Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

John Gaines

Overview Reviews (646) Inventory (157)

Contact Me

View All Employees

< View All Employees

John Gaines

John Gaines | Page 17

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Contact Me

4.9

646 Reviews

Overview Reviews (646) Inventory (157)

Dealership Experience

16 yrs, 10 mos

Industry Experience

17 yrs, 10 mos

4.9

646 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact John Gaines

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

646 Reviews of John Gaines

September 01, 2022

Dealership Rating

Employee Rating

This has been my service team for many years and they are a top notch, first class team who will get it done for you! a top notch, first class team who will get it done for you! More

by LKILLINGS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 02, 2022 -

Gorges Volvo Cars responded

We appreciate your trust in us over the years and love having you as apart of our Volvo family! See you next time!

September 01, 2022

Dealership Rating

Employee Rating

Friendly staff that cares about you and your vehicle. They do not try to upsell for their benefit. Very customer focused and this why they will always have my business. They do not try to upsell for their benefit. Very customer focused and this why they will always have my business. More

by CALEB.LOWREY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Percival

August 30, 2022

Dealership Rating

Employee Rating

Appreciate the availability of a loaner vehicle since I drive in from out of town to have my vehicle serviced. drive in from out of town to have my vehicle serviced. More

by DCANTRAL0

Verified Customer

Recommend Dealer

Yes

August 30, 2022

Dealership Rating

Employee Rating

The entire Gorges Team Is outstanding! From salesman, Charles, Joel In Finance, the service manager, technicians all outstanding. From salesman, Charles, Joel In Finance, the service manager, technicians all outstanding. More

by Badwxdog

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 07, 2022 -

Gorges Volvo Cars responded

We are very lucky to have such a well rounded team! Thank you for sharing!

August 30, 2022

Dealership Rating

Employee Rating

Great sales staff. Loaner cars from the service department. Easy to schedule service appointments. My 3rd purchase from them is on the way. Loaner cars from the service department. Easy to schedule service appointments. My 3rd purchase from them is on the way. More

by wharrison955

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 31, 2022 -

Gorges Volvo Cars responded

We appreciate your loyalty to our dealership and will continue to provide top notch service!

August 29, 2022

Dealership Rating

Employee Rating

Staff was courteous and polite . Workmanship was done promptly. Very accommodating and easy to work with. Workmanship was done promptly. Very accommodating and easy to work with. More

by SACOPPLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

August 29, 2022

Dealership Rating

Employee Rating

Always there for help even when you don’t have an appt have been one of the greatest benefits of service! Car is extremely reliable but the help is phenomenal have been one of the greatest benefits of service! Car is extremely reliable but the help is phenomenal More

by CLESTERJOHNSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 30, 2022 -

Gorges Volvo Cars responded

We will always do what we can to get you taken care of when you need us. Thank you for the great review!

August 25, 2022

Dealership Rating

Employee Rating

Josh helped me the first day then John came to my rescue a couple days later. The new tire was mounted. Software update and all was good after that. a couple days later. The new tire was mounted. Software update and all was good after that. More

by Shaffer9075

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

August 25, 2022

Dealership Rating

Employee Rating

Friendly staff. Service Department was very professional and transparent with my services. I would definitely recommend servicing your Volvo at Gorges Volvo Service Department was very professional and transparent with my services. I would definitely recommend servicing your Volvo at Gorges Volvo More

by STUDIO0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 29, 2022 -

Gorges Volvo Cars responded

Thank you for the great review! We appreciate the chance to service your vehicle and look forward to seeing you down the road.

August 24, 2022

Dealership Rating

Employee Rating

My car was as clean as off the showroom floor. Loaner option is great. Thank you Loaner option is great. Thank you More

by STEENSONANDREA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Aug 29, 2022 -

Gorges Volvo Cars responded

Glad you could make use of the loaner program!

Dealership Inventory (157 Vehicles)

2024 Volvo XC40 | used

$34,411

2024 Volvo XC40

used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$34,411

View Vehicle Details

View Details

2024 Volvo XC90 | used

$43,794

2024 Volvo XC90

used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

$43,794

View Vehicle Details

View Details

2025 Toyota RAV4 | used

$44,120

2025 Toyota RAV4

used

Pearl exterior

Automatic

All-wheel Drive

$44,120

View Vehicle Details

View Details

2022 Toyota Highlander | used

$36,225

2022 Toyota Highlander

used

Pearl exterior

Automatic

All-wheel Drive

$36,225

View Vehicle Details

View Details

2027 Volvo XC60 | new

$54,993

2027 Volvo XC60

new

Mulberry Red exterior

Automatic

$54,993

View Vehicle Details

View Details

2017 Acura MDX | used

$18,296

2017 Acura MDX

used

Silver exterior

Automatic

All-wheel Drive

$18,296

View Vehicle Details

View Details

View All Inventory