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John Gaines
646 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
646 Reviews
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646 Reviews of John Gaines
Verified Customer
July 13, 2022
Had a loaner waiting for me when I got there. Did everything expected on my yearly check up. They answered all the questions that I asked. Friendly and professional. Did everything expected on my yearly check up. They answered all the questions that I asked. Friendly and professional. More
by Bob
Other Employees Tagged: Cory, Haley
July 13, 2022
Dealership has always been very helpful. Cory got my car in, got me a ride to work, and my car fixed right away. Service department was great. Cory got my car in, got me a ride to work, and my car fixed right away. Service department was great. More
by LAURIEFITZGERALmm
Other Employees Tagged: Cory
July 12, 2022
Once I left the dealership after buying my new jeep, I opened my sunroof and shattered glass flew everywhere and covered the inside of my car. I also got the warranty for my vehicle, have been having issu opened my sunroof and shattered glass flew everywhere and covered the inside of my car. I also got the warranty for my vehicle, have been having issues so I brought it in to Volvo and they couldn’t fix the problem let alone diagnose it. They told me to go elsewhere to get it fixed. Have had a horrible experience with Volvo so far. More
by BLAKEANDERSON0425
July 11, 2022
They quoted my 20 year old daughter with 1200 worth of things she needed to fix. We got a second opinion and they found nothing wrong with the car. So disappointed that they would do that. We will never g things she needed to fix. We got a second opinion and they found nothing wrong with the car. So disappointed that they would do that. We will never go to them again for a service. More
by COUGHKK1
July 11, 2022
Great customer service. Rep was very patient and welcoming and personal. Appeared to be very knowledgeable about the vehicle . Made me feel very comfortable. Rep was very patient and welcoming and personal. Appeared to be very knowledgeable about the vehicle . Made me feel very comfortable. More
by Raine0502
July 10, 2022
Excellent service. I'm a returning customer. This is my 5th Volvo and think of any other marq for either quality of car or service. I'm a returning customer. This is my 5th Volvo and think of any other marq for either quality of car or service. More
by SZ176553
Other Employees Tagged: Mike Percival, Chad Christensen, Joel Palmquist
July 10, 2022
We always buy are cars from Gorges. Mike Percival is awesome!!! The entire crew is amazing. Mike Percival is awesome!!! The entire crew is amazing. More
by LMOORE37
Other Employees Tagged: Joe Isbell, Mike Percival, Chad Christensen, Joel Palmquist
