John Fulgoni | Page 6

Shout out to Tim O'Grady and Toyota of McKinney. I've purchased several cars throughout my lifetime, and it's usually a painful process. This was the easiest one yet. I first made contact with Tim a I've purchased several cars throughout my lifetime, and it's usually a painful process. This was the easiest one yet. I first made contact with Tim at the beginning of the week. He found a few Tundras that met my requirements quickly, helped me settle in on the specific one that best suited me, gave me a really good price and I had that vehicle two days later. Unlike most of my other experiences with dealerships, Tim was happy to negotiate price and key terms remotely (via email and telephone), so my time spent at the dealership was quick and painless. Their finance guy - John Fulgoni - was equally efficient and easy to work with. He didn't waste my time pushing for numerous upsells (extended warranties, etc) like finance departments usually do. Well done guys! More

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Melissa Gautreaux was the best to work with. Started right when we set foot on the dealership lot. While I was a little standoffish, she was very calm, and gave us our space. Her demeaner was ca Started right when we set foot on the dealership lot. While I was a little standoffish, she was very calm, and gave us our space. Her demeaner was calm, and soft spoken and that showed that she valued us as customers. Once we selected the vehicle, she was quick to get us a test drive and move forward in the selling process. Due to us wanting the best payment options and a certain monthly payment, she made numerous trips back and forth to see her manager. When the price was finally settled, she was able to get John Fulgoni from finance almost immediately to complete the sale. Working with these two was a joy. Both were very personable and not pushy when it came to add-ons. I would highly recommend this dealership and these two extraordinary people who made the sales process a great one for us. Thanks again, Adam and Melissa Knapp. More

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Fantastic experience working with Rodney to purchase my dream 4Runner! I appreciate the no pressure professionalism in facilitating the deal. 10/10 Rodney! He keeps fresh cookies in his desk, which is obv dream 4Runner! I appreciate the no pressure professionalism in facilitating the deal. 10/10 Rodney! He keeps fresh cookies in his desk, which is obviously a plus. 👏 More

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This dealership has some great and friendly people, absolutely great experience! Definitely will be doing business here again absolutely great experience! Definitely will be doing business here again More

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From the moment I stepped onto the lot, I was promptly and friendly greeted. Never once did I feel like I was stepping into a high pressure sales ,pressure cooker. It felt relaxed ,friendly, down to eart and friendly greeted. Never once did I feel like I was stepping into a high pressure sales ,pressure cooker. It felt relaxed ,friendly, down to earth. I felt like I was listen to. You were there to take care of what my needs were. I had the freedom to look and make decisions that were best for me, without keeping up a constant guard to ward off things I didn't want. Great customer service. Friendly, knowledgeable sales people that were easy to talk to. I'm a long time Toyota owner, it's all I've owned in the last 35 years +. Doing business with your dealership is by far the best experience I've ever had. It was like sitting at home around the kitchen table working out details. It was that comfortable. I would recommend your dealership above all others. Thank you Ozair Zaman for such a great experience buying my new car. With all the stress of loosing my 2019 Corolla Le to the storm back in May, I appreciate all of you at Toyota of McKinney so much and more!! More

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I had a great experience working with Rodney Bradley at Pat Lobb's Toyota of McKinney. He listened to what my husband & I wanted, worked with us to get a great deal on a new Crown AND I never felt pressur Pat Lobb's Toyota of McKinney. He listened to what my husband & I wanted, worked with us to get a great deal on a new Crown AND I never felt pressured. It was a relaxing car-buying experience. I will send all my family there. More

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Dealership was very clean and inviting. I wad met by Melissa a very friendly face and hard worker. She worked very hard to get me the best deal. She has stayed in touch and followed up I wad met by Melissa a very friendly face and hard worker. She worked very hard to get me the best deal. She has stayed in touch and followed up with me to make sure I understood how everything on my new Highlander operates. Thank you More

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Great customer service. Best car buying experience I’ve had so far. Takes the time to explain everything to you. Goes over the entire vehicle with you and makes sure you hav Best car buying experience I’ve had so far. Takes the time to explain everything to you. Goes over the entire vehicle with you and makes sure you have all the information needed to make the right decision. More

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Great sales staff, treated very fair and professional. Two great salespeople helped us all the way through our transaction with the dealership. Hopefully this will continue as we move forward with the car Two great salespeople helped us all the way through our transaction with the dealership. Hopefully this will continue as we move forward with the car. Thanks for all that helped. More

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They got us the car we wanted and it was a nice easy transaction. In and out. Great communicating along the way transaction. In and out. Great communicating along the way More

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