Seltos
new
Neptune Blue exterior
CVT
All-Wheel Drive