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John Gaines
John Gaines at Gorges Volvo Cars

John Gaines | Page 16

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

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4.9
646 Reviews

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Dealership Experience

16 yrs, 10 mos

Industry Experience

17 yrs, 10 mos

4.9

646 Reviews

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646 Reviews of John Gaines

September 10, 2022

Dealership Rating
Employee Rating

They were very attentive and completed the service in a timely manner with recommendations for the next service appointment More

by Vanessa
Recommend Dealer
Yes
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Sep 14, 2022

Gorges Volvo Cars responded

We appreciate your trust in us and look forward to seeing you next time!

September 09, 2022

Dealership Rating
Employee Rating

Service was excellent. Suggested a detailing which I agreed to and my car never looked better, just like a brand new car. Everyone was fabulous to deal with!!! More

by J.CLEVELAND0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Sep 14, 2022

Gorges Volvo Cars responded

Love to hear it! Our detail department does a fantastic job and we are glad you are happy with the results!

September 09, 2022

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Employee Rating

Scheduling the appointment was easy. They had a loaner car ready and the service was completed on time. Pretty pleased with the service More

by BILLROWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ms. Frost scheduled the appointment and arranged for a loaner car

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Sep 14, 2022

Gorges Volvo Cars responded

We are glad it was easy for you, Bill! We will plan to see you in a about year. Take care!

September 07, 2022

Dealership Rating
Employee Rating

Always a great experience at Gorges Volvo. The service team treats you as a valued customer. No regrets With my purchase! More

by VERONICA.FADKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haley Frost

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Sep 14, 2022

Gorges Volvo Cars responded

We appreciate you as a client and look forward to a long and happy relationship! Thanks, Veronica!

September 06, 2022

Dealership Rating
Employee Rating

Always superior service and excellent communication when waiting for parts to arrive. Called with updates. More

by sheerbluf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey

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Sep 07, 2022

Gorges Volvo Cars responded

Thank you for sharing! We appreciate the opportunity to service your Volvo and keep it in great shape!

September 06, 2022

Dealership Rating
Employee Rating

Excellent service and communication with the staff could not be more pleased the the experience More

by Badwxdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 07, 2022

Gorges Volvo Cars responded

We love to hear it! Thanks for sharing and see you next time!

September 06, 2022

Dealership Rating
Employee Rating

Excellent customer service, vehicle maintenance, and general courtesy! Facilities are well maintained and cleanliness is above average. Would highly recommend this dealership! More

by Barefoot63scfd@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival

Print
Sep 07, 2022

Gorges Volvo Cars responded

We appreciate the fabulous review and even more so, your trust in us!

September 05, 2022

Dealership Rating
Employee Rating

They are thorough and extremely friendly. They accommodate my every need. I was amazed at how quickly they got my car in to be serviced and then detailed my car to look brand new. More

by Pheasantnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 07, 2022

Gorges Volvo Cars responded

We do our best to accommodate everyone's schedules and are glad it all worked out. Thank you!

September 04, 2022

Dealership Rating
Employee Rating

Fast and friendly. Promptly got my car in and completed the work. Reasonably priced. Thanks! More

by JHETTENBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print

September 02, 2022

Dealership Rating
Employee Rating

The technican Desxmane was extremely professional and the repair was quick and now my car is better than ever. More

by JACUB BIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Isbell

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